Experts Reviews · Company report
Eason Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Eason Plumbing & Drain Cleaning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 432 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 93% of leak detection services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eason Plumbing & Drain Cleaning is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eason Plumbing & Drain Cleaning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Eason Plumbing & Drain Cleaning for 8 kinds of job.

Eason Plumbing & Drain Cleaning for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Water heater installation”

Mikea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The support I received from Eason was great. The administrator who setup the appointment was very helpful. She ensured that I got assistance with my hot water issue and the technician Joseph even showed up early. I’m very pleased with the customer service.

Paid $200–400Water heater installation
DianeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Thomas of Eason Plumbing and Drain Cleaning did an excellent job installing my new water heater. He came on time and did the job quickly and efficiently.

Customer photo from Diane's review
Paid $2,000+Reasonable priceWater heater installation
saul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Last minute emergency job done that day with extreme professionalism and courtesy. Best price as well I highly recommend

Paid $2,000+Great priceToilet repairWater heater installationGarbage disposal installation
Corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a failed water heater and called Eason based on a neighbor's recommendation. Thomas provided prompt and professional service and answered all of my questions to replace it the same day! I'll be contacting them for future needs and I recommend their services.

Customer photo from Corey's review
Water heater installation
RhondaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The same day I called their company and talked with Katie, they sent Joey out to talk to us about a tankless water heater. He was polite and took time to answer all of our questions and gave us an overview of what choices we had and advised us on what he thought would work best for our situation. I am looking…

Water heater installation
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easin Plumbing is great ! Very fast and professional at a great price! Had while house repiped and water heater installed as well as shower valve replaced!

Paid $600–800Great priceWater heater installationShower installationPlumbing leak detection
Gene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job- As usual.

Water heater installation
LJLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thomas came out and replaced our water. Heater and my husband and I liked him from the start. When he came out and gave us a quote, we felt that he was honest and sincere. And knew that he would do an outstanding job for us. We really appreciate him for everything that he did for us. And he cleaned up afterwards.…

Paid $1,000–1,200Reasonable priceWater heater installation
GarmanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company!! Cody and Jeremy are very professional and punctual. Water heater was replaced within 2hrs and 45 minutes later hot water was restored. These guys are honest and trustworthy I can't express that enough.

Paid $2,000+Reasonable priceWater heater installation
Gardner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my second time using Eason Plumbing. The first time was to install a water softener and tankless water heater. I have never seen another contractor take as much pride in their work as Jeremy did. Based on that, we hired them again to install our gas cooktop. Thomas was no less professional and did a…

Paid $400–600Reasonable priceWater heater installationService not listed
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional and quick response and gave great explanation what needed to be done . Highly recommend them

Paid $1,000+Reasonable priceWater heater installation
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience getting our new hot water heater installed - professional, friendly, very respectful of both us and our home.

Paid $900–1,000Reasonable priceWater heater installation
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The nicest people and always good workmanship!

Paid $1,000+Water heater installation
DanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cody and his team did a GREAT job on my father's house in Manchester - they not only installed a new Hot Water Heater BUT the corrected all the issues from the previous installer. Their communication was AMAZING and their pricing was very fair. I highly recommend Cody and his team at Eason Plumbing !

Paid $600–700Great priceWater heater installation
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jeremy was so polite and professional. The pricing was fair and the quality of work was great!

Water heater installation+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our hot water heater went out and they had someone out in less than 2 hours. They quickly identified that it would need to be replaced, gave a quote, and were back to do the replacement the same day and stuck to the quote. Excellent service and I would use them again and recommend to a friend!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The one plumbing company to use in Murfreesboro,a great value,and superlative service,across the spectrum of plumbing needs. Honest and punctual,and knowledgeable.We love our Rennai hot water system.Call these folks,you will not be disappointed.

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Have used for several years. Always dependable and stand behind the services they provide. Professional and answer all questions asked.

Water heater installation
jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing service!! I called and they were at our house within an hour. Cody and Thomas were very professional. They explained everything they were doing. Thank you guys so much. Awesome job. I’ll be recommending you to everyone I know.

Water heater installation+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eason plumbing was on time and found a leak I had been looking for. Jeremy is very professional and cleaned up the job site when done.

Plumbing leak detectionWater heater installationDrain cleaning+ Responsiveness+ Quality+ Professionalism
JessicaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jeremy was great. He came out right away and did the repair for a fraction of the cost. I have used them several times now and will continue to use them in the future.

Toilet installationWater heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Keith15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Eason Plumbing and they were very professional and knowledgeable about my needs. Jeremy came out within a day to give me a quote. He answered all the questions and concerns I had about the tankless water heater I was wanting. I called a few days later to confirm the install and they got me on the schedule…

Water heater installation+ Responsiveness+ Punctuality+ Quality
DarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! What responsive service. Owner Jeremy Eason installed a new water heater for us within 5 hours of my initial call. Great quality and very good price along with that incredible responsiveness. Thanks to Eason Plumbing!

Water heater installation+ Responsiveness+ Quality+ Value
Nancy3 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation
BenjaminLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Water heater installation
DannyEdited a year ago★★★★★

Rating only, no written review.

Water heater installation
amandaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater heater installation+ Quality+ Professionalism+ Value

Price

$815+95% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair31$322–$1.1k
Water heater installation28$1.2k–$2.5k
Toilet repair28$176–$656
Plumbing leak detection28$78–$630
Faucet repair18$166–$529
Plumbing leak repair15$227–$807
Outdoor plumbing system repair14$441–$1.5k
Drain cleaning12$161–$493

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