Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Earl's Collision Center & Auto Body Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Earl's Collision Center & Auto Body Repair

Fairview Park, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 323 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Earl's Collision Center & Auto Body Repair is better than 85% of auto body shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Earl's Collision Center & Auto Body Repair is better than 78% of auto body shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Earl's Collision Center & Auto Body Repair is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Earl's Collision Center & Auto Body Repair is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Earl's Collision Center & Auto Body Repair is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Earl's Collision Center & Auto Body Repair is better than 65% of auto body shops.B
65

Reviews for your job

Customers hired Earl's Collision Center & Auto Body Repair for 8 kinds of job.

Earl's Collision Center & Auto Body Repair for auto body & trim replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto body & trim replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Auto body & trim replacement”

Marina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Frank and his team did an awesome job. Great communication throughout the whole process. The work was tremendous. They took great care of us and did terrific work on our car. I highly recommend Earl's to anyone looking for work to be done on their car. Hands down the best shop in Cleveland.

Great priceAuto body & trim repairPaintingGeneral repairs & maintenance
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Frank and the team at Earl's have been fixing my auto body issues for awhile. The work is excellent and Frank always gets back to me promptly. My place to go. Highly recommended.

Auto body & trim replacement
SandiLocal Guide · 199 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best experience I have ever had !!! My car looks amazing !!! I would highly recommend this place ! Superior quality and service.

Auto body & trim replacement
Dan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is amazing. I came by way of referral, and I'm glad I did. They just completed two vehicles for me. One was a front-end collision complete repair, the other was a special project on a collector car requiring roof replacement, etc. The attention to detail is surpassed only by the pride in their work. We…

Auto body & trim repairAuto body & trim replacementBody & Trim
KristenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service! My car looks great. I had body work done on my rear passenger side. I’m pretty sure they even cleaned the inside! Great job.

Auto body & trim replacement
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely loved working with Frank. Even when he was away from his desk, he took my calls through his cell phone. Never had to leave a message. Always let me knew what was going on, and very professional and respectful.

Auto body & trim replacement
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always quality work, the vehicle always is returned clean as new, and the staff is glad to assist if you have questions about insurance, rental cars, etc. Frank has been at Earl's for years and still answers the phone himself. I've used his help probably 5 times in the past 10 years to repair & repaint my own…

Auto body & trim repairAuto body & trim replacementBody & Trim

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim27—
Auto body & trim repair24—
Painting16—
General repairs & maintenance9—
Auto detailing8—
Auto body & trim replacement7—
Tires4—
Auto interior vacuuming2—

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