Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
Easton Outdoors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Easton Outdoors

Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 29 artificial turf installation · 4.9★ from 357 Google reviews

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Report card

Percentile vs other artificial turf installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easton Outdoors is better than 91% of artificial turf installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easton Outdoors is better than 86% of artificial turf installation.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easton Outdoors is better than 100% of artificial turf installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easton Outdoors is better than 100% of artificial turf installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easton Outdoors is better than 100% of artificial turf installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easton Outdoors is better than 100% of artificial turf installation.A
100

Reviews for your job

Customers hired Easton Outdoors for 8 kinds of job.

Easton Outdoors for stone masonry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Stone masonry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 7 Google reviews tagged “Stone masonry”

Elisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Update: 11/25 We truly appreciate the time and care Frank and his team put into maintaining our water feature and lighting throughout the year. Their attention to detail and consistency makes such a difference. Highly recommend! We have been repeat customers for the past 7 years. Easton Outdoors has turned our…

Landscape designOutdoor water feature designPatio design+ Responsiveness+ Punctuality+ Quality
MATTHEW4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Micah and his crew did an excellent job! His team took our boring back yard and made it the perfect area to relax and enjoy the neighborhood. We love the patio and firepit that his team designed and created, and our puppy enjoys the ability to roam and play in our backyard with the fence he installed. I highly…

Driveway or walkway pavingLandscape designPatio design+ Responsiveness+ Quality+ Professionalism
Clifton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I are elated and very happy with our new patio deck built by Easton Outdoors. The initial conversations with Micah were great. We had some property easement restrictions which made the project a bit challenging. Micah helped talk us through the possibilities, and he came up with a beautiful design…

Landscape designPatio designRetaining walls+ Responsiveness+ Punctuality+ Quality
Julius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a duplex that needed the stairs repaired.. After much research, I decided to go the paver route over concrete. My initial contact was with the owner Micah that quoted me a price to replace the existing concrete stairs and walkway with pavers. In addition, he would add the matching pavers to my existing patio…

Driveway or walkway pavingStone masonry+ Responsiveness+ Punctuality+ Quality
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is outstanding. The crew that did the work was on-time and expert. They accomplished the work in 1/4 the time forecasted by two other companies. The Project Manager and Owner were polite, respectful and easy to negotiate with. The office scheduler was super warm and helpful on the phone and very…

Landscape designStone masonry+ Responsiveness+ Punctuality+ Quality
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We LOVE our new patio from Easton Outdoors and recommend them highly!

Patio designStone masonry+ Responsiveness+ Punctuality+ Quality
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easton Outdoors did an outstanding job putting in a patio in our backyard with a gas fireplace! The item that sticks out the most about Easton Outdoors is their strong emphasis on customer service. Specifically, they go above and beyond to keep you informed about your project and make sure everything stays on…

Landscape designPatio designStone masonry+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Pond maintenance41—
Patio design37—
Outdoor water feature design35—
Landscape design29—
Driveway or walkway paving10—
Stone masonry7—
Outdoor step construction6—
Retaining walls6—

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