Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Eason Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Eason Plumbing & Drain Cleaning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 432 Google reviews

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Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 93% of leak detection services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Eason Plumbing & Drain Cleaning for 8 kinds of job.

Eason Plumbing & Drain Cleaning for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 38

All 12 Google reviews tagged “Drain cleaning”

saul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Last minute emergency job done that day with extreme professionalism and courtesy. Best price as well I highly recommend

Paid $2,000+Great priceToilet repairWater heater installationGarbage disposal installation
JohnathanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great to work with. Timely and professional

Paid $200–400Drain cleaning
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They are the absolute BEST!!! Went above and beyond with fixing my repair!!!! Would recommend them to anyone!!!! Thank you Cody and Isiah for all your hard work and thank you for fixing my repair!!!!

Paid $1,000+Drain cleaningPlumbing pipe repair
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service, very professional and polite. Helped with our pool skimmer drain line and got it unclogged. Will definitely use them for future pluming/drain needs.

Not sureDrain cleaning
ElisabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update Review 12/24 Our toilet broke two days before Christmas and we were about to host family for the holidays. I've used Eason Plumbing on another issue so they were my first call. They had someone at the house that day! Our toilet required a certain size and the stores in Murfreesboro were out of stock. On…

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
AJLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service. Answered when I called, which I honestly didn't expect, and scheduled an appointment immediately. Gave me a quote to repair the problem, and stood by it when it took longer than expected to fix. Honest, prompt, and reasonably priced. Jeremy and Thomas definitely know their trade and were both…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
KieshaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

By far the best experience that I have had with a plumbing company. Cody Eason was very knowledgeable and professional. I had a clogged garbage disposal and being newly divorced, I didn’t exactly know how to fix it myself. Yes I googled how to unclog it and not only did the suggested method not work but it was also…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
PrestonLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy was very courteous and communicated very well with us. He even came somewhat out of his normal service area to resolve our issue. Immediately looked to save us money without us even asking even though he could have charged us more. He had all parts in stock. We had been planning another larger plumbing…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eason plumbing was on time and found a leak I had been looking for. Jeremy is very professional and cleaned up the job site when done.

Plumbing leak detectionWater heater installationDrain cleaning+ Responsiveness+ Quality+ Professionalism
sheena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy and Colter we and are amazing workers very professional

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Jeannine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jeremy responded quickly to a problem I have been having with a pipe leaking in my floor, diagnosed the source of the problem, and had his crew out first thing the next day to fix the issue. They explained everything to me and even showed me pictures of the process afterwards! I've had several others look at this…

Plumbing leak detectionDrain cleaning
Dalton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$815+95% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair31$322–$1.1k
Water heater installation28$1.2k–$2.5k
Toilet repair28$176–$656
Plumbing leak detection28$78–$630
Faucet repair18$166–$529
Plumbing leak repair15$227–$807
Outdoor plumbing system repair14$441–$1.5k
Drain cleaning12$161–$493

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