Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%91+13.8Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Elk Grove Swimming Pool Services

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 84 Google reviews

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Report card

Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elk Grove Swimming Pool Services is better than 96% of pool maintenance services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elk Grove Swimming Pool Services is better than 93% of pool maintenance services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elk Grove Swimming Pool Services is better than —% of pool maintenance services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elk Grove Swimming Pool Services is better than 91% of pool maintenance services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elk Grove Swimming Pool Services is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elk Grove Swimming Pool Services is better than —% of pool maintenance services.–
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Reviews for your job

Customers hired Elk Grove Swimming Pool Services for 4 kinds of job.

Elk Grove Swimming Pool Services for filter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Filter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Filter cleaning”

Ethan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Todd has been servicing my pool for the last decade and I couldn’t be happier. He communicates thoroughly and is always responsive to questions I have regarding my pool. Highly recommended.

Reasonable priceFilter cleaningWater treatmentLeaf traps
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd does a great job at my parent’s house. Always reliable and very knowledgeable.

Great priceFilter cleaningWater treatmentSwimming pool summerization
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd has been cleaning our pool for about 2 1/2 years now and is great. He follows-up with a text informing us what the readings were and what he did which is greatly appreciated. Elk Grove Pool Service has met our expectations.

Reasonable priceFilter cleaningWater treatment
Merv2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd is great. Great customer service. Communicates welll— prevents problems before they happen. Highly recommend him!

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Khalil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We used pool service from Todd for a while and we are extremely satisfied with his service. He sends us weekly updates on the condition of the pool so we can stay on top of everything. Definitely recommend

Reasonable priceFilter cleaningWater treatmentLeaf traps
Eleanor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I just wanted to say our pool Compay ( Todd) is excellent in customer service and pool care, he has provides the best advice on our pool equipment and care! Thank you !

Great priceFilter cleaningWater treatmentSwimming pool summerization
Zaid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love the service we get from Elk Grove Pool Service.. Thank for taking care of our pool.

Customer photo from Zaid's reviewCustomer photo from Zaid's review
Great priceFilter cleaningWater treatmentSwimming pool summerization
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd had provided excellent service for my pool for many years. I would highly recommend him!

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Lora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very knowledgeable about pools and replacement parts...He is a nice guy and has top notch skills!! He won't disappoint!!

Customer photo from Lora's review
Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd is great! Very helpful and always looking for potential problems that may arise down the road. 10/10 would recommend.

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Kubee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have utilized various pool service companies in the past but consistently encountered issues until I met Todd. I truly appreciate his dedication to maintaining my pool; my wife and I are both deeply grateful for his exceptional service over the years. It would be difficult to find someone more reliable or…

Great priceFilter cleaningWater treatmentSwimming pool summerization
Jeanine13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great pool service! Todd does an outstanding job. He's reliable, reasonably priced, and always keeps us informed on our pool. Definitely the recommend him!

Customer photo from Jeanine's reviewCustomer photo from Jeanine's review
Reasonable priceFilter cleaningWater treatmentSwimming pool summerization

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 73%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment14—
Filter cleaning12—
Swimming pool summerization10—
Leaf traps9—

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