How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for sewer cleaning
Clear ✕All 32 Google reviews tagged “Sewer cleaning” · showing 20
Great job quick and stuck to the issue until resolved. Good service reasonable pricing and will use them in the future.
ER Plumbing replaced a damaged underground waterline for us recently and they were very professional and courteous. The yard looked like new when they finished. I recommend them 100%.
Chris was punctual, professional, friendly, explained what he was doing and cleaned up after the work was done.
Excellent service in every way - scheduled easily, arrived early, David was extremely pleasant and took the time to explain what we needed. Best experience ever
Brennan always works to resolve any issues and is so pleasant to deal with. highly recommend him to fix the problems!
Jo-Mykal provided excellent service to my HOA townhome community yesterday that was experienced in a backup. He kept in touch with me and took care of the issue that we were having. The communication was top-notch!!
The guys were in and out, knowledgeable, very professional, and clean.
Brian Duckett! High rise carrier system clog. He came out and took care of business. It wasn’t easy but his experience and knowledge showed through! Great Job! Guys a pro!
Jeremy was such a hard worker and he kept investigating until he found the source of our plumbing & sewer line problem. He worked tirelessly for 2 days to take care of us. We are very happy with his professional service and will definitely call him again.
So glad the recommendation I received from my daughter was positive. Gordon, (ER Tech) was timely, courteous, respectful, honest and KNOWLEDGEABLE . Diagnosed and solved the problem . ER is definitely on our “Go To List”
Efficient, professional, good diagnosis of the situation-- very helpful. I have always appreciated ER Plumbing.
I am very satisfied with ER plumbing. I had an emergency situation and they fit me in same day. Nick did a great job cleaning my sewer pipe. He was very professional and friendly, and very knowledgeable about my situation. ER plumbing is my new go to Plumber!
Josh was very knowledgeable and professional and fixed a very complex plumbing issue with precision and quality! Definitely recommend ER Services!
Great service and work on a big outdoor line job. Bryan and team were top notch.
Austin was a pro!
Quick response to a messy problem.
We have always had great service and professional people who have gone the extra mile for many years.....this visit was above and beyond.....they have installed garage disposal and fixed leaks and toilets. I was on a hoa board and they were always dependable whenever we used them on large community services to small. They are great.
Great experience with them. Recommend them on any size project.
Seven was so kind and so knowledgeable. He diagnosed the problem for us.
I called and he was there in 30 minutes on a Sunday night. He knew exactly what he was doing and finished up quickly. If I have another problem I will be calling ER
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
