iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 69%
4.9★★★★★1,445 Google reviews · 24 photos
97%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$1.3ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Eco Movers for efficient, careful handling of belongings, punctual arrivals, and professional communication throughout the moving process. The company maintains a 4.9-star rating from 1,445 reviews and replies to 87% of feedback. However, lower-rated reviews cite issues with management, including crew shortages, unexpected price increases, and billing discrepancies that contradicted initial quotes.
Google rating: 4.9 out of 5 from 1,445 reviews (97% five-star).
Reviews on this page: 1,445 Google reviews (1,212 with written comments, 249 with photos).
Owner responses: the business replied to 87% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eco Movers Moving & Storage Kirkland: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eco Movers Moving & Storage Kirkland: 87/100 on this factor. Category median: 88.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eco Movers Moving & Storage Kirkland: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eco Movers Moving & Storage Kirkland: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eco Movers Moving & Storage Kirkland: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eco Movers Moving & Storage Kirkland: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
1,445 Google reviews we collected
4.9of 5
5 stars1,40897%
4 stars211%
3 stars40%
2 stars30%
1 star91%
Praise vs complaints
Phrases our text analysis found in 1,212 written reviews
98%praise
Praise2,37298%
Complaints482%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price1430%
Reasonable2860%
Overpriced36%
Not sure24%
$1.3k+64% vs typical furniture delivery
Middle half of what 40 customers paid ($758–$1.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response70029%
Staff & attitude69629%
Quality & results37916%
Would recommend33814%
Communication1426%
Price & value1255%
Honesty & trust402%
What customers talk about
We read 1,212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were quick, efficient, and made my move into my new apartment smooth and stress-free.”
“The movers also arrived at the wrong address, causing delays, and some items were damaged during the move.”
“Come moving day, the guys were friendly, fast and super easy to work with.”
“Additionally, the movers were unprofessional in their interactions and were notably rude to our house sitter, which was concerning and inappropriate.”
“Myron, Papani, Quincy, Eliasalo did a great job moving my items with care and speed.”
“They offered zero help finding the relevant professionals to repair the items they damaged.”
“It truly was a smooth experience, and I would recommend Eco Movers in a heart beat.”
“If you have a large job with children's needs to balance and you are budget conscious, I strongly recommend taking your moving needs elsewhere.”
“Great communication and service would recommend and use their services again.”
“Very fair price, I’ve gotten quotes from multiple companies before choosing Eco Movers.”
“Totally unprofessional moving service do not go with this company unless you want your property damaged and be overcharged for less then ideal service.”
“They were reliable, honest, careful with all of my belongings, and right on time.”
“2nd Edit: You can tell the company is lying in their recent response.”
People customers mention
Pablo37 reviews
Brian28 reviews
Cesar21 reviews
Seattle18 reviews
Marcus17 reviews
Adrian17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eco Movers Moving & Storage Kirkland for 8 kinds of job. Pick one to see what they paid and said.
Amanda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
It has been awhile since I have used movers, but I have to say that this was one of the easiest experiences I have ever had! Leading up to moving day, it was really simple to get a quote and get things organized. Come moving day, the guys were friendly, fast and super easy to work with. I’m a (anxious) delegator, so…
Paid $1,500–2,000Local moving
MoharnabLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★
We booked a 3-person crew, but only 2 movers showed up. As a result, moving our 1,100 sq. ft. 2-bedroom home stretched into a grueling 9-hour job. While the two movers on-site were polite and worked hard, management completely dropped the ball. Both the crew and I spent a significant portion of the day trying to…
Paid $1,500–2,000OverpricedLocal moving
MichelleLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The guys were very professional and efficient. They were very gracious when we asked them to move something.
Paid $1,500–2,000Reasonable priceLocal moving
FrankLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My move plan changed a couple times and Eco accommodated the changes very well. They keep in contact with you leading up to your move so if questions. Movers very courteous and efficient.
Paid $1–500Reasonable priceLocal moving
OmarLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Manuel and his team were fast and efficient at moving us. All furniture was disassembled, packed, handled with care and quickly reassembled.
Jonathan was quick on the intake and responsive throughout the moving process.
