How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for shower repair
Clear ✕All 62 Google reviews tagged “Shower repair” · showing 60
Outstanding service and knowledge to repair all of our issues
We have three bathrooms being re-done and Sam and his apprentice were fantastic!
Austin Jimenez was a great plumbing technician! He was on time, friendly, knowledgeable, and very patient in dealing with our plumbing issues. He kept on task and did a great job in fixing our shower and our hand sink. Thanks so much Austin!
Excellent customer service and very knowledgeable. Very professional and a pleasure to converse with concerning my appointment
Fantastic service - would recommend Nick to anyone
Great service! Thank you!
He was on time . Very courteous and knowledgeable. I will definitely request his services again .
Service techs were thorough and efficient, personable and polite. Fernando and Isaac did a great job.
Gordon was professional, knowledgeable, and diagnosed the issue. Thks!
Christopher Myers was excellent. He diligently helped us with a shower valve issue--very polite and communicative.
Jeramy was fabulous he took his time explain to us and showed it were the issues were. Now we want Jeramy every time we have any issues.
Richard arrived quickly for a last minute call. He was courteous and diligent. I would be happy to use his services again.
I’ve used ER for all my houses' plumbing jobs. Friendly, responsive, and consistently 20-30% less expensive than quotes from other outfits. Highly recommend.
ER plumbing is my preferred plumber. I have used them for years in multiple locations. I do recommend using their services.
Garrett (and his partner) for ER Plumbing were excellent. Replaced water heaters and a basement grinder lift pump. Repaired several little problems as well. They did their work with skill and pride. Answered my questions and made some really helpful suggestions. Extremely professional. Definitely the kind of team…
It was great to have such an experienced plumber as Jeff. He installed a garbage disposal and unstopped a couple of sinks.He was very professional, detailed, patient and seemed to enjoy answering my varied questions. I would add that Jeff also seems to take pride in his work. Well-done.
Josh was awesome! Will for sure request him in the future. ER is a very professional and ethical company to do business with.
Very happy with the service. Steven was extremely professional, honest and very pleasant. Highly recommended.
Hayden was very courteous and professional. He explained the costs up front before any work was started.
Multiple services with todays visit
Garrett was phenomenal from Start to Finish. Melissa was also wonderful - after speaking with her and meeting Garrett, I knew we were in excellent plumbing care.
We have always had great service and professional people who have gone the extra mile for many years.....this visit was above and beyond.....they have installed garage disposal and fixed leaks and toilets. I was on a hoa board and they were always dependable whenever we used them on large community services to small. They are great.
Noah did an excellent job and was very knowledgeable. We were so lucky to have him come out and will definitely request him again!!!
Very pleased with the work that I received
Noah did a great job and was timely. ER communicated very well while we waited on parts to arrive.
Perfect job! Fast and knowledgeable technician!
I needed ER Plumbing to determine if I had a leak in the shower or just bad caulking. Nic was professional and after checking things out gave me good advice. Since they don’t actually do any caulking work, he let me know there is no charge for the advice, but if they do discover a leak when the caulking is done then…
The was very nice and personable. Fixed the problem with little problem.
He was very professional and knowledgeable about the different items for repair/ install.
Ricky was super helpful and walked me through the problem and repair! Also loved the communication and the fact that they show you a pic of who’s coming. Will for sure call again for my future plumbing issues.
After six plumbers failed to fix our shower, we were finally referred to ER Plumbing. Garrett was able to fix one issue on the spot, and we are looking forward to the completed results. I would highly recommend ER Plumbing to repair showers with multiple shower heads.
Austin was very professional and helpful. He quickly located the problem and explained how to fix it. He answered a few questions I had in language I understood. After completing the repair, he left the area clean and “back to normal.” I am very satisfied with Austin’s work!!
Garrett was timely, efficient, knowledgeable, respectful and professional. I would/will recommend E.R. services moving forward! Allan Williams
Taylor is a very personable gentleman. He explained each step that he would take and how much it would cost. The dude is a great plumber and we enjoyed having him in our home. The next time that I need a plumber I am requesting Taylor Beaverton, if he is not available I’ll wait until he is.
Bryan was on time, wore shoe covers, wore mask due to Covid suggestions, polite and professional. Left the bathroom and kitchen repair areas, as clean as before he started the repairs. My family used the same plumbers, electricians, heat & air companies for 45 to 50 years. When we moved to Fort Mill, S.C. a few…
We have E.R. plumbing several times. Its always an amazing experience. They are always able to fix our issues quickly, and it's always less $ than we are expecting.
Good quick service, cleaned up well when they finished.
Taylor and 2 other guys (sorry I didn't get names)did a thorough and neat job to fix my plumbing issues. Satisfied repeat customer!
Nick was my plumber and he did a great job answering all my questions and fixing all of the issues that I needed help with. Very happy with his work and he was friendly/professional. He has also done work for our HOA in the neighborhood. Would call him/ER again for future service needs.
Jeff did a very professional job and left the area clean.
Reggie was prompt, professional, knowledgeable, polite and respectful. Given this hateful society that we currently live in, I brace for impact. However, I was quite pleased with the reliable service and won’t hesitate to use them again.
This is our first time using ER plumbing services and I would highly recommend them. Our service technician was professional, friendly, and listen to everything we had to say regarding the issue. Taylor resolved the issue so we are obviously very happy with the outcome. Thanks Taylor!
Great service this morning from Reggie. Have always been satisfied with E.R Plumbing.
The service rep. was on time, professional, found water cut off, replaced the worn out part of the shower, cleaned up and polite.
Nick was very professional and courteous! He was informative and upfront about the cost of the project! I was extremely satisfied with his performance!
Joe was very professional. Solve my problem with my shower in just a few minutes. We will call ER Services for all our plumbing needs. Thanks Joe.
We have used ER plumbing twice now to fix a leaky bathroom faucet and a leaky valve on water heater. Each time they were on time, fast and completed the job within an hour. Would definitely recommend this company.
Garrett was amazing. He managed to figure out a solution without having to go through the wall. I am blown away by ER plumbing. You all just got a customer for life!
Anthony was great. Assessed the multiple problems we had and gave estimate of costs. Repairs were done efficiently and actually came in under the estimate. Highly recommended
Anthony came out and found a leaking shower. I was not there my tenant was, but he called me and kept me informed. Answered all my questions, very nice. I would definitely call him again
We have used them before and had a similar experience. They are easy to connect with, they arrive on time, professional and friendly, knowledgeable and efficient. I would highly recommend them.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
