Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Elemental Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Elemental Appliance Repair

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 235 Google reviews

📞 Call (843) 809-7538Request a call backWebsite ↗

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elemental Appliance Repair is better than 97% of refrigerator repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elemental Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elemental Appliance Repair is better than —% of refrigerator repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Elemental Appliance Repair for 7 kinds of job.

Elemental Appliance Repair for microwave repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$297

All 2 Google reviews tagged “Microwave repair”

dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kanstantsin is terrific! He is very professional and knowledgeable! He came out to fix our microwave/oven combo, and his prices were very reasonable. When a subsequent issue arose he returned and fixed it no charge! I will definately call Elemental in the future, and strongly endorse this company!

Paid $500+Reasonable priceMicrowave repair
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very impressed with the technician and company’s work ethic and knowledge. Very straightforward about the repair of my convection oven microwave combo unit. Appliance repair? This is the company to call.

Microwave repairOven repair

Price

$359+24% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21$196–$536
Oven repair8$221–$506
Dryer repair7$146–$334
Dishwasher repair4$153–$340
Washing machine repair4$132–$365
Stove, cooktop & oven repair3$275–$705
Microwave repair2$209–$297

Compare with

Hoyt's Appliance Repair logoHoyt's Appliance RepairExperts Score 99Summerville · 5.00★Parris Appliance logoParris ApplianceExperts Score 97Summerville · 4.98★Daniel Appliance Repair logoDaniel Appliance RepairExperts Score 93Summerville · 4.93★