Experts Reviews · Company report
Eason Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Eason Plumbing & Drain Cleaning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 432 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 93% of leak detection services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Eason Plumbing & Drain Cleaning for 8 kinds of job.

Eason Plumbing & Drain Cleaning for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Toilet repair”

ShenwarLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great company, highly recommend them.

Toilet repairPlumbing leak detectionFaucet repair
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Careful and efficient repair.

Paid $2,000+Reasonable priceToilet repairOutdoor plumbing system repair
saul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Last minute emergency job done that day with extreme professionalism and courtesy. Best price as well I highly recommend

Paid $2,000+Great priceToilet repairWater heater installationGarbage disposal installation
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Thomas did a great job and arrived on time

Paid $800–1,000Not sureToilet repair
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I recently used Eason Plumbing & Drain to replace the water line coming from the water meter to the house. Cody, the owner, told me what needed to be done to finish the project to code which I greed to have done. He finished ahead of schedule and the job was done expertly and well exceeded my expectations! I…

Customer photo from Jackie's review
Paid $200–400Reasonable priceToilet repair
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent job!

Paid $200–400Toilet repair
J13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've used Eason Plumbing several times over the years and they always do a great job. Just had Thomas out to complete an install and everything looks perfect. Thanks Guys!

Paid $200–400Reasonable priceToilet repair
Louis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! Very knowledgeable worker.

Reasonable priceToilet repair
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My only regret is not coming to Cody and his team sooner! My wife and I have been dealing with drain issues in our old house for the last 3 years. It wasn’t until Cody came in when our long standing issues were finally diagnosed CORRECTLY! He is personable and professional, shows up on time, and a very clear…

Great priceToilet repairPlumbing pipe repairSewer cleaning
WayneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Good service and response. Highly recommend.

Paid $1,000+Reasonable priceToilet repairShower installationFaucet repair
wade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great people, very professional, on time , made the repairs on the spot same day and didn’t break the bank

Great priceToilet repair
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent, timely and professional service! Highly recommend!

Toilet repair
ElisabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update Review 12/24 Our toilet broke two days before Christmas and we were about to host family for the holidays. I've used Eason Plumbing on another issue so they were my first call. They had someone at the house that day! Our toilet required a certain size and the stores in Murfreesboro were out of stock. On…

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Cheryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cody was so nice and professional. We purchased a tankless water heater system and installed gas logs for my fireplace. He was so knowledgeable and patient to teach us all the ends and outs. They were able to schedule us quickly. I love that they are a family owned business that has been in operation so many years…

Toilet repair+ Responsiveness+ Punctuality+ Quality
Kaleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Cody was on time to my appointment and treated us with great respect and was very professional!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Cody came and replaced one of our toilets and did an incredible job. He let me know when he was on his way and it took him no time at all to have the toilet replaced! He even took the old toilet with him. Very professional and would definitely recommend Eason Pluming to anyone!

Toilet repair+ Punctuality+ Quality+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed a toilet unclogged. Chose Eason Plumbing. Nice guy. On time and awesome customer service. Very professional. Highly recommend when you need a plumber

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
CindyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas came out and discovered my suspected leak was actually a running toilet that needed new parts. He was very nice and talked through some potential future work with me.

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
MaryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing plumber! Professional and exactly what you want in a plumber. Jeremy knows his field, he methodically diagnosed the problem. Very smart man. Stayed late and fixed the problem.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
Anneli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best plumbers I have ever had the pleasure dealing with! Jeremy and Colton has come to our house many times since we bought our house in 2020. Jeremy takes the time to explain everything and anything to me. He does great work, extremely knowledgeable, he takes pride in what he does and it shows. After using…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
sheena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy and Colter we and are amazing workers very professional

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Incredible service! Seriously , 5 stars, 10 stars!! So awesome, on time, Complete and fixes they make sure to show you before they cover it up! And Cleanliness...don't get me started!! Just INCREDIBLE service from Jeremy and his weekend helper David! Saved us a TON of money by finding and solving our issues! Would DEFINITELY recommend without hesitation!!

Outdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceToilet repair
Cj2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rating only, no written review.

Paid $200–400Not sureToilet repairService not listed
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceToilet repair
Kylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $100–200Great priceToilet repair
Edwin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repair+ Responsiveness+ Punctuality+ Quality
DeLese7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionShower repairToilet repair+ Responsiveness+ Quality+ Professionalism

Price

$815+95% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair31$322–$1.1k
Water heater installation28$1.2k–$2.5k
Toilet repair28$176–$656
Plumbing leak detection28$78–$630
Faucet repair18$166–$529
Plumbing leak repair15$227–$807
Outdoor plumbing system repair14$441–$1.5k
Drain cleaning12$161–$493

Compare with