Moving and storage service · Redmond, WA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 74%
4.9★★★★★340 Google reviews · 24 photos
96%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
$1.5ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Eco Movers for efficient packing, careful handling of items, and professional crew conduct during local and cross-state relocations. Recurring themes include punctuality, clear communication, and staying within budget estimates. However, a small number of low-star reviews cite issues with arriving late within scheduled windows, unexpected price increases, and isolated incidents of crew misconduct. The company maintains a high rating with active owner responses.
Google rating: 4.9 out of 5 from 340 reviews (96% five-star).
Reviews on this page: 340 Google reviews (290 with written comments, 80 with photos).
Owner responses: the business replied to 89% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eco Movers Moving & Storage Lynnwood: 92/100 on this factor. Category median: 92.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eco Movers Moving & Storage Lynnwood: 92/100 on this factor. Category median: 88.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eco Movers Moving & Storage Lynnwood: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eco Movers Moving & Storage Lynnwood: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eco Movers Moving & Storage Lynnwood: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
340 Google reviews we collected
4.9of 5
5 stars32696%
4 stars72%
3 stars10%
2 stars21%
1 star41%
Praise vs complaints
Phrases our text analysis found in 290 written reviews
97%praise
Praise51397%
Complaints153%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2740%
Reasonable3552%
Overpriced00%
Not sure57%
$1.5k+87% vs typical furniture delivery
Middle half of what 55 customers paid ($858–$2.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15028%
Speed & response14227%
Would recommend8817%
Quality & results8616%
Communication275%
Price & value214%
Honesty & trust143%
What customers talk about
We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They listened carefully to my instructions, handled my belongings with great care, and were incredibly kind and professional throughout the entire move.”
“I’m posting this because it’s completely disgusting and disrespectful behavior, so prospective customers or anyone browsing who this company hires, th…”
“Prompt, efficient, treated our valuables with care.”
“I highly recommend using their packing services as well.”
“To future clients of Eco movers, stay away from this company, they do not care about you or your items.”
“This team exceeded my expectations and I would recommend Eco Movers to anyone in a heartbeat.”
“They moved quickly and efficiently, nothing was damaged :)”
“From quoting to contract, scheduling and communication throughout the process.”
“EDIT: Eco Movers reached out promptly via email to offer a fair discount.”
“However, they charged me 40 minutes of travel time in both directions, thereby overcharging me $145.”
“…e going to choose a moving company and I’m so happy that we did — and honestly, I don’t think we can go back to moving on our own anymore after how gr…”
“…he inventory their use of our materials that they charged us for, the shady billing practice and violating the contract, if they do not refund our ins…”
People customers mention
Tony13 reviews
Trandel13 reviews
Pablo10 reviews
Marcus9 reviews
Cesar8 reviews
Costel7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eco Movers Moving & Storage Lynnwood for 7 kinds of job. Pick one to see what they paid and said.
Andrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with Eco-Movers. Everyone on the team was super helpful. Both packing and moving were incredibly efficient and came in under budget. Just how we like it!
Aidanator3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They were excellent! They listened carefully to my instructions, handled my belongings with great care, and were incredibly kind and professional throughout the entire move. They made what could have been a stressful day feel easy, and I truly appreciated their attention to detail and positive attitude. I would highly recommend them.
Paid $1,500–2,000Not sureLocal moving
Sara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Silverio managed my move extremely well — on time and cross-state delivery within 5 days!
Josh1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The moving team led by Pablo was very efficient and followed directions perfectly. This is the second time I’ve used Eco Movers and I will use them again in the future.
Paid $600–800Reasonable priceLocal moving
Erin7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wonderful Experience!! Cha, Catalino & Jesse were professional, fast and great to work with. Would highly recommend!!
Paid $800–1,000Great priceLocal moving
AnthonyGee4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Marcus and Tony were super professional and quick with the work! Not only that but personable as well would highly recommend!
Netzer, Cruz, Catalino were great movers! Prompt, efficient, treated our valuables with care. Highly recommend!!
Response from the owner · 3 weeks ago
Thank you so much for the great review, Teresa! We are thrilled to hear that Netzer, Cruz, and Catalino were prompt, efficient, and took such good care of your valuables. We truly appreciate your recommendation and for choosing Eco Movers!
Steve EstabrookLocal Guide · 37 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Great attitude from the crew despite all the stairs they had to climb... Also thank you Jonathan for being such a great Move coordinator... The reason why only 4 stars is because one box was brought into our living room and left upside down which caused a the hydrogen peroxide bottle to leak all over the interior of the box and it seeped through the cardboard... And our glass coffee table top got chipped somewhere along the move like they ran into a corner or something hard with the edge of the glass... But all in all even the claims department is doing their due diligence... I understand things can break or spill during the course of the move... So I'm not upset about that... It happens..... The extra bonus was that since we had 50 to 60% of our stuff packed prior to their arrival they got the job done in less than 5 hours and we were quoted for 8... As a result our quote was nearly halved at final payout ... I will do business with them again... They are very professional
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 4 weeks ago
Thank you so much for taking the time to share such a thoughtful and detailed review, Steve!
We’re thrilled to hear that the crew maintained such a great attitude despite all those stairs and that Jonathan provided excellent support as your Move Coordinator. We’re also glad the team was able to complete your move efficiently and that having much of your belongings packed ahead of time helped keep your final cost significantly below the original estimate.
