How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for plumbing leak detection
Clear ✕All 301 Google reviews tagged “Plumbing leak detection” · showing 40
Great work and excellent customer service from Jeremy Truxal. He quickly diagnosed the problem and recommended a viable solution. Very professional and absolutely will use them again.
JD could not have been nicer, particularly considering the fact that it was our own user error. (leaving a bidet running) that caused the leak problem! He identified the problem quickly, and gave us a recommendation for a company to take care of water remediation. He even showed us how to go out to the water main…
Jeramy performed a thorough inspection of our bathroom checking for signs of a plumbing leak. He was very professional.
Outstanding service and knowledge to repair all of our issues
JD did an excellent job for us. He has a great work ethic and really cares that he does a good job for his customers.
Honest and fair pricing, and explained process and completed job in an efficient and timely manner. Highly recommend ER Services
Friendly and professional, took care in my home. Measured correctly, reccommended good commode .Cleaned up better than our was before, including leaves at front door so he didn't track them in. My daughter even said "he's nice".
Kevin and Shawn were awesome. Very professional. Ran into a few kinks but overcame the obstacle like a champ. ER Services never let's me down.
Quick and skilled technician fixed our sink the same day we made the call, excellent service
Great service and looked at several items besides the one we called him for. Also estimated a new gas line. Great job! Have had a ton of the services they provide, toilet malfunctions, clogged oipes, dishwasher install, disposal repair and install, now laundry drain clog removal. Always great service!
Thanks for the professionalism & kindness of Brennan Berry & Michelle at ER Plumbing to detection a plumbing leak.
Jeremy was thorough, communicated well and was able to find the issue, repair it and offer guidance for next steps. I hope that if I ever need ER Services again, that they send him.
July 16, 2026 Had some issues with the disposal and Jeremy from ER Services took great care of us. Diagnosed and fixed the issue with great service and style! Thanks ER Plumbing Services!
David did a great job repairing the Elk under my house. He was prompt, friendly and professiona. Will definitely ER Services in the future.
"I want to share my praise for the technician, Nick Hunter, who assisted me. He was absolutely wonderful, extremely attentive, thorough, and highly professional. He made sure to come out first thing in the morning to resolve my issue with great speed and competence. The service provided by Nick was excellent and truly made all the difference."
Jon-Mykal did a great job for us finding the source of a leak when it wasn’t leaking at the time of his visit.
Very dependable and honest. They came out to perform what was expected to be a major repair for a leak, but after thoroughly investigating the issue, they determined the leak was not on our side. Their honesty and professionalism saved us from unnecessary work and expense. Highly recommend!
While having an annual termite inspection in my crawl space, the technician noticed a leak in a plumbing junction. I called E.R. Plumbing and indicated that it seems a repair was needed to stop this small water leak. I have used E.R. for multiple plumbing issues and they always do a great job explaining the…
Very professional and courteous. Taylor explained everything along the way and took various photos to be able to demonstrate to insurance what was done.
Had a minor gas leak repaired. I was able to get someone out very quickly. The technician (Gordon) was great to deal with and helped identify options for getting the repair done quickly and affordably.
Service technicians were dispatched and arrived within less than an hour of my call. Both technicians were friendly, polite and professional. The situation and options to correct it were explained. Here's hoping the actual repair work goes as well as this visit did.
Sam and his partner were great, he is always friendly, pleasant and helpful. He is the reason that ER Plumbing is our #1 go to for plumbing needs!!!
I received a phone call from Union County Water letting me know that my water bill for this month would be a lot more than I usually pay. They suggested I contact a plumber. Damon Kolocuris with ER Plumbing came over this morning. I cannot recommend him enough. He is very professional and thorough. I highly recommend ER Plumbing.
Absolutely fantastic! I don’t know what more to say, but if you ever have a plumbing issue I would not hesitate to call ER and I would ask for JD.
Second time I've used ER services. For water leaks. Always quick and professional
Isaiah and Nixon did great work and got everything repaired and tested. They were professional and kind to our pets as well. I would definitely have them back. Thanks!
Great job, with a difficult repair, on neighbor's property. Very courteous. No surprises. Very professional.
Leonard did a great job. He found the leak at our homeowner’s association was in a pipe that ran under and across a street. He was able to replace it by digging on both sides of the street without having to cut the asphalt and curbs. A little thought and originality saved as a good bit of money.
Amazing job, thank you
Great job, great technician
ER Services was responsive yesterday when we discovered a kitchen faucet leak. Jeremy Truxal was very knowledgeable, professional, and courteous as he determined what happened and led us through the process. While he was onsite, he repaired my master bath sink. Highly recommend ER!
Once again, great service from ER. Gordon came in, listened to me as I told him what took place. He immediately went to work and job was done quickly. ER, he's a Keeper! Thanks again, you guys are certainly my GO TO.
Service techs were thorough and efficient, personable and polite. Fernando and Isaac did a great job.
JD was a very polite, courteous, professional who did a tremendous job perfectly fixing everything we ask him to.
ER sent two Plumbers who were thorough and knowledgeable. They were eager to share information and provide advice for the future.
I have been using ER Plumbing for a number of years and always impeccable work, never having to have them come back to do a rework. Leonard Colman did an excellent job very professional explained the issue and options. Decision made great job.
Jeffry did a fantastic job!
Big job and they were great start to finish.
Leonard was very professional, he came to find out if there was a leak in our business and he explained his process very thoroughly. Would highly recommend this company.
Once again, ER Plumbing is best in class. JD Smith was here today to help me uncover a water leak and do some minor toilet repairs. JD was polite, professional and got the job done. I highly recommend ER Plumbing for all your plumbing needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