My only gripe is the 4 hour arrival window policy since that’s half a day I could’ve spent working instead of waiting around.
Paid $500–1,000Reasonable priceLocal moving
Christine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve seen Instagram ads for Eco Movers and decided to book my moving service with them. I have had a wonderful experience with these movers, Anthony and Francisco did an amazing job. Very fair price, I’ve gotten quotes from multiple companies before choosing Eco Movers. They were professional, fast, careful, and…
Boris and Nick were great! They were quick, efficient, and made my move into my new apartment smooth and stress-free. I really appreciated their hard work and efficiency. Highly recommend Eco Movers!
Response from the owner · 5 days ago
Thank you so much for the fantastic review, Savannah!
We are so glad to hear that Boris and Nick made your move into your new apartment smooth and stress-free! Getting settled into a new place can be hectic, so having a crew that works quickly, efficiently, and with a great attitude makes all the difference. We truly appreciate your high recommendation!
Thank you for choosing Eco Movers!
Amanda DeFisher5 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
It has been awhile since I have used movers, but I have to say that this was one of the easiest experiences I have ever had! Leading up to moving day, it was really simple to get a quote and get things organized. Come moving day, the guys were friendly, fast and super easy to work with. I’m a (anxious) delegator, so it was nice to take a break from that and leave it in the hands of great people. It truly was a smooth experience, and I would recommend Eco Movers in a heart beat. Thanks again!
Price: $1,500–2,000
Services: Local moving
Response from the owner · a week ago
Thank you so much for the wonderful review, Amanda!
We are so glad to hear that your return to using movers was such a smooth and easy experience! Moving can definitely bring out some anxiety, so knowing you felt comfortable handing over the reins to our team means everything to us. Providing simple scheduling upfront alongside a friendly, fast, and reliable crew on moving day is always our goal. Knowing you would recommend us in a heartbeat is the highest compliment we could receive!
Thank you for choosing Eco Movers!
Mukund PoddarLocal Guide · 39 reviewsiTotal number of Google reviews Mukund has written across all businesses on Google Maps, not just this one.
Worked efficiently, handled everything with care, and courteous throughout.
Price: $1,000–1,500
Services: Local moving
Response from the owner · 2 weeks ago
We appreciate the kind words, Mukund!
It’s great to hear the crew was efficient, careful with your belongings, and courteous throughout the move. Those are exactly the qualities we strive for on every job.
Thank you for choosing Eco Movers!
Ray Rossini4 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Super happy with the moving job by Netzer, Alfer and Darren! Thank you!!
Response from the owner · 3 weeks ago
Thank you so much for the great review, Ray! We are thrilled to hear that Netzer, Alfer, and Darren delivered such professional service and got the job done right. We truly appreciate you choosing Eco Movers!
Moharnab SaikiaLocal Guide · 46 reviewsiTotal number of Google reviews Moharnab has written across all businesses on Google Maps, not just this one.
We booked a 3-person crew, but only 2 movers showed up. As a result, moving our 1,100 sq. ft. 2-bedroom home stretched into a grueling 9-hour job. While the two movers on-site were polite and worked hard, management completely dropped the ball. Both the crew and I spent a significant portion of the day trying to get dispatch/management to send the third person we were promised, with no success. The lack of coordination and support from the office turned what should have been a straightforward move into a frustratingly long day.
Price assessment: Overpriced
Price: $1,500–2,000
Services: Local moving
Response from the owner · 3 weeks ago
Thank you for taking the time to share your feedback with us, Moharnab.
We always strive to deliver a reliable, professional experience for every customer, and we are sorry to hear that your move did not go as expected. We appreciate your recognition of our hard-working move-day team, but we hear your concerns regarding crew size and coordination.
We are currently conducting an internal review of the scheduling and operational logs for your move date to better understand what took place.
We value every customer's experience and would welcome the opportunity to connect with you directly. We have reached out via email to discuss your feedback in detail; if you are unable to locate our message, please reach us at [email protected].
Kathryn Briney2 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
They were great! The company and these guy were the best moving company I have used
Services: Local moving, Oversized-item moving
Response from the owner · a month ago
Thank you so much for the incredible review, Kathryn!
