How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for plumbing leak repair
Clear ✕All 158 Google reviews tagged “Plumbing leak repair” · showing 20
Mac M, technician was informative and helpful. Down to earth guy.
Kevin is fantastic, polite, friendly and a good worker. He took great care of our unit and I appreciate him very much.
JD did an excellent job for us. He has a great work ethic and really cares that he does a good job for his customers.
Friendly and professional, took care in my home. Measured correctly, reccommended good commode .Cleaned up better than our was before, including leaves at front door so he didn't track them in. My daughter even said "he's nice".
Technician was friendly, helpful and thorough. The job was completely without delay and all works well.
This was my second time using ER for my plumbing needs and they are fantastic all around. Today I had Bryan and and I'd be happy to request him again.
Great service and looked at several items besides the one we called him for. Also estimated a new gas line. Great job! Have had a ton of the services they provide, toilet malfunctions, clogged oipes, dishwasher install, disposal repair and install, now laundry drain clog removal. Always great service!
Austin Jimenez was a great plumbing technician! He was on time, friendly, knowledgeable, and very patient in dealing with our plumbing issues. He kept on task and did a great job in fixing our shower and our hand sink. Thanks so much Austin!
Jeremy was thorough, communicated well and was able to find the issue, repair it and offer guidance for next steps. I hope that if I ever need ER Services again, that they send him.
We had a couple of issues at our older home that could have gone a number of ways. Christopher from ER understood the issues, explained their approach to the problems, and gotnus all fixed up in the correct way and with reasonable expense. We are very satisfied and will use them again!
JD was awesome and communicated very well what was going on and why. We have been ER customers for years and anytime we have the need for their services, they are the only company we call. Dave should be proud of JD. Kudos ER.
We have been ER customers for many years and will not change. Ultimate professionalism and some of the nicest people you could hope to deal with. JD was awesome and is an excellent ambassador for Dave’s team at ER.
Very professional, knowledgeable, and friendly. Gave a price before beginning the work. And we appreciated the coupon!
Extraordinary service. My old under the stairs water heater was very difficult to physically work on or remove. Installation of a new water heater was just as challenging. The E. R. Services team led by Garrett Helms showed experience and patience to successfully finish the job. My new water heater is working well.…
Leonard did an outstanding job. Efficient, polite and did everything he said he was going to do.
Had a minor gas leak repaired. I was able to get someone out very quickly. The technician (Gordon) was great to deal with and helped identify options for getting the repair done quickly and affordably.
Had main pipe leaking in front yard ,i thought it was under the house slab ,but it was 3 ft. from side of house! saved a bunch of money! very honest plumber.
David was totally excellent!!! So kind, professional and explained everything he was doing.
This is my third time using ER Plumbing and I will only use them from here on out! They replaced my water heater today. I only contact them when I have plumbing issues. They’re trustworthy and reliable. They have qualified plumbers that do an excellent job. They walk you through the process. It’s always a pleasure.…
Jake was punctual, professional, friendly, and knowledgeable
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
