iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★726 Google reviews · 106 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
$415typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctuality, clear communication, and fair pricing across services like EV charger installation, AC repairs, and panel upgrades. Recurring themes include professional conduct, detailed explanations of work, and the owner's direct involvement in jobs. However, some low-star reviews cite high diagnostic fees for non-electrical issues, missed callbacks, and instances of rude phone interactions or unmet scheduling expectations.
Google rating: 4.9 out of 5 from 726 reviews (97% five-star).
Reviews on this page: 726 Google reviews (507 with written comments, 11 with photos).
Owner responses: the business replied to 57% of reviews.
Most recent review: October 22, 2026.
Service: Electrician serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Electrician On CallElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Electrician On Call: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Electrician On Call: 93/100 on this factor. Category median: 93.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Electrician On Call: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Electrician On Call: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Electrician On Call: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Electrician On Call: 62/100 on this factor. Category median: 88.B
62
Bar = this company · dark tick = category median.
Star ratings
726 Google reviews we collected
4.9of 5
5 stars70597%
4 stars91%
3 stars30%
2 stars30%
1 star61%
Praise vs complaints
Phrases our text analysis found in 507 written reviews
98%praise
Praise1,16798%
Complaints192%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1454%
Reasonable1246%
Overpriced00%
Not sure00%
$415-13% vs typical electricians
Middle half of what 22 customers paid ($228–$738) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude27823%
Speed & response24320%
Quality & results19617%
Price & value14812%
Would recommend13712%
Communication1039%
Honesty & trust817%
What customers talk about
We read 507 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly and helpful with quality and fair prices, what more can you ask for.”
“Very rude and would not listen to the problem explained to him.”
“Once again, electrician on call stepped up in pinch and got my AC running in no time.”
“David has a great operation from scheduling to follow through, and does great work”
“Overall terrible experience and do not let this man into your home.”
“They made it very easy to get scheduled even on fairly short notice, and were fair and very up front about their pricing.”
“The work seems fine, if a bit pricey for a wall switch replacement, but the employees left both the door and garage door wide open while working in a…”
“I highly recommend him to anyone looking for quality work and someone they can truly trust.”
“Cannot recommend enough.”
“…n hour (I thought it would take 3-4 hours (and cost a lot more)) and kept me in the loop about what they were doing and how they were doing it.…”
“That shows a lot of integrity and I will be using him for my future electrical needs.”
People customers mention
Dave42 reviews
David38 reviews
Electricians16 reviews
Tony11 reviews
Ally10 reviews
Carlos6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Electrician On Call for 8 kinds of job. Pick one to see what they paid and said.
D.Local Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service. Hung an 80 inch fan from a 15 ft vaulted ceiling and replaced the wall control in a little over an hour.
Paid $1–500Reasonable priceFan installation
ScottLocal Guide · 132 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Called around to three electricians, and these guys were by far the most professional, and the least expensive. From the phomne operator to the team who came and inslaled an outlet for us, it was all top-notch. WIll definitely be using them for our next electrical need.
AndrewLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a fantastic experience with this company. Called them out for an AC tuneup and they were able to diagnose the problem in minutes without even looking at my AC and didn’t even charge me for the visit. Cannot recommend enough.
Paid $1–500Great priceHVAC system maintenance
JeffLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great, professional service from the point of taking my order request through the execution of the entire job. I had 3 ceiling fans hung and 3 large TVs mounted, and the work is super clean and nice. David was a good communicator and gave my dog lots of pets :)
Paid $1,000–1,500Reasonable priceInstallation
Jonah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dave was awesome, huge help and great about explaining in detail what was going on! They made it very easy to get scheduled even on fairly short notice, and were fair and very up front about their pricing. 10/10 would recommend!
Arun9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
David was incredible. Got to my place quickly and took care of the problem in no time. Prices were reasonable for after hours work too. Highly recommend!
Had the best experience with David and the team doing some upgrades to my house including 50amp inlet and EV outlet in the garage. Everything but getting quote, information and service was amazing. Friendly and helpful with quality and fair prices, what more can you ask for. Will call them again for sure!
Price assessment: Great price
Services: Electrical wiring installation, Installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electric car charger installation
Response time: 0–1 hr
Wilmot Bonnet9 reviewsiTotal number of Google reviews Wilmot has written across all businesses on Google Maps, not just this one.
Once again, electrician on call stepped up in pinch and got my AC running in no time. AC stopped blowing cold air in the middle of the afternoon recently. Called electrician on call, and Dave, the owner, came out a few hours later. He found the problem, ran the diagnostics and confirmed the easy fix. I have referred them to many friends over the years and will continue to do so, as they never disappoint. My friends have thanked me for saving them potentially thousands of dollars from what other HVAC companies were going to charge. A few years ago, a commonly used big box company recommended I buy a new system due to the age of my unit, despite the fact that my unit was running fine. I called electrician on call for a second opinion. Dave came out, assessed my unit, and said “absolutely not, your unit is running fine. When the time comes, call me and I’ll take care of it.” That was over 2 years ago, and my “old” unit continues to run fine, except for this most recent issue, which only needed a new wire. I recommend them 100%, hands down.
Michael Cohen10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Called around to three electricians, and these guys were by far the most professional, and the least expensive. From the phomne operator to the team who came and inslaled an outlet for us, it was all top-notch. WIll definitely be using them for our next electrical need.
Price assessment: Reasonable price
Price: $1–500
Services: Electrical outlet & switch relocation
Andrew CarneLocal Guide · 22 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Had a fantastic experience with this company. Called them out for an AC tuneup and they were able to diagnose the problem in minutes without even looking at my AC and didn’t even charge me for the visit. Cannot recommend enough.
Price assessment: Great price
Price: $1–500
Services: HVAC system maintenance
Response time: 0–1 hr
Olivier DLocal Guide · 13 reviewsiTotal number of Google reviews Olivier has written across all businesses on Google Maps, not just this one.
David and his team did an amazing job as always! We needed to replace a transformer outside and they made it quick and easy! Always Professional and Customer friendly! Thank you so much as always!
Jim May7 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Electrician on Call is one of the most professional service companies I have ever worked with. Found them on Yelp. It's a true blessing to find companies like this because now I don't have to ask around about electricians. I'll be the one giving the recommendation. The dispatcher probably spent an hour on the phone with me when I first made the call. We went over everything I needed done to make sure it was done right. She constantly texted me with status updates both before the appointment and especially the day of. The two electricians were incredibly friendly and very knowledgeable about everything. They wrapped up the job in a little over an hour (I thought it would take 3-4 hours (and cost a lot more)) and kept me in the loop about what they were doing and how they were doing it. I recommend them as highly as I can.
Update: The above review was from late May.
Dave with Electrician on Call came by on 9/2 to look at my air conditioning unit because the air blowing out was not cool enough. I had originally booked the service call online and their schedule was full so I had an appointment next week. Within 30 minutes Irum, the owner of ECoC called me and moved my appointment up to the next morning. She said we don't mess around when our customers are having cooling issues during the TX summers. Dave showed up right on time and went to work. His diagnosis was we were low on coolant for that unit. The cool part was he didn't just go ahead and do the work, he brought me outside and showed me on his equipment exactly what the numbers were and what drove his decision and got my OK to proceed. Then he volunteered to look at the unit in my attic. He replaced an air filter for me while he was up there. Irum and Dave are THE BEST and I can't recommend Electrician on Call enough. They are amazing.