Hearing that Eco Movers is the best moving company you have ever used is the absolute highest compliment we could ever receive! Delivering a smooth, stress-free experience from the initial booking all the way through to the heavy lifting on move day is always our top priority.
Thank you for choosing Eco Movers!
Michelle ChiloLocal Guide · 61 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
The guys were very professional and efficient. They were very gracious when we asked them to move something.
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Local moving
Response from the owner · 2 months ago
We appreciate you taking the time to leave a review, Michelle!
It's great to hear the crew was professional, efficient, and easy to work with throughout the move. Being flexible when things need to be adjusted can make a big difference, so we're glad they were happy to help.
Thanks again for choosing Eco Movers!
Frank Jr. LozanoLocal Guide · 55 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
My move plan changed a couple times and Eco accommodated the changes very well. They keep in contact with you leading up to your move so if questions. Movers very courteous and efficient.
Price assessment: Reasonable price
Price: $1–500
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for the fantastic review, Frank!
We know that plans can shift leading up to a big move, so we are thrilled to hear how much you appreciated our flexibility and communication! Keeping in close contact so you always feel supported and informed is a huge priority for us.
We are also so proud to hear that your moving crew was polite, courteous, and efficient on the big day.
Thank you for choosing Eco Movers!
Alex Casper6 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Pablo’s Crew was amazing!! They got everything loaded and unloaded quickly and efficiently. Highly recommend them! Couldn’t have made this move without such great movers to get us from point A to point B. They put everything where we needed and left with a smile. 10/10!
Response from the owner · 3 months ago
Thank you so much for the fantastic 10/10 review, Alex!
We are absolutely thrilled to hear that Pablo’s Crew provided such an amazing moving experience for you! Getting you loaded, unloaded, and settled from point A to point B quickly, efficiently, and with a smile is exactly what we aim for on every move. Hearing that they placed everything right where you needed it and earned your highest recommendation means the world to us.
Thank you for choosing Eco Movers, and enjoy your new home!
Andrew RoseLocal Guide · 12 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
3rd Edit: The WA Utilities and Transportation Commission found that EcoMovers violated the law here. It's not feasible for me to pursue legal action from halfway across the country, so congrats EcoMovers! You get away with it.
Do not do business with them.
2nd Edit: You can tell the company is lying in their recent response. The photos are from their warehouse, placed there by their movers. Their warehouse staff acknowledged the damage that same day. In their emails with me they specifically say:
"We deeply apologize for the damages that occurred, and that the items were not stored correctly during its [sic] time in our facility."
EDIT: Unfortunately I have to downgrade my 5-star review to a 1-star. I would in fact leave 0 stars if possible.
Ecomovers was grossly negligent with the items that they packed. I mostly packed things myself, but left some oddball items for them to pack. They're professional movers, right? They know how to pack things safely. They said they could crate them up safely and securely. Easy peasy no problem.
Ha. They wrapped a neon lamp in a heavy blanket and called it a day. Completely shattered.
A piece of native Alaskan art had very specific instructions: crate lying flat. They tossed it on-end in an open lamp box. Cracked, bent, and twisted.
Box after box with "This end up" clearly and boldly marked totally disregarded and shoved in any which way.
They were informed the same day. I filled out all the forms they sent me. They offered zero help finding the relevant professionals to repair the items they damaged.
Unsurprisingly, it is difficult to find people qualified in restoring native artwork. It took a long time to find anyone at all. They used this as an excuse to deny any liability.
I am incredibly disappointed. It takes some real balls to go "Yeah, we damaged your stuff. So what?"
Original: Showed up on time and did a great job even while I was still packing a few things. Quick, clean, and efficient.
Response from the owner · a year ago
We’re sorry to hear about your frustration. Our goal is always to provide a smooth and professional moving experience, and we regret that this situation did not meet your expectations.
Your claim was originally submitted in November 2023, and after reviewing the details, we offered a repair service or a refund as a goodwill gesture—even though there was no clear evidence that the damages occurred while in our care. Unfortunately, we did not receive any updates or responses from you for over a year, which is why we were unable to continue the process when you reached out again this month.
