iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★28 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Elegance Pet Grooming five stars based on twenty-eight reviews, with the owner responding to eighty-two percent of them. Customers describe full-service grooming for dogs and cats, noting friendly staff, clean facilities, and affordable pricing. Recurring themes include professional communication, punctuality, and compassionate care that leaves pets looking clean and happy. No low-star reviews were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (27 with written comments, 2 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 10, 2026.
Service: Mobile Dog Groomer serving Laredo, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Elegance Pet GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegance Pet Grooming: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegance Pet Grooming: 94/100 on this factor. Category median: 84.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegance Pet Grooming: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegance Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
–
Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars28100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
100%praise
Praise38100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1482%
Reasonable212%
Overpriced00%
Not sure16%
Topic share
How often each topic comes up in the written reviews
5topics
Would recommend1232%
Staff & attitude1129%
Quality & results1026%
Price & value411%
Speed & response13%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My pet 🐶 looked amazing and the staff was friendly highly recommend!”
“The facilities are kept spotless, and the team stands out for their professionalism and attentive care of the pets.”
“They do such a great job taking care of my dog and always make sure they are comfortable and well cared for.”
“Excellent treatment of my pet by the staff and a good price”
“The grooming quality exceeded my expectations, and the service was completed quickly without sacrificing attention to detail.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elegance Pet Grooming for 2 kinds of job. Pick one to see what they paid and said.
TTori12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Highly recommend great friendly service. Very compassionate treatment towards my pets a doberman, and a golden retriever .
RRoxanaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent full-service grooming (cut and bath)—10 out of 10. From the moment you walk in, the staff provides warm and welcoming service. The facilities are kept spotless, and the team stands out for their professionalism and attentive care of the pets. 100% recommended.
Great priceDog full service grooming
JJeffreyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Took my cat in for a grooming since he is a long haired maine coone mix and a pretty big cat. Thankfully they were able to get him groomed nice and actually shaved the areas that were causing problems which hadn't been done at other groomers before. Will definitely be bringing him back here regularly and recommend…
EEunice2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I highly recommend this place!They do such a great job taking care of my dog and always make sure they are comfortable and well cared for. My dogs always come back looking clean, happy, and fresh!. Great service!
KKasandra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
10/10!!! Great service, as soon as you walk in they greet you so well, and my puppy loved it. She came out looking great and smelling so good. Prices are great, 100% recommend. Thank you elegance pet grooming 🩷
Great priceDog full service grooming
AAmanda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The staff was very friendly and welcoming, the place was highly professional, and the service was excellent.
Highly recommend great friendly service. Very compassionate treatment towards my pets a doberman, and a golden retriever .
Response from the owner · 3 weeks ago
Thank you so much, Tori, for your kind words and for recommending Elegance Pet Grooming! ❤️🐾 We truly appreciate your trust in us to care for your Doberman and Golden Retriever. We believe every pet deserves patience, compassion, and loving care. Thank you for supporting our small business. We look forward to seeing you and your furry friends again! 💜🐶
T
Tony TwoSocsLocal Guide · 28 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Excellent full-service grooming (cut and bath)—10 out of 10. From the moment you walk in, the staff provides warm and welcoming service. The facilities are kept spotless, and the team stands out for their professionalism and attentive care of the pets. 100% recommended.
Price assessment: Great price
Services: Dog full service grooming
J
Jeffrey AlexanderLocal Guide · 21 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Took my cat in for a grooming since he is a long haired maine coone mix and a pretty big cat. Thankfully they were able to get him groomed nice and actually shaved the areas that were causing problems which hadn't been done at other groomers before. Will definitely be bringing him back here regularly and recommend it to friends and family. Thanks again and Louis says thank you too!
Response from the owner · a month ago
Thank you so much, Jeffrey! We’re so happy Louis had a great grooming experience with us. It was a pleasure taking care of him, and we truly appreciate your kind words and recommendation. We look forward to seeing you both again! 🐾💜
A
Andrés Almazan2 reviewsiTotal number of Google reviews Andrés has written across all businesses on Google Maps, not just this one.
I highly recommend this place!They do such a great job taking care of my dog and always make sure they are comfortable and well cared for. My dogs always come back looking clean, happy, and fresh!. Great service!
Response from the owner · 2 months ago
Thank you so much, Eunice, for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and are so happy to know that your dogs always leave looking clean, happy, and fresh! 🐶❤️ Their comfort and well-being are always our top priority. We look forward to seeing you and your pups again soon! Thank you for trusting us with their care! 🐾✨
K
Kasandra De leon3 reviewsiTotal number of Google reviews Kasandra has written across all businesses on Google Maps, not just this one.
10/10!!! Great service, as soon as you walk in they greet you so well, and my puppy loved it. She came out looking great and smelling so good. Prices are great, 100% recommend. Thank you elegance pet grooming 🩷
Price assessment: Great price
Services: Dog full service grooming
Response from the owner · 3 months ago
Thank you so much for your amazing review! We’re thrilled that you and your puppy had such a great experience. It means a lot to us that you noticed our friendly service and care. We truly appreciate your recommendation and look forward to seeing you both again soon! 💜🐾
A
Amanda Ferdin1 reviewiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
The staff was very friendly and welcoming, the place was highly professional, and the service was excellent.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you, Amanda, for your kind words! We’re so happy you enjoyed your visit. Our team works hard to provide a welcoming and professional experience for every pet and owner. We appreciate your support and hope to see you again soon! 🐶✨
B
Brenda M Morales6 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Great service!! My pet 🐶 looked amazing and the staff was friendly highly recommend!
Price assessment: Not sure
Response from the owner · 3 months ago
Thank you so much, Brenda! We’re delighted that your pet looked amazing and that you had a great experience with our team. Your recommendation means the world to us. We can’t wait to welcome you back! 🐾💜
