Analyzing 6,839,3896.8M ReviewsFor 19,37919.4K Experts
Customers frequently highlight the professionalism, punctuality, and thoroughness of technicians, who often explain processes and chemicals during visits. Positive feedback also notes responsive communication and efficient handling of exterior and interior pest issues. However, recurring criticisms involve billing practices after cancellation, perceived ineffectiveness of long-term treatments, and instances where sales representatives ignored no-soliciting signs.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,685 Google reviews we collected
Phrases our text analysis found in 1,234 written reviews
Price verdicts customers left with their Google review
Middle half of what 351 customers paid ($131–$188) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,234 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Was quick, professional and explained the process of today’s visit.”
“Extremely unprofessional company and honestly the service did not work at all.”
“He was detail oriented and did a very complete job.”
“Ugh, a terrible business to desl with.”
“He walked me through the process and explained what will happen and how the problem will be resolved.”
“Very friendly, explained what he was doing and completed the work quickly and efficiently.”
“I’m very happy with the results and would definitely recommend him to anyone looking for reliable and professional service.”
“All the things you want in someone you trust with your home.”
“…rely had to stop coming out to my house for treatments was borderline shady business practices.…”
“Sheila provided Great service at a reasonable price.”
“Very expensive for mediocre service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired EcoShield Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
Very friendly, explained what he was doing and completed the work quickly and efficiently.
Leshawn brown arrived at my home on time today. He explained what he was doing and addressed my concerns about my specific plants. He was very thorough and treated my home with care!
Really nice guy and gave me great tips on pest control. Always does a great job. Thank you!
This was our first service. We are so happy, and both Eric and Blake are wonderful and so friendly
Harrell was super, thorough, and personable. He went above and beyond taking care of things as directed by the service of ants, bugs, wasps, etc. Thanks and regards. You should give Harrell a recognition reward.
Harrell is a professional. He was extremely courteous, explaining all he was doing and why. I would recommend him to my friends and neighbors. Great job Harrell, keep up the good work.
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 284 | $73–$168 |
| Ant extermination | 225 | $91–$282 |
| Hornet & wasp extermination | 201 | $106–$282 |
| Rodent extermination | 135 | $103–$371 |
| Flea & mite extermination | 89 | $131–$323 |
| Bug & insect extermination | 53 | $66–$146 |
| Home inspection | 39 | $71–$186 |
| General pest inspection | 34 | $63–$136 |
4.9 ★★★★★ 1,684 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Leshawn Brown did an exceptional job. Went above and beyond to ensure all of our issues were addressed! 10/10 will recommend.
He was courteous and diligent with our needs.
Thank you all looks good.
Knowledgeable Pest Technicians.
Eric was very prompt and courteous. He was detail oriented and did a very complete job. Very satisfied.
Was quick, professional and explained the process of today’s visit.
⭐⭐⭐⭐⭐ LeShawn Brown did a great job! He was friendly, professional, and knowledgeable . I really appreciate his great customer service.
Leshawn brown was extremely helpful and professional. He walked me through the process and explained what will happen and how the problem will be resolved. I definitely recommend ecoshield services.
Leshawn Brown was awesome! Very thorough and paid close attention to the job. Thank you!!!
Leshawn Brown did a great job. He was very professional, knowledgeable and thorough. He explained everything that he was doing today and the chemicals he was going to use, which I greatly appreciate. Thanks again Leshawn!!
Analyzing 6,839,3896.8M ReviewsFor 19,37919.4K Experts
