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Easy Clean LLC

Carpet cleaning service · Boston, MA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 135 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 108 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$415typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Easy Clean LLC at a glance

Google reviewers rate Easy Clean LLC five stars based on 108 reviews, noting the owner replies to 97% of comments. Customers frequently cite punctuality, professional conduct, and reasonable pricing for carpet, sofa, and rug cleaning services. Recurring themes include effective stain removal, efficient scheduling, and thorough results that leave furniture looking new. No common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 108 reviews (100% five-star).
  • Reviews on this page: 108 Google reviews (74 with written comments, 4 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Carpet Cleaning serving Boston, Massachusetts.

Data from Google, last updated October 29, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

Satisfaction100Reliability99Craft & service–Value96Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 99 (median 96)Value: 96 (median 100)Momentum: 100 (median 100)
Easy Clean LLCCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy Clean LLC: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy Clean LLC: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easy Clean LLC: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy Clean LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
–

Bar = this company · dark tick = category median.

Star ratings

108 Google reviews we collected

  • 5 stars108100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 74 written reviews

  • Praise14799%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price728%
  • Reasonable1872%
  • Overpriced00%
  • Not sure00%
$415+60% vs typical carpet cleaning

Middle half of what 12 customers paid ($326–$506) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results4329%
  • Staff & attitude2819%
  • Speed & response2718%
  • Would recommend2316%
  • Price & value1510%
  • Communication75%
  • Honesty & trust53%

What customers talk about

We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great job all around, got out some tough stains from the furniture, enjoyed chatting with the team as well, highly knowledgeable about deep cleaning b…”
  • “Did a fantastic professional job, on time, and reasonable price.”
  • “The service was professional, efficient, and the pricing was very reasonable.”
  • “I couldn’t be happier with the results and would 100% recommend Mark to anyone looking for a top-notch carpet cleaning!”
  • “All the stains came out, he was quick to respond and reasonably priced.”
  • “He was very friendly, professional, and easy to work with.”
  • “The carpets look so much cleaner and fresher than I expected—honestly like new again.”

People customers mention

  • Mark 6 reviews
  • Marc 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Easy Clean LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark did a very good job cleaning our area rug and went above and beyond placing it back when he delivered it.

Paid $400–450Reasonable priceCarpet steam cleaning
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hired this company to clean my 4 seat sectional sofa from Pottery Barn , so many spills and stains from the kids that I tried to remove myself. I made it worse leaving water marks on the cushions. Mark from Easy Clean was able to remove all the stains after 2 hours of working on it. I am very satisfied with the job and effort.

Paid $300–350Reasonable priceUpholstery cleaning
JustinLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Just had Easy Clean come out yesterday to do a move out deep clean of our couch and bed. The team showed up on time, explained what they were doing, and worked fast. Everything looks fresh and smells clean. Pricing was fair and the whole process was easy. I’d call them again without thinking twice.

Paid $350–400Reasonable priceUpholstery cleaningMattress cleaning
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mark did an excellent job. I had two sectionals and three rugs cleaned including a very nice oriental rug. He is very knowledgeable and has been in business for over 25 years. I would highly recommend him.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Reached out for a quote and received a response within 24 hours. Great experience having him and his team in our home. Area rugs, stair runner, sofa and chair all look amazing. Glad we were able to get scheduled so quickly!

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Easy clean was very kind and professional! They made our couches look and smell brand new again. I will use them for all of my cleaning services moving forward!!

Paid $400–450Reasonable priceUpholstery cleaning

Photos

Customer reviews

5.0 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Andy Kochar12 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had them over for carpet and sofa cleaning. Very large sectional. Did a fantastic professional job, on time, and reasonable price. Would have them back next year

  • Price assessment: Reasonable price
  • Services: Carpet steam cleaning
Nicole Velazque3 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike did a great job cleaning our couch! He was very friendly, professional, and easy to work with. I’m very happy with the results and will definitely be calling Easy Clean LLC again. Highly recommend.

  • Services: Upholstery cleaning
Response from the owner · 2 weeks ago

Thank you

Adam WildLocal Guide · 20 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with Easy Clean! They came out and did a fantastic job on my carpets — everything looks and feels so much cleaner. The service was professional, efficient, and the pricing was very reasonable. Highly recommend!

  • Price assessment: Reasonable price
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

Thank you

Beth Kurson1 reviewTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark did a very good job cleaning our area rug and went above and beyond placing it back when he delivered it.

  • Price assessment: Reasonable price
  • Price: $400–450
  • Services: Carpet steam cleaning
Response from the owner · 3 months ago

Thank you

fred hochbergLocal Guide · 22 reviewsTotal number of Google reviews fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is one remarkable company. Our dogs have soiled an Italian sectional sofa. Their delight was our misfortune. We tried cleaning it without results. But Mark brought it back to the original shade and fabric. A true professional

  • Services: Upholstery cleaning
Response from the owner · 3 months ago

Thank you

Nicole B7 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired this company to clean my 4 seat sectional sofa from Pottery Barn , so many spills and stains from the kids that I tried to remove myself. I made it worse leaving water marks on the cushions. Mark from Easy Clean was able to remove all the stains after 2 hours of working on it. I am very satisfied with the job and effort.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Upholstery cleaning
Response from the owner · 4 months ago

Thank you

Brandon Malits1 reviewTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy scheduling and excellent work. Will use again.

  • Price: $200–250
  • Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · 5 months ago

Thank you

Andrew R4 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job all around, got out some tough stains from the furniture, enjoyed chatting with the team as well, highly knowledgeable about deep cleaning best practices.

Response from the owner · 5 months ago

Thank you

Charles Redd4 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my leather sofa cleaned at my new home in Natick. Looks brand new. They did a very good job.

  • Price assessment: Reasonable price
  • Services: Leather cleaning
Response from the owner · 5 months ago

Thank you.

Adam Goldman1 reviewTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark is a master at his craft! Great personality too. We will be utilizing him again.

Response from the owner · 7 months ago

Thank you

Easy Clean LLC on Google Maps →

Business details