Pest control service · West Covina, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★49 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Elimitech Pest Control 5/5 based on 49 reviews, noting that the owner replied to 22% of them. Customers frequently cite punctuality, quick response times, and professional communication as key strengths. Services include rodent removal, spider control, and recurring garden treatments, with many praising the effectiveness of the solutions and pet-friendly products. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (22 with written comments).
Owner responses: the business replied to 22% of reviews.
Most recent review: July 23, 2026.
Service: Bed Bug Exterminator serving West Covina, California.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Elimitech Pest ControlBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elimitech Pest Control: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elimitech Pest Control: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elimitech Pest Control: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elimitech Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elimitech Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–
Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
5.0of 5
5 stars49100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
98%praise
Praise4698%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1532%
Speed & response1021%
Quality & results715%
Would recommend715%
Honesty & trust511%
Price & value24%
Communication12%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is super friendly, a very nice guy, and got the job done quickly.”
“I called into the company and I was serviced the very same day Francisco the tech that came out very polite and respectful and really knew his job.”
“I had two paper wasp nests that needed to be removed, and Francisco did an amazing job!”
“I highly recommend him to anyone looking for great service!”
“He is honest, extremely helpful, and made the whole process stress-free.”
“The prices are wonderful not over priced and the service was absolutely great.”
“Gentlemen explained how bad the problems was, what they were going to do and what was suppose to happen.”
People customers mention
Francisco5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elimitech Pest Control for 8 kinds of job. Pick one to see what they paid and said.
TTommyLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had two paper wasp nests that needed to be removed, and Francisco did an amazing job! He is super friendly, a very nice guy, and got the job done quickly. He is honest, extremely helpful, and made the whole process stress-free. I highly recommend him to anyone looking for great service!
IIsmaele4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Francisco has been helping our business and home for years. Highly recommend Elimitech.
Reasonable price
DDonnaLocal Guide · 105 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Francisco knows exactly what he's doing. I spent years with Orkin and they couldn't resolve my rodent issue, every morning I was sweeping up rodent droppings on my patio. Francisco came out within 2 days of me contacting him.
He did his rodent service, and literally the next morning, I seen no more droppings. I just…
AAlexander4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I rarely write reviews, but Francisco went above and beyond to help me better understand my rodent problem at my house. Even thought we chatted through the phone, he gave me many great tips and honest pricings.
VVal6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
I called in with a rodent issue pretty severe from my understanding basically ratatouille was running through my house in my yard. I called into the company and I was serviced the very same day Francisco the tech that came out very polite and respectful and really knew his job. Made an appointment with me and came…
+ Professionalism
JJoshuaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
After finding a mouse in a kitchen cabinet, I immediately went to Google to find a local exterminator. Within 2 hours of my initial phone call, a tech (Francisco) was at my front door and started the process to eliminate my rodent problem. I could not be more satisfied with the service and the price.
I had two paper wasp nests that needed to be removed, and Francisco did an amazing job! He is super friendly, a very nice guy, and got the job done quickly. He is honest, extremely helpful, and made the whole process stress-free. I highly recommend him to anyone looking for great service!
Response from the owner · 4 months ago
Thank you so much Tommy! I really appreciate you giving me the business and giving us a chance to serve you. Thank you!
I
Ismaele Perez4 reviewsiTotal number of Google reviews Ismaele has written across all businesses on Google Maps, not just this one.
Francisco knows exactly what he's doing. I spent years with Orkin and they couldn't resolve my rodent issue, every morning I was sweeping up rodent droppings on my patio. Francisco came out within 2 days of me contacting him.
He did his rodent service, and literally the next morning, I seen no more droppings. I just started my 2nd month with him. And literally, there are no rodent droppings. Francisco down to earth, he's just one of the guys and very honest. I highly recommend him for all your rodent issues.
Response from the owner · 7 months ago
Thank you so much for the wonderful review! I really appreciate your business and giving us a chance to serve you.
A
Alexander Hang4 reviewsiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
I rarely write reviews, but Francisco went above and beyond to help me better understand my rodent problem at my house. Even thought we chatted through the phone, he gave me many great tips and honest pricings.
Response from the owner · 2 years ago
Alexander, thank you so much for your kind words and your wonderful review!
V
VictorNora Fernandez6 reviewsiTotal number of Google reviews VictorNora has written across all businesses on Google Maps, not just this one.
I called in with a rodent issue pretty severe from my understanding basically ratatouille was running through my house in my yard. I called into the company and I was serviced the very same day Francisco the tech that came out very polite and respectful and really knew his job. Made an appointment with me and came on time. I would thousand percent over recommend this company to anybody that’s looking to have some rodents removed they use quality traps with quality material and within a weeks time I have noticed a big change. The prices are wonderful not over priced and the service was absolutely great. Thank you 🙏 Elimatech Pest Control!!!!for your service. You really made my life comfortable again…..
Customer- Valerie Ramos
Positive: Professionalism
J
Joshua AcostaLocal Guide · 17 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
After finding a mouse in a kitchen cabinet, I immediately went to Google to find a local exterminator. Within 2 hours of my initial phone call, a tech (Francisco) was at my front door and started the process to eliminate my rodent problem. I could not be more satisfied with the service and the price.
Response from the owner · 4 years ago
I really appreciate you giving us a chance to help you with your pest issue.
Thank you Joshua!
M
Mr.fortnite 262 reviewsiTotal number of Google reviews Mr.fortnite has written across all businesses on Google Maps, not just this one.
Consistent excellent service. Have used them multiple years for regular garden/yard treatments. This time included an indoor treatment. Like the last few times, easy to contact, very responsive and easy to setup an appointment. Continues to turn up on time and gets the job done. The spray used is friendly to my dogs and gets the job done. Will continue to use.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Bug & insect extermination, Cockroach extermination, Spider extermination, Service not listed
Response from the owner · 4 years ago
Hi David, thank you so very much for the nice review!
