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Le Mon Aesthetics

Medical spa · Palo Alto, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%70+10.7Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 59 facial servicesPosition by Experts Score among all companies we track in this category. · better than 40%
4.9 ★★★★★ 65 Google reviews · 23 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Oct 2026latest review

Le Mon Aesthetics at a glance

Google reviewers rate Le Mon Aesthetics 4.9 out of 5 based on 65 reviews, highlighting services like HydraFacials, laser treatments, and Botox. Customers frequently praise the professional staff, comfortable environment, and customized care that leaves skin feeling refreshed and hydrated. While most feedback is positive, some mid-range reviews note that certain steps like gua sha may be skipped and that excessive conversation during treatments can detract from the expected relaxation.

  • Google rating: 4.9 out of 5 from 65 reviews (97% five-star).
  • Reviews on this page: 65 Google reviews (61 with written comments, 8 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Facial Service serving Palo Alto, California.

Data from Google, last updated October 29, 2026.

Score profile vs other facial services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

Satisfaction91Reliability93Craft & service–Value70Momentum100Replies to reviews–Satisfaction: 91 (median 93)Reliability: 93 (median 90)Value: 70 (median 100)Momentum: 100 (median 100)
Le Mon AestheticsFacial Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Le Mon Aesthetics: 91/100 on this factor. Category median: 93.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Le Mon Aesthetics: 93/100 on this factor. Category median: 90.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Le Mon Aesthetics: 70/100 on this factor. Category median: 100.B
70
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Le Mon Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–

Bar = this company · dark tick = category median.

Star ratings

65 Google reviews we collected

  • 5 stars6397%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 61 written reviews

  • Praise10899%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price427%
  • Reasonable1067%
  • Overpriced17%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4138%
  • Would recommend2725%
  • Quality & results1716%
  • Communication109%
  • Speed & response66%
  • Honesty & trust55%
  • Price & value33%

What customers talk about

We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is knowledgeable, professional, thorough, and always makes sure I feel comfortable and confident with my results.”
  • “I highly recommend Le Mon Day Spa to anyone looking for beautiful, natural-looking results and truly personalized care!”
  • “She is super nice, patience, knowledgable, professional, and did wonderful job!”
  • “She explained every step of the process and made the treatment incredibly relaxing.”
  • “This has quickly become a non-negotiable part of my regular skin care routine.”
  • “From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for.”
  • “The Valmont facial with the massage is absolutely worth it!”

People customers mention

  • Nicole 19 reviews
  • Spa 13 reviews
  • Dillon 8 reviews
  • Hydrafacial 4 reviews
  • Helios 3 reviews
  • Fotona 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Le Mon Aesthetics for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

FloraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I did facial with Nicole. And it was so comfy. I am so stressed recently and the process make me so relaxing. I basically slept through. And the product she used the is 111skin line. After the facial, my face brighten up a lot.

Reasonable priceHydraFacial
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I just moved here and found out this nice place! Nicole is amazing, I already did couple facials with her. She is super nice, patience, knowledgable, professional, and did wonderful job! Would definitely recommend this place!

Great priceHydraFacial
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough wonderful things about Le Mon Day Spa! From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for. Nicole gives the most amazing HydraFacials, my skin always feels incredibly clean, hydrated, glowing, and refreshed afterward. Dillon is exceptional with all of my laser…

Great priceUltherapyHydraFacialLaser hair removal
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nicole is absolute magic! She takes such amazing care of my skin during treatments and gives thoughtful advice to maintain the results at home. Coming here regularly has been a total game-changer for keeping my skin hydrated and glowy.

Reasonable priceHydraFacial
Zhuo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got HydraFacial delux for a few times! I love this place very much. They are very professional, caring. They can adjust treatment services based on your skin conditions. I enjoy the facial service and massage very much. Highly recommended!!

Reasonable priceHydraFacial
Wenxi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been going to this spa a lot lately and the environment is really good! My skin has improved significantly after the treatment. Highly recommend!

Photos

Customer reviews

4.9 ★★★★★ 65 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Flora QuLocal Guide · 13 reviewsTotal number of Google reviews Flora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I did facial with Nicole. And it was so comfy. I am so stressed recently and the process make me so relaxing. I basically slept through. And the product she used the is 111skin line. After the facial, my face brighten up a lot.

  • Price assessment: Reasonable price
  • Services: HydraFacial
Alicia Yang2 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just moved here and found out this nice place! Nicole is amazing, I already did couple facials with her. She is super nice, patience, knowledgable, professional, and did wonderful job! Would definitely recommend this place!

  • Price assessment: Great price
  • Services: HydraFacial
David Zhang1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always do a great job!

Michelle Cipriani4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t say enough wonderful things about Le Mon Day Spa! From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for. Nicole gives the most amazing HydraFacials, my skin always feels incredibly clean, hydrated, glowing, and refreshed afterward. Dillon is exceptional with all of my laser and Botox treatments. He is knowledgeable, professional, thorough, and always makes sure I feel comfortable and confident with my results. The entire experience is consistently outstanding, and I completely trust their expertise. I highly recommend Le Mon Day Spa to anyone looking for beautiful, natural-looking results and truly personalized care!

  • Price assessment: Great price
  • Services: Ultherapy, HydraFacial, Laser hair removal, Chemical peels, BOTOX treatments
Michelle Au7 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole is absolute magic! She takes such amazing care of my skin during treatments and gives thoughtful advice to maintain the results at home. Coming here regularly has been a total game-changer for keeping my skin hydrated and glowy.

  • Price assessment: Reasonable price
  • Services: HydraFacial
Zhuo Chen2 reviewsTotal number of Google reviews Zhuo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got HydraFacial delux for a few times! I love this place very much. They are very professional, caring. They can adjust treatment services based on your skin conditions. I enjoy the facial service and massage very much. Highly recommended!!

  • Price assessment: Reasonable price
  • Services: HydraFacial
Wenxi Yu6 reviewsTotal number of Google reviews Wenxi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to this spa a lot lately and the environment is really good! My skin has improved significantly after the treatment. Highly recommend!

Ziya DikhanLocal Guide · 13 reviewsTotal number of Google reviews Ziya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole is simply the best! I’ve trusted her with my skin for years, and I honestly wouldn’t go anywhere else. From laser treatments and Hydrafacials to microneedling, every service at Le Mon is done with incredible care, expertise, and attention to detail. Nicole and her entire team are true professionals who make you feel comfortable and cared for from the moment you walk in. They stay up to date with the latest techniques, answer every question, and genuinely want the best results for their clients. I always leave feeling confident and refreshed. Nicole can also help you find the right skincare products for your unique skin needs. If you’re looking for personalized skincare and exceptional service, I can’t recommend Nicole and her team enough. They are absolutely the best!

  • Services: HydraFacial, Microneedling
Sophie F.2 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been coming to Le Mon for about two years and it has consistently provided me with soothing, restorative skin support. The staff is friendly and professional and I enjoy seeing them putting so much passion into the work they are doing.

  • Services: HydraFacial, Service not listed
酱X1 reviewTotal number of Google reviews 酱X has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole at Le Mon Spa is amazing! I've completed three Deluxe HydraFacial sessions with her so far, and the improvement in my active acne is undeniable. She is extremely knowledgeable, professional, and attentive. This has quickly become a non-negotiable part of my regular skin care routine. Highly recommended to everyone!

Le Mon Aesthetics on Google Maps →

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