Elite Pest Control & Wildlife Removal Inc logo

Elite Pest Control & Wildlife Removal Inc

Pest control service · Stonecrest, GA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#195 of 256 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 24%
4.8 ★★★★★ 96 Google reviews · 12 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$89typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Elite Pest Control & Wildlife Removal Inc at a glance

Google reviewers rate Elite Pest Control 4.8 out of 5 based on 96 reviews, noting that the owner responds to 91% of feedback. Customers frequently praise the company's punctuality, professional communication, and thorough approach to pest and wildlife services, often highlighting long-term satisfaction with routine maintenance and specific treatments. However, some lower-rated reviews criticize instances where technicians missed monitoring stations or failed to adhere to agreed-upon protocols during inspections.

  • Google rating: 4.8 out of 5 from 96 reviews (93% five-star).
  • Reviews on this page: 96 Google reviews (63 with written comments, 1 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Pest Control Service serving Stonecrest, Georgia.

Data from Google, last updated November 2, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction81Reliability80Craft & service99Value100Momentum100Replies to reviews100Satisfaction: 81 (median 93)Reliability: 80 (median 92)Craft & service: 99 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 97)
This companyPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Pest Control & Wildlife Removal Inc: 81/100 on this factor. Category median: 93.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Pest Control & Wildlife Removal Inc: 80/100 on this factor. Category median: 92.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Pest Control & Wildlife Removal Inc: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Pest Control & Wildlife Removal Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Pest Control & Wildlife Removal Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Pest Control & Wildlife Removal Inc: 100/100 on this factor. Category median: 97.A
100

Bar = this company · dark tick = category median.

Star ratings

96 Google reviews we collected

  • 5 stars8993%
  • 4 stars22%
  • 3 stars22%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 63 written reviews

  • Praise95100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price222%
  • Reasonable778%
  • Overpriced00%
  • Not sure00%
$89-25% vs typical pest control services

Middle half of what 3 customers paid ($75–$255) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3133%
  • Quality & results2223%
  • Speed & response1213%
  • Would recommend1112%
  • Honesty & trust99%
  • Price & value66%
  • Communication44%

What customers talk about

We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “David the technician was extremely pleasant and very helpful, he took extra care with servicing my house and the trouble areas.”
  • “Elite Pest Control consistently delivers top-notch service.”
  • “The technician was very professional and did the inspection quickly.”
  • “I highly recommend them for all your pest control prevention and needs.”
  • “Elite is a reliable and sufficient company, with a good reputation for all my concerns!”
  • “They are very professional, knowledgeable and affordable.”
  • “Brandon came out walked my property and explained the services gave me an estimate on the spot.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Elite Pest Control & Wildlife Removal Inc for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Leticia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

David the technician was extremely pleasant and very helpful, he took extra care with servicing my house and the trouble areas.

Paid $200+Reasonable priceHornet & wasp extermination
SamuelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

This is definitely a quality company that you will be pleased with. David serviced my home today, and was professional, skillful, and conscientious. Elite is a reliable and sufficient company, with a good reputation for all my concerns! Thanks again, David, and I even called your office wanting to let them know…

Paid $80–100Great price

Photos

Customer reviews

4.8 ★★★★★ 96 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Leticia Richards1 reviewTotal number of Google reviews Leticia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David the technician was extremely pleasant and very helpful, he took extra care with servicing my house and the trouble areas.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Hornet & wasp extermination
Samuel ColemanLocal Guide · 24 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is definitely a quality company that you will be pleased with. David serviced my home today, and was professional, skillful, and conscientious. Elite is a reliable and sufficient company, with a good reputation for all my concerns! Thanks again, David, and I even called your office wanting to let them know how they're being represented in the field. God bless!

  • Price assessment: Great price
  • Price: $80–100
  • Pest type: Ants, Cockroaches, Other
Response from the owner · 2 years ago

Thank you so much for the kind words!

walter HolstonLocal Guide · 13 reviewsTotal number of Google reviews walter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I first met Elite Pest Control about 2 years ago selling Barbecue on Saturday. The team was so kind and nice… I knew once I needed pest control and wildlife removal, they would be my first call. I am so pleased with their professionalism, support and promptness to a call or a needed visit. I have been extremely pleased and satisfied with Elite Pest Control. I highly recommend them for all your pest control prevention and needs. Thank you for all you do Elite Pest Control. My service provider is Justin and he is a 5⭐️ kind of guy.

Brad BullockLocal Guide · 16 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company!! 10 plus stars!!

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination, Rodent extermination, Termite inspection, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, General wildlife removal, Ant extermination
Response from the owner · 2 years ago

Thank you! We appreciate your business.

Marsha Tolbert6 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandon is great! He came out within the time allotment we were given, addressed our wildlife issue lickety-split, and that was that! So grateful.

Brian GreeneLocal Guide · 21 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've done business with Elite Pest Control for many years, and they continue to exceed my expectations, thank you!

  • Positive: Punctuality, Quality, Professionalism
  • Services: Termite inspection
Response from the owner · 2 years ago

Thank you

Marilyn Hinkle7 reviewsTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always Dalton does a great job and friendly. Give him a raise.

  • Price assessment: Great price
  • Price: $60–80
  • Positive: Punctuality
  • Services: Termite inspection, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 2 years ago

Thank you so much for the review

B W Jones13 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You were suppose to let us know to talk about the termite bait stations we removed, plus I don’t think you inspected them all. There are 16 stations, numbered from 0-15, and 3 have been removed. Please reschedule as some did not get checked as they were not opened!

Response from the owner · a year ago

Hello Mr. Jones. We currently have you on the schedule for a follow up next week as the technician put in for a return service due to his drill not working on your previous visit. I am sorry if you had tried to call to discuss any questions and were not able to get through as our phone system was completely down for a portion of last week. I will send you pre-service email to provide the date for you and you will receive a reminder phone call the day before we come out. If you have any further questions please call our office and we will be happy to assist you. Thank you for your business.

Joaquin Fernandez-Silva7 reviewsTotal number of Google reviews Joaquin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good reliable service,

  • Positive: Responsiveness
  • Services: Termite inspection
Response from the owner · 2 years ago

Thank you

Terrie Slaton2 reviewsTotal number of Google reviews Terrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an agreement that if you couldn’t find the monitors you would ask and not dig extra holes. The lid on one monitor wasn’t on correctly. At least 3 monitors looked untouched. One of the new ones you dug a hole for was only a few feet away from the actual monitor. You were looking in the wrong place. I’ve been a customer for 30 years and I expect better, especially when we’ve discussed these issues before.

Response from the owner · a year ago

Hello Miss Slayton. I am sorry for the confusion with the technician today. The note is definitely on the agreement and the technician has been addressed directly. I will be reaching out to you shortly to try and figure out a way to avoid this in the future as well as schedule a time for me to see about the monitors that looked untouched.

Elite Pest Control & Wildlife Removal Inc on Google Maps →

Business details