Eliana is so detail oriented and gentle. It’s actually relaxing to get your eyebrows waxed by her and the results are beautiful. I recommend her to everyone!

Elisha Marie Skin & Body
Elisha Marie Skin & Body at a glance
Customers at Elisha Marie Skin & Body praise the clean, relaxing environment and knowledgeable staff who provide facials, spray tans, lash extensions, and microneedling. Reviewers frequently highlight the professional, gentle approach taken during appointments, noting that treatments often result in refreshed, glowing skin. While most experiences are positive, some criticism exists regarding customer service communication during high-cost facials and the longevity of lash extensions, with one client reporting significant shedding within days.
- Google rating: 4.9 out of 5 from 94 reviews (97% five-star).
- Reviews on this page: 94 Google reviews (80 with written comments, 7 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: September 29, 2026.
- Service: Facial Service serving Palo Alto, California.
Data from Google, last updated October 29, 2026.
Score profile vs other facial services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
- 5 stars9197%
- 4 stars11%
- 3 stars11%
- 2 stars11%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise99100%
- Complaints00%
Price
What customers reported paying
Middle half of what 11 customers paid ($78–$172) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3333%
- Would recommend2626%
- Quality & results2020%
- Communication99%
- Price & value44%
- Honesty & trust44%
- Speed & response33%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s professional, attentive, and really knows what she’s doing.”
“I always look forward to my appointments with her and highly recommend her!”
“I’ve had several facials with her, and she does such a great job every time.”
“…with an emphasis on massage (over products/masks) and the esthetician explained the different steps involved in the facial along with their benefits,…”
“My teeth were 3-4 shades whiter with just one treatment and the cost was extremely reasonable especially compared to whitening with a dentist.”
“Her wealth of knowledge about skincare is incredible, and I trust her completely with my skin health.”
“They take their time and color developed quickly and perfectly”
People customers mention
- Jennifer 4 reviews
- Groupon 4 reviews
- Facial 4 reviews
- Eliana 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elisha Marie Skin & Body for 3 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
I got a $200 + tip facial here and left feeling pretty annoyed. The woman who did the facial did a fine job, but her customer service left a lot to be desired. She listed off generic, unsolicited advice for avoiding breakouts such as “drink more water”, and did not take time to understand my situation (recently…
Eliana was so sweet and made me feel relaxed during my facial. She was very professional and caring. The facial was wonderful, and I enjoyed the neck massage as well. Looking forward to my next appointment.
My skin needs regular deep cleaning with microdermabrasion to prevent pore congestion and it's been a long search for a great provider - Elisha took the time to really evaluate my condition and come up with a plan for treating the stubborn acne on my chin. I was expecting a lot of pain with the extractions because…
So I booked on class app and somehow my appointment time got missed up but when I called Alissa was so polite and helpful and told me to come in anyways ! The place is so neat and they are very professional..got my eyelash extensions from Jennifer who was awesome ! Ladies don’t walk run to this place asap !
I am visiting from Socal and wanted a tan for the weekend! Vanessa spray tanned me and she customized the best color! I could not be happier and will definitely go back when I’m in town again!
Roxaana did the spray tan. She was very caring, and explain the process step by step since this was the first time I try spray tan. I love how it looks! I will definitely come back again!!! 5 stars
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Eyelash extensions | 7 | — |
| Eyebrow beautification | 2 | — |
| Tanning | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 94 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job! My skin looks radiant.
Very nice service. She made sure my spray tan was perfect.
Jennifer is amazing! I’ve had several facials with her, and she does such a great job every time. She’s professional, attentive, and really knows what she’s doing. My skin always feels refreshed and looks great afterward. I always look forward to my appointments with her and highly recommend her! ✨
Absolutely amazing experience! This was my first time here, and I will definitely be back. Eliana was AMAZING- so calming, knowledgable, and I felt so refreshed with the most glowing skin after.
Had the glow facial today with Eliana K and she was amazing! Place is super cute and clean, can’t wait to come back!
I had many spray tans done and this one is by far the best one I’ve had done in ages. They take their time and color developed quickly and perfectly
I highly recommend this clinic to anyone in need of a skin treatment. I recently did the Microneedling with Exsomes and Red Light Therapy treatment. I added Dermaplanning. During this time, I was also able to get a brow tint and lash perm/tint. This was all in one sitting! I was treated by Jennifer. She was most professional, skilled and knowledgeable. She also helped me plan a skin regimen and plan which I truly appreciated. You can tell her passion, care and consideration for clients. Upon booking, I had a phone consultation with Elisha and she was most patient to answer my questions. She also gave me an exact quote for the services which was helpful to know ahead of time. I’m so happy to be restarting my skincare journey at a clinic that truly cares for their client’s skin goals and well-being.
Great service thank you so much. Thinking to come regular
I had a facial appointment with Elaina P. She was kind and gentle with the facial.
Business details
- Address: 933 Emerson St, Palo Alto, CA 94301
- Phone: (650) 575-6943
- Website: elishamarieskinandbody.com
- Service area: Palo Alto, CA