iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%70+10.7Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 59 facial servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★65 Google reviews · 23 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Le Mon Aesthetics 4.9 out of 5 based on 65 reviews, highlighting services like HydraFacials, laser treatments, and Botox. Customers frequently praise the professional staff, comfortable environment, and customized care that leaves skin feeling refreshed and hydrated. While most feedback is positive, some mid-range reviews note that certain steps like gua sha may be skipped and that excessive conversation during treatments can detract from the expected relaxation.
Google rating: 4.9 out of 5 from 65 reviews (97% five-star).
Reviews on this page: 65 Google reviews (61 with written comments, 8 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 21, 2026.
Service: Facial Service serving Palo Alto, California.
Data from Google, last updated October 29, 2026.
Score profile vs other facial services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Le Mon AestheticsFacial Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Le Mon Aesthetics: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Le Mon Aesthetics: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Le Mon Aesthetics: 70/100 on this factor. Category median: 100.B
70
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Le Mon Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
4.9of 5
5 stars6397%
4 stars00%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
99%praise
Praise10899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price427%
Reasonable1067%
Overpriced17%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4138%
Would recommend2725%
Quality & results1716%
Communication109%
Speed & response66%
Honesty & trust55%
Price & value33%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is knowledgeable, professional, thorough, and always makes sure I feel comfortable and confident with my results.”
“I highly recommend Le Mon Day Spa to anyone looking for beautiful, natural-looking results and truly personalized care!”
“She is super nice, patience, knowledgable, professional, and did wonderful job!”
“She explained every step of the process and made the treatment incredibly relaxing.”
“This has quickly become a non-negotiable part of my regular skin care routine.”
“From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for.”
“The Valmont facial with the massage is absolutely worth it!”
People customers mention
Nicole19 reviews
Spa13 reviews
Dillon8 reviews
Hydrafacial4 reviews
Helios3 reviews
Fotona3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Le Mon Aesthetics for 6 kinds of job. Pick one to see what they paid and said.
FFloraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I did facial with Nicole. And it was so comfy. I am so stressed recently and the process make me so relaxing. I basically slept through. And the product she used the is 111skin line. After the facial, my face brighten up a lot.
Reasonable priceHydraFacial
AAlicia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I just moved here and found out this nice place!
Nicole is amazing, I already did couple facials with her. She is super nice, patience, knowledgable, professional, and did wonderful job! Would definitely recommend this place!
Great priceHydraFacial
MMichelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I can’t say enough wonderful things about Le Mon Day Spa! From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for. Nicole gives the most amazing HydraFacials, my skin always feels incredibly clean, hydrated, glowing, and refreshed afterward. Dillon is exceptional with all of my laser…
Great priceUltherapyHydraFacialLaser hair removal
MMichelle7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nicole is absolute magic! She takes such amazing care of my skin during treatments and gives thoughtful advice to maintain the results at home. Coming here regularly has been a total game-changer for keeping my skin hydrated and glowy.
Reasonable priceHydraFacial
ZZhuo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I got HydraFacial delux for a few times! I love this place very much. They are very professional, caring. They can adjust treatment services based on your skin conditions. I enjoy the facial service and massage very much. Highly recommended!!
Reasonable priceHydraFacial
WWenxi6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been going to this spa a lot lately and the environment is really good! My skin has improved significantly after the treatment. Highly recommend!
I did facial with Nicole. And it was so comfy. I am so stressed recently and the process make me so relaxing. I basically slept through. And the product she used the is 111skin line. After the facial, my face brighten up a lot.
Price assessment: Reasonable price
Services: HydraFacial
A
Alicia Yang2 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
I just moved here and found out this nice place!
Nicole is amazing, I already did couple facials with her. She is super nice, patience, knowledgable, professional, and did wonderful job! Would definitely recommend this place!
Price assessment: Great price
Services: HydraFacial
D
David Zhang1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I can’t say enough wonderful things about Le Mon Day Spa! From the moment I walk in, I always feel welcomed, comfortable, and genuinely cared for. Nicole gives the most amazing HydraFacials, my skin always feels incredibly clean, hydrated, glowing, and refreshed afterward. Dillon is exceptional with all of my laser and Botox treatments. He is knowledgeable, professional, thorough, and always makes sure I feel comfortable and confident with my results. The entire experience is consistently outstanding, and I completely trust their expertise. I highly recommend Le Mon Day Spa to anyone looking for beautiful, natural-looking results and truly personalized care!
Price assessment: Great price
Services: Ultherapy, HydraFacial, Laser hair removal, Chemical peels, BOTOX treatments
M
Michelle Au7 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Nicole is absolute magic! She takes such amazing care of my skin during treatments and gives thoughtful advice to maintain the results at home. Coming here regularly has been a total game-changer for keeping my skin hydrated and glowy.
Price assessment: Reasonable price
Services: HydraFacial
Z
Zhuo Chen2 reviewsiTotal number of Google reviews Zhuo has written across all businesses on Google Maps, not just this one.
I got HydraFacial delux for a few times! I love this place very much. They are very professional, caring. They can adjust treatment services based on your skin conditions. I enjoy the facial service and massage very much. Highly recommended!!
Price assessment: Reasonable price
Services: HydraFacial
W
Wenxi Yu6 reviewsiTotal number of Google reviews Wenxi has written across all businesses on Google Maps, not just this one.
I have been going to this spa a lot lately and the environment is really good! My skin has improved significantly after the treatment. Highly recommend!
Z
Ziya DikhanLocal Guide · 13 reviewsiTotal number of Google reviews Ziya has written across all businesses on Google Maps, not just this one.
Nicole is simply the best! I’ve trusted her with my skin for years, and I honestly wouldn’t go anywhere else. From laser treatments and Hydrafacials to microneedling, every service at Le Mon is done with incredible care, expertise, and attention to detail.
Nicole and her entire team are true professionals who make you feel comfortable and cared for from the moment you walk in. They stay up to date with the latest techniques, answer every question, and genuinely want the best results for their clients.
I always leave feeling confident and refreshed. Nicole can also help you find the right skincare products for your unique skin needs. If you’re looking for personalized skincare and exceptional service, I can’t recommend Nicole and her team enough. They are absolutely the best!
Services: HydraFacial, Microneedling
S
Sophie F.2 reviewsiTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
I have been coming to Le Mon for about two years and it has consistently provided me with soothing, restorative skin support. The staff is friendly and professional and I enjoy seeing them putting so much passion into the work they are doing.
Services: HydraFacial, Service not listed
酱
酱X1 reviewiTotal number of Google reviews 酱X has written across all businesses on Google Maps, not just this one.
Nicole at Le Mon Spa is amazing! I've completed three Deluxe HydraFacial sessions with her so far, and the improvement in my active acne is undeniable. She is extremely knowledgeable, professional, and attentive. This has quickly become a non-negotiable part of my regular skin care routine. Highly recommended to everyone!