How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for shower repair
Clear ✕All 62 Google reviews tagged “Shower repair” · showing 20
Outstanding service and knowledge to repair all of our issues
We have three bathrooms being re-done and Sam and his apprentice were fantastic!
Austin Jimenez was a great plumbing technician! He was on time, friendly, knowledgeable, and very patient in dealing with our plumbing issues. He kept on task and did a great job in fixing our shower and our hand sink. Thanks so much Austin!
Excellent customer service and very knowledgeable. Very professional and a pleasure to converse with concerning my appointment
Fantastic service - would recommend Nick to anyone
Great service! Thank you!
He was on time . Very courteous and knowledgeable. I will definitely request his services again .
Service techs were thorough and efficient, personable and polite. Fernando and Isaac did a great job.
Gordon was professional, knowledgeable, and diagnosed the issue. Thks!
Christopher Myers was excellent. He diligently helped us with a shower valve issue--very polite and communicative.
Jeramy was fabulous he took his time explain to us and showed it were the issues were. Now we want Jeramy every time we have any issues.
Richard arrived quickly for a last minute call. He was courteous and diligent. I would be happy to use his services again.
I’ve used ER for all my houses' plumbing jobs. Friendly, responsive, and consistently 20-30% less expensive than quotes from other outfits. Highly recommend.
ER plumbing is my preferred plumber. I have used them for years in multiple locations. I do recommend using their services.
Garrett (and his partner) for ER Plumbing were excellent. Replaced water heaters and a basement grinder lift pump. Repaired several little problems as well. They did their work with skill and pride. Answered my questions and made some really helpful suggestions. Extremely professional. Definitely the kind of team…
It was great to have such an experienced plumber as Jeff. He installed a garbage disposal and unstopped a couple of sinks.He was very professional, detailed, patient and seemed to enjoy answering my varied questions. I would add that Jeff also seems to take pride in his work. Well-done.
Josh was awesome! Will for sure request him in the future. ER is a very professional and ethical company to do business with.
Very happy with the service. Steven was extremely professional, honest and very pleasant. Highly recommended.
Hayden was very courteous and professional. He explained the costs up front before any work was started.
Multiple services with todays visit
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
