Experts Reviews · Company report
Elemental Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Elemental Appliance Repair

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 235 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elemental Appliance Repair is better than 97% of refrigerator repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elemental Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elemental Appliance Repair is better than —% of refrigerator repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elemental Appliance Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Elemental Appliance Repair for 7 kinds of job.

Elemental Appliance Repair for refrigerator/freezer repair

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Refrigerator/freezer repair” · showing 20

James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kanstantsin put me on the schedule on short notice when my refrigerator stopped working. Despite a very long day, he still came by even though after normal business hours. He is very professional and knowledgeable and had excellent communication regarding his eta. I have worked with many others and he is by far the best!

Paid $400–450Reasonable priceRefrigerator/freezer repair
TimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sometimes not taking the first choice that appears on an internet search pays off and that was my recent experience with Elemental Appliance Repair (EAR). I placed my call to EAR and Kanstantsin answered the phone and said he would be over that evening to see what he could do. He diagnosed the problem quickly, gave…

Paid $500+Reasonable priceRefrigerator/freezer repair
vin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service. Highly recommend

Refrigerator/freezer repair
anitaLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Accommodating with appointments. Friendly efficient reasonable prices for Refrigerator repairs. Technician was thorough and honest!

Reasonable priceRefrigerator/freezer repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kanstantsin did an amazing job! Fast, friendly and the price was very reasonable. Will definitely use again in the future.

Paid $450–500Reasonable priceRefrigerator/freezer repair
FontaineLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys answered the phone immediately which goes really far these days. Made the appointment within three days. Travis came over and was here for about an hour dealing with our noisy refrigerator/freezer issue. It’s been quiet ever since and that was a week ago. It was loud and grinding for almost a year. He was…

Paid $100–150Great priceRefrigerator/freezer repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our icemaker was not working properly so I Contacted Elemental on a Sunday. I heard back that later that day, and an appointment was made for the next day. Kanstansin arrived on time to repair our ice maker. He quickly diagnosed the problem and ordered the parts. The parts came in sooner than anticipated and he…

Reasonable priceRefrigerator/freezer repair
Wayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were on time, polite And very professional I would definitely recommend them and us them again if needed

Paid $100–150Reasonable priceRefrigerator/freezer repair
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Arrived within the promised window and analyzed the problem with our refrigerator quickly. Gave us good advice regarding the problem and its resolution. We would recommend Elemental Appliance Repair for any appliance problems you have.

Paid $100–150Reasonable priceRefrigerator/freezer repair
Katya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Woke up to a warm fridge and melted ice cream - my nightmare! 😅 I called Elemental Appliance Repair, and they came the same day. Kanstantin was so kind, explained what happened, and replaced the part right on the spot. It’s rare to see that level of professionalism and care anymore. If you need refrigerator repair…

Refrigerator/freezer repairDryer repair
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leaving response for 84 year old mother who doesn’t work the internet and asked me to do it for her. :) Her freezer went out and we found this company fortunately. “ Kanstantsin is very professional and liked the way that he worked. He is very honest and did a great job.” Thanks for taking care of my Mom.

Reasonable priceRefrigerator/freezer repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kanstantsin was top notch service on this. Appointment was easy to make by text and also let me know when he was on the way. I so appreciated that he tried the least expensive repair first. It didn't work but how great that he tried even though he had to order more parts and schedule coming back. My Sub-Zero…

Paid $500+Reasonable priceRefrigerator/freezer repair
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Elemental Appliance late Friday afternoon and the owner, Kanstantsin, was at my house Saturday morning. He was very professional, pleasant and very thorough. Kanstantin also gave me helpful hints on all my other appliances. I highly recommend this company if you’re looking for honesty, integrity and knowledge. Thank you, Kanstantin!

Paid $100–150Great priceRefrigerator/freezer repair
Stuart9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! The technician was professional and quickly diagnosed my fridge. Fair pricing and clear communication. I highly recommend it!

Reasonable priceRefrigerator/freezer repair
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an issue with the water filter system on my year and a half old Whirlpool fridge. I was about 80% certain of what the issue was but could not fully diagnose it myself. I found Elemental through online research and was very impressed with the reviews so I gave it a shot. Kanstantsin picked up the phone right…

Refrigerator/freezer repair
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I could not be happier with the service from Elemental Appliances. The quick and accurate diagnosis of the trouble is a breath of fresh air. I have so much confidence in this service that I have urged friends and neighbors to call Elemental for appliance repairs and they have all been extremely happy and thanked me…

Paid $50–100Great priceRefrigerator/freezer repair
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent communication, friendly, and quality work. Very pleased to have a working refrigerator again.

Refrigerator/freezer repair
RyanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came out quickly to fix my fridge and knew immediately what the problem was and got the fridge working efficiently again. Will use again in the future

Reasonable priceRefrigerator/freezer repair
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My refrigerator was fixed quickly, would highly recommend 👍🏻👍🏻

Refrigerator/freezer repair
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kanstantsin was prompt in responding and fixed the problem with my refrigerator professionally.

Reasonable priceRefrigerator/freezer repair

Show more refrigerator/freezer repair reviews (1 more) →

Price

$359+24% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21$196–$536
Oven repair8$221–$506
Dryer repair7$146–$334
Dishwasher repair4$153–$340
Washing machine repair4$132–$365
Stove, cooktop & oven repair3$275–$705
Microwave repair2$209–$297

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