How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for sewer repair
Clear ✕All 65 Google reviews tagged “Sewer repair” · showing 20
I called for a main sewer line backing up and David H. was at the house in less than 2 hours. We were able to fine the issue with a quick test. He explained what could have cause the issue as he was digging to the pipe. Once he got eyes on it he knew something had physically hit the pipe and damaged it. He took…
Great service! The explained clearly what was the problem and were able to fix it. I strongly recommend their services.
Nicholas from E.R. Services installed a clean-out access to my main sewer line which was required by the city to make a repair. I initially recieved a signifcantly more expensive quote from one of the bigger name brands in town. The E.R. Services team came out to and gave me a much more reasonable quote on Monday…
Fernando was great. Very helpful and polite.
Jermey is great helping with backup problem. Thank you.
Fernando was clutch, assessing the issues and suggesting clear paths to solutions. Plus the ER team kept me posted on arrival times and expectations.
Came out when scheduled and got me an estimate quickly.
So glad the recommendation I received from my daughter was positive. Gordon, (ER Tech) was timely, courteous, respectful, honest and KNOWLEDGEABLE . Diagnosed and solved the problem . ER is definitely on our “Go To List”
Sam is one of our favorite plumbers. He is very professional and handles the project in a timely and clean manner.
From the initial call to the remedy of our solution, everything was handled with professionlism, courtesy, timliness and efficiency. Garrett explained the issue in a way that was clear and gave both short term and long term solutions. Extremely pleased with our experience! Highly recommend.
Through perseverance and grit, Adam was able to find the sewer leak below my slab and repair it. It wasn't an easy diagnosis or repair, but he kept at it and got the job done. We're very happy with the service, all around. Addendum. Just had Sam Dail with ER Plumbing out to the house for another repair.…
Honest, reliable service at a very reasonable price. We had an issue with our sewer line as tree roots broke through. After a few calls to other companies for estimates we decided to call E.R for trenchless repair. Bryan came for the estimate and he explained the entire process, which saved us a considerable amount…
Excellent service today. Professional work. Efficient as well. Thank you Brennen.
Great service and work on a big outdoor line job. Bryan and team were top notch.
We have always had great service and professional people who have gone the extra mile for many years.....this visit was above and beyond.....they have installed garage disposal and fixed leaks and toilets. I was on a hoa board and they were always dependable whenever we used them on large community services to small. They are great.
Mac was the plumbing technician. He was on time and worked quickly and carefully. He was very honest about his findings and his recommendations.
Great service and people. My basement Septic Pump issue was resolved within 6 hours of my first contact. Initially, I used my home warranty and I wasn’t confident in what that company said. After a little research I found E.R. Services. I’m glad I did. E.R. came out, diagnosed issue and ended up replacing my…
Lift station troubleshooting, coordination with other trades, and plumbing sewer piping troubleshooting, and eventual repair/replacement. Both Adam, and previous onsite troubleshooter {Leonard}, have been wonderful to deal, even with this sore topic.
From start to finish, the absolute best service! Highly recommend them!
Had ER come to our house to inspect why the sewer pump wasn’t working. The technician said it was burnt out and needed to buy a new one to have it replaced. Quoted me for over $2,600. I was a little shocked as we had another plumber clean it out a few weeks ago and it was working just fine. Mind you this pump is…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