We’re sorry to hear about the hydrogen peroxide spill and the chip to your glass coffee table. While we understand that accidents can happen during a move, we know how frustrating it can be when something is damaged or handled improperly. We truly appreciate your understanding and are glad to hear our Claims Department has been responsive and is working diligently to make things right.
Thank you again for your understanding, kind words, and continued trust in Eco Movers. We’re grateful to hear you’ll do business with us again, and we look forward to helping you with your next move! 😊
Ming Yu7 reviewsiTotal number of Google reviews Ming has written across all businesses on Google Maps, not just this one.
Services: Interstate moving, Local moving, Moving-related packing, Moving-related storage
Response from the owner · a month ago
We appreciate the kind words, Ming!
It’s great to hear our team provided fast and efficient service while making your experience a positive one. We’ll be sure to share your feedback with the crew.
Thanks for choosing Eco Movers!
Andrew Withnell2 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
We had a great experience with Eco-Movers. Everyone on the team was super helpful. Both packing and moving were incredibly efficient and came in under budget. Just how we like it!
Price assessment: Great price
Price: $3,000–3,500
Services: Local moving, Moving-related packing
Response from the owner · a month ago
Thank you so much for the wonderful review, Andrew! 😊
We’re absolutely thrilled to hear that you had such a great experience with Eco Movers! It means a lot to know that our entire team was helpful and that both the packing and moving process were efficient and stress-free.
We’re especially happy to hear that everything came in under budget — just how we like it too! 😉 Our goal is always to provide excellent service while making the moving process as smooth and affordable as possible.
Thank you for trusting Eco Movers with your move and for taking the time to share your kind feedback. We truly appreciate your support! 🙌
Nicholas Madeira3 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Thank you so much for the fantastic 10/10 review, Nicholas!
We are absolutely thrilled to hear that you had such a great experience with us! Earning a perfect score and your highest recommendation means the world to our entire team. Delivering a smooth, stress-free move is always our top goal, and we are so glad we hit the mark for you.
Thank you for choosing Eco Movers!
Tricia Swanson3 reviewsiTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
Marcus, Tony, Costel, and Tony G. were extremely professional and courteous. They helped move my father’s estate items150 miles in-state. Each of them worked hard and efficiently. I highly recommend using their packing services as well. It makes a daunting task go so much more smoothly. This team exceeded my expectations and I would recommend Eco Movers to anyone in a heartbeat.
Thank you for sharing such a thoughtful review, Tricia!
Moving estate items is an important responsibility, and we're grateful that Marcus, Tony, Costel, and Tony G. were able to make the process feel smoother and more manageable. We'll be sure to share your kind words with the team—they'll appreciate knowing their professionalism and hard work made a difference.
Thank you again for the recommendation and for trusting Eco Movers with such a meaningful move!
Aidanator 5953 reviewsiTotal number of Google reviews Aidanator has written across all businesses on Google Maps, not just this one.
They were excellent! They listened carefully to my instructions, handled my belongings with great care, and were incredibly kind and professional throughout the entire move. They made what could have been a stressful day feel easy, and I truly appreciated their attention to detail and positive attitude. I would highly recommend them.
Price assessment: Not sure
Price: $1,500–2,000
Services: Local moving
Response from the owner · 3 months ago
Thank you for choosing Eco Movers and for sharing your wonderful feedback, Aidanator! We are so happy to hear that our team listened carefully to your instructions, handled your belongings with such great care, and provided kind, professional service throughout your move. It means a lot to know we helped make your moving day feel easy and stress-free. We truly appreciate your recommendation and hope to assist you again in the future!
Sara Kapoor1 reviewiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Silverio managed my move extremely well — on time and cross-state delivery within 5 days!
Price assessment: Reasonable price
Price: $2,500–3,000
Services: Interstate moving, Long-distance moving
Response from the owner · 3 months ago
Thank you so much for the wonderful review, Sara!
We are absolutely thrilled to hear that Silverio managed your move so exceptionally well! A cross-state relocation can be a lot to coordinate, so getting everything delivered safely and right on time within just 5 days is exactly the efficient, stress-free experience we strive to provide.
We would really appreciate a quick SMS from you so we can look up your service details, as we aren't able to find a move under this name in our system. We want to ensure Silverio gets the official recognition he deserves for an incredible job!
Nicholette Daniel9 reviewsiTotal number of Google reviews Nicholette has written across all businesses on Google Maps, not just this one.
This is my third time using Eco Movers, and as usual, they made my move so much easier! Emmanuel and Luis were on top of it, and even fixed my bed frame that had been broken in a previous move (by a different company)— nobody has been able to fix it until now, and it was completely unexpected.
I can’t recommend Eco Movers enough, and will continue to use them if I have to move.
Response from the owner · 3 months ago
Thank you so much for choosing Eco Movers again and for sharing your experience, Nicholette! We are honored to have earned your trust for your third move with us. We're thrilled to hear that Emmanuel and Luis made your move easier and went above and beyond by fixing your bed frame. Your kind words and continued support mean so much to us, and we truly appreciate your recommendation. We look forward to helping you with any future moving needs!
Thom Esme1 reviewiTotal number of Google reviews Thom has written across all businesses on Google Maps, not just this one.
