Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
Easton Outdoors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Easton Outdoors

Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 29 artificial turf installation · 4.9★ from 357 Google reviews

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Report card

Percentile vs other artificial turf installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easton Outdoors is better than 91% of artificial turf installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easton Outdoors is better than 86% of artificial turf installation.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easton Outdoors is better than 100% of artificial turf installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easton Outdoors is better than 100% of artificial turf installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easton Outdoors is better than 100% of artificial turf installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easton Outdoors is better than 100% of artificial turf installation.A
100

Reviews for your job

Customers hired Easton Outdoors for 8 kinds of job.

Easton Outdoors for outdoor step construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor step construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Outdoor step construction”

Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pat, Anderson and their crew are great! We’ve worked with them to install a paver patio and stairs that go down to our dock. We are very happy with both projects. They are easy to work with, provide a high quality product and always follow up quickly if there are any questions or concerns. I recommend them to anyone looking to do an outdoor installation.

Reasonable pricePatio designOutdoor step construction
Lester4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Easton Outdoors amazed us! We wanted a smartly designed paver patio, pathway and fire circle, but couldn’t figure out how to bring those ideas to reality—so we contacted the company and asked for a meeting. We had a great meeting with Micah, who paired our ideas with his experience to design an amazing space both…

Reasonable pricePatio designOutdoor step constructionLawn care
Vidal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easton Outdoors did an amazing job at my home. After conducting extensive research, I was excited to hire them to help with the redesign of my back yard. They were very responsive when I reach out to them and helpful in developing a project timeline. Also, they did a great job of coordinating and deconflicting…

Driveway or walkway pavingOutdoor step constructionPatio design+ Responsiveness+ Punctuality+ Quality
J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at Easton Outdoors were awesome. Pat made sure everything was done to our liking. Our backyard is now one of the favorite spaces of our home. We would strongly encourage anyone to use Micah and his crew.

Artificial turf installationLandscape designOutdoor step construction+ Responsiveness+ Quality+ Professionalism
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, committed to an end product that will make you happy. Great communication and problem solving needed to get through an outdoor construction project. End results… excellent.

Driveway or walkway pavingLandscape designOutdoor step construction+ Responsiveness+ Punctuality+ Quality
Chris14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easton outdoors installed a beautiful paver walkway and rock dry creek for a drainage. They had excellent communication throughout the entire process and completed the project in a professional and timely manner. We couldn’t be happier with the finished product! We definitely recommend them!

Driveway or walkway pavingOutdoor step construction+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Pond maintenance41—
Patio design37—
Outdoor water feature design35—
Landscape design29—
Driveway or walkway paving10—
Stone masonry7—
Outdoor step construction6—
Retaining walls6—

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