iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 15 mural paintersiPosition by Experts Score among all companies we track in this category. · better than 36%
4.7★★★★★47 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate East Dallas Painting 4.7 out of 5 based on 47 reviews, noting the owner responds to all feedback. Customers frequently praise the company for punctuality, clear communication, fair pricing, and quality work on exterior and interior painting, repairs, and deck restoration. However, several low-star reviews highlight a recurring issue where the business failed to show up for scheduled appointments or inspections without providing any notice or explanation.
Google rating: 4.7 out of 5 from 47 reviews (89% five-star).
Reviews on this page: 47 Google reviews (45 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Mural Painter serving Dallas, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other mural painters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
East Dallas PaintingMural Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.East Dallas Painting: 81/100 on this factor. Category median: 92.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.East Dallas Painting: 83/100 on this factor. Category median: 86.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.East Dallas Painting: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.East Dallas Painting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.East Dallas Painting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.East Dallas Painting: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.7of 5
5 stars4289%
4 stars24%
3 stars00%
2 stars00%
1 star36%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
98%praise
Praise13198%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2720%
Quality & results2619%
Price & value2216%
Would recommend2216%
Staff & attitude1612%
Communication1612%
Honesty & trust54%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very prompt, came out to do a walkthrough, gave us a good price and got the work completed within 2 days!”
“We set the appointment but they never showed or answered the phone the day of the appointment.”
“We needed to get our exterior soffits and surrounding paneling repainted in our house and Mike & his team did a fantastic job!”
“Pricing is fair and always does quality work in a quick time frame!”
“I would highly recommend his company to anyone looking for quality work done right!”
“He's efficient, professional, clean and trustworthy.”
“Mike was especially kind, friendly, and so easy to work with.”
“If you’re looking for reliable, skilled residential painters in Dallas, I highly recommend East Dallas Painting.”
People customers mention
Mike10 reviews
Ian4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired East Dallas Painting for 8 kinds of job. Pick one to see what they paid and said.
AAllen11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We needed to get our exterior soffits and surrounding paneling repainted in our house and Mike & his team did a fantastic job! He was very prompt, came out to do a walkthrough, gave us a good price and got the work completed within 2 days! I would highly recommend his company to anyone looking for quality work done right! 10/10
Great pricePower/pressure washingExterior paintingWood painting
KKeelan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mike was amazing to work with. They started the project on time, finished on time and at the price we agreed. He was very communicative throughout the process. We will definitely use him again when we have future painting needs and we will recommend him to our friends and family.
Great priceTrim carpentry servicesPower/pressure washingDoor painting
BBrandy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike is great! He's efficient, professional, clean and trustworthy. We've used East Dallas Painting twice -- for our back yard deck and front porch to do repairs, painting, and some other touch-ups we needed around the house. The team is great!
MMikaelaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with East Dallas Painting! I reached out on Monday to see if they could help us with a project painting six exterior shutters, and they were able to accommodate our quick turnaround and come out that Thursday.
They were incredibly responsive, professional, and did a fantastic job. Mike was…
Reasonable price
JJennifer3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a wonderful experience working with Mike! He painted our front door, and the work turned out excellent. He was very kind, professional, and prompt throughout the entire process. We were in a bit of a time crunch, and he was incredibly accommodating, fitting us in on short notice and completing the job quickly…
Great priceDoor painting
JJessicaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike and his team had good communication and did a great job repainting my front door, window trim, and front gate.
We needed to get our exterior soffits and surrounding paneling repainted in our house and Mike & his team did a fantastic job! He was very prompt, came out to do a walkthrough, gave us a good price and got the work completed within 2 days! I would highly recommend his company to anyone looking for quality work done right! 10/10
Mike was amazing to work with. They started the project on time, finished on time and at the price we agreed. He was very communicative throughout the process. We will definitely use him again when we have future painting needs and we will recommend him to our friends and family.
Price assessment: Great price
Services: Trim carpentry services, Power/pressure washing, Door painting, Exterior painting, Repairs & maintenance, Exterior painting
Response from the owner · 2 weeks ago
Hi Keelan,
Thank you for the great review, it is always gratifying to hear from clients who are happy with the investment they just made into thier home and into East Dallas Painting. Call anytime.
B
Brandy Navarre4 reviewsiTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
Mike is great! He's efficient, professional, clean and trustworthy. We've used East Dallas Painting twice -- for our back yard deck and front porch to do repairs, painting, and some other touch-ups we needed around the house. The team is great!
We had a great experience with East Dallas Painting! I reached out on Monday to see if they could help us with a project painting six exterior shutters, and they were able to accommodate our quick turnaround and come out that Thursday.
They were incredibly responsive, professional, and did a fantastic job. Mike was especially kind, friendly, and so easy to work with. Everything turned out exactly how we wanted, and the entire process was seamless from start to finish.
We’re very happy with the finished product and would absolutely recommend East Dallas Painting!
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Mikaela,
Thank you for the great review, we appreciate you taking the time to post and calling EDP out to complete your paint project. Call anytime.
K
Kenneth TowleLocal Guide · 29 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
We had a wonderful experience working with Mike! He painted our front door, and the work turned out excellent. He was very kind, professional, and prompt throughout the entire process. We were in a bit of a time crunch, and he was incredibly accommodating, fitting us in on short notice and completing the job quickly without sacrificing quality. We’re so happy with the finished result and truly appreciate his help. We will definitely be using Mike again for future painting projects and highly recommend him!
Price assessment: Great price
Services: Door painting
Response from the owner · 2 months ago
Hi Jennifer,
Thank you for the wonderful review on your front door project. We enjoy working for you and appreciate your business. Call anytime.
J
Jessica FergenLocal Guide · 12 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Mike was easy to work with and did a good job in a timely manner.
Price assessment: Reasonable price
Services: Cabinet painting
Response from the owner · 2 months ago
Hi Ilene,
Thank you for the 5* kitchen cabinet painting review. We appreciate the work and enjoyed getting to know you during the process. Call anytime.
C
Caroline2 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Mike is so easy to work with and extremely flexible. I have used him many times since I bought my home and always does a great job and includes touch ups when needed. Pricing is fair and always does quality work in a quick time frame! Highly recommend!
