Personal trainer · Port St. Lucie, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Craft & service penalty99−0.1Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 94 personal trainersiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★90 Google reviews · 33 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate EliteX Personal Training five stars based on ninety reviews, with the owner replying to only two percent. Clients describe personal training sessions that include customized workout and nutrition plans, as well as high-energy Zumba classes featuring varied music and choreography. Recurring themes highlight the trainers' punctuality, daily communication, and ability to adapt exercises for beginners or those with injuries. No common criticisms appear in the provided excerpts, which consistently note professional guidance and supportive environments.
Google rating: 5.0 out of 5 from 90 reviews (100% five-star).
Reviews on this page: 90 Google reviews (86 with written comments, 4 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: February 1, 2022.
Service: Personal Trainer serving Port St. Lucie, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
EliteX Personal TrainingPersonal Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EliteX Personal Training: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EliteX Personal Training: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EliteX Personal Training: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–
Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
5.0of 5
5 stars90100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
99%praise
Praise10799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4138%
Would recommend3936%
Quality & results1312%
Communication55%
Speed & response44%
Price & value33%
Honesty & trust33%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jennifer has a nice variety of dance fitness moves that are easy to follow!”
“I would 100% recommend Stephen and EliteX for your fitness goals!”
“He did a fantastic job of setting us up with an individual program and put us back on track not exercising for more than one year.”
“I explained to Steve that I needed not only weight training, but a nutrition plan that would help me lose body fat, build muscle and keep me accountable.”
“Our work-out sessions always started on time and Steve gives you his undivided attention.”
“Not overpriced at and worth every penny.”
“As a trainer you have to deal with a lot of different people and you honestly have to love people in order to do this kind of work.”
People customers mention
Stephen22 reviews
Steve20 reviews
Waite6 reviews
Zumba3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Tammy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have been taking Jennifer’s Zumba class from the beginning and she is so much fun!!! I’ve watched her become so confident and her body has truly transformed! She motivates all of us to do our best and give it our all. She has the best music and somehow always to managed to play all of my favorites! You will LOVE…
Debra4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
You will have the pleasure of spending time with Jen in February! She has a GREAT Zumba vibe and class. I love her energy and commitment to us having fun. Jen has a great mix of songs that we are comfortable with and those that challenge. Bring your dancing shoes for her! I’m
+ Professionalism
June4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Jenn is an excellent Zumba instructor. She brings people in with her talent. Her enthusiasm, high-energy routine, and easy-to-follow steps make you want to exercise. She changes the music and choreography regularly, so you are never bored. Still, she is easy to follow for the inexperienced member. Jen makes her…
+ Professionalism
NedaLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Take Jennifer Escayg's Zumba class for a fun, energetic, high calorie burn! Jennifer has a nice variety of dance fitness moves that are easy to follow!
+ Quality
Lori7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Pauline Forshee ~ you ARE dynamic!!! I never thought that tailer making a meal plan especially for me to go along side my workouts would bring such MUCH MORE success🎉!!! Bring ON 2022🥊!!! You ARE a walking talking Britannica of nutrition!!! Your persistent consistency has truly been powerful these last few months~ thank you so very much!!!
Danielle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
EliteX has not only the best fitness instructors, trainers, and athletic community alike, but stands apart from the rest as they are a diverse group offering a number of modalities with tons of passion, friendly service, and health and safety awareness in mind always. I did a personal training package with Stephen…
I have been taking Jennifer’s Zumba class from the beginning and she is so much fun!!! I’ve watched her become so confident and her body has truly transformed! She motivates all of us to do our best and give it our all. She has the best music and somehow always to managed to play all of my favorites! You will LOVE this fun energy filled Zumba class!!!! You’ll forget that you’re working out because you’re having such a great time!♥️💪🎶💃🏼
Debra Faraguna4 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
You will have the pleasure of spending time with Jen in February! She has a GREAT Zumba vibe and class. I love her energy and commitment to us having fun. Jen has a great mix of songs that we are comfortable with and those that challenge. Bring your dancing shoes for her! I’m
Positive: Professionalism
June OBrien4 reviewsiTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Jenn is an excellent Zumba instructor. She brings people in with her talent. Her enthusiasm, high-energy routine, and easy-to-follow steps make you want to exercise. She changes the music and choreography regularly, so you are never bored. Still, she is easy to follow for the inexperienced member. Jen makes her classes fun. Since she first became an instructor, I have attended all her classes and I look forward to them. Whether you want to relieve stress or stay in good health, Zumba dancing is the solution. It does not feel like exercising, but a big party, especially with Jen. She starts my day with a smile.
Positive: Professionalism
Neda StoryLocal Guide · 25 reviewsiTotal number of Google reviews Neda has written across all businesses on Google Maps, not just this one.
Take Jennifer Escayg's Zumba class for a fun, energetic, high calorie burn! Jennifer has a nice variety of dance fitness moves that are easy to follow!
Positive: Quality
Lori LaVoy7 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Pauline Forshee ~ you ARE dynamic!!! I never thought that tailer making a meal plan especially for me to go along side my workouts would bring such MUCH MORE success🎉!!! Bring ON 2022🥊!!! You ARE a walking talking Britannica of nutrition!!! Your persistent consistency has truly been powerful these last few months~ thank you so very much!!!
Danielle D'Angelo9 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
EliteX has not only the best fitness instructors, trainers, and athletic community alike, but stands apart from the rest as they are a diverse group offering a number of modalities with tons of passion, friendly service, and health and safety awareness in mind always. I did a personal training package with Stephen Waite at my gym AnyTime Fitness and decided to rebook 2 times because my sessions were so good. I am so happy to be able to join his team as a Yoga Instructor now. This EliteX community ROCKS!
Positive: Communication, Quality, Professionalism
abby sicheri6 reviewsiTotal number of Google reviews abby has written across all businesses on Google Maps, not just this one.
Tim is very knowledgeable and is great with creating plans to help with your ultimate goals. He helps talk through challenges and come up with actionable solutions. I would absolutely recommend training with Tim!
Positive: Professionalism
Brad ALocal Guide · 13 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Stephen is such an amazing trainer! Time and time again he has shown me I am capable of pushing myself past my limits. He is very professional and caring. I would 100% recommend Stephen and EliteX for your fitness goals!
Cecily Lerner1 reviewiTotal number of Google reviews Cecily has written across all businesses on Google Maps, not just this one.
One month ago I started exercising with Bianca as my trainer.
Not having exercised for a long time I was apprehensive but when I met and got to know Bianca I knew that she was the perfect coach for me.
She is professional yet kind, patient and understanding.
Her encouragement has given me the confidence that I needed to start this program.
After one short month I am pleased with my progress and feel assured that with her continued training and encouragement I would continue getting good results and attain my goal."
