Elke Simmer Gerdes / Realtor - Broker logo

Elke Simmer Gerdes / Realtor - Broker

Real estate agent · Waterloo, IA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%81+21.1Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 68 real estate developersPosition by Experts Score among all companies we track in this category. · better than 16%
4.9 ★★★★★ 56 Google reviews · 9 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
May 2026latest review

Elke Simmer Gerdes / Realtor - Broker at a glance

Google reviewers rate this Waterloo, Iowa real estate agent 4.9 out of 5 based on 56 reviews, with the owner responding to 7% of them. Clients frequently describe the agent as professional, knowledgeable, and prompt, highlighting excellent communication, detailed follow-up, and assistance with both buying and selling properties. Many note that the agent helps first-time buyers navigate the process calmly and manages out-of-state transactions effectively, including coordinating showings and preparing homes for sale. The provided excerpts contain no low-star reviews, so no recurring criticisms are evident in this dataset.

  • Google rating: 4.9 out of 5 from 56 reviews (98% five-star).
  • Reviews on this page: 56 Google reviews (38 with written comments, 1 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: May 18, 2026.
  • Service: Real Estate Developer serving Waterloo, Iowa.

Data from Google, last updated October 29, 2026.

Score profile vs other real estate developers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction89Reliability81Craft & service99Value93Momentum100Replies to reviews–Satisfaction: 89 (median 99)Reliability: 81 (median 98)Craft & service: 99 (median 99)Value: 93 (median 99)Momentum: 100 (median 100)
This companyReal Estate Developers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elke Simmer Gerdes / Realtor - Broker: 89/100 on this factor. Category median: 99.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elke Simmer Gerdes / Realtor - Broker: 81/100 on this factor. Category median: 98.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elke Simmer Gerdes / Realtor - Broker: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elke Simmer Gerdes / Realtor - Broker: 93/100 on this factor. Category median: 99.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elke Simmer Gerdes / Realtor - Broker: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 43.–
–

Bar = this company · dark tick = category median.

Star ratings

56 Google reviews we collected

  • 5 stars5598%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise63100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2235%
  • Would recommend1524%
  • Speed & response914%
  • Communication914%
  • Quality & results46%
  • Price & value23%
  • Honesty & trust23%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is not only extremely experienced & professionally intuitive, she's consistently ON IT!”
  • “I highly recommend signing Elke Gerdes as your RE Agent for buying & selling your home - we hired her as our agent for both processes, couldn't have b…”
  • “Elke is professional, responsive, collaborative, and very fun to work with.”
  • “- she's absolutely fantastic with communication, follow-up & appropriately-timed friendly reminders, when needed, which is SO HELPFUL, especially if o…”
  • “She was very detail oriented and made it such a smooth transition for our growing family!”
  • “She listened to our goals for the purchase and sale processes, helped us set affordable and competitive goals, and advocated for us every step of the way.”
  • “She's also honest, caring, understanding, easy to work with, and knows how to meet you where you're at in providing needed support - she was so valuab…”

People customers mention

  • Falls 3 reviews
  • Valley 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

LaureenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend signing Elke Gerdes as your RE Agent for buying & selling your home - we hired her as our agent for both processes, couldn't have been more pleased & can't sing her praises enough. She is not only extremely experienced & professionally intuitive, she's consistently ON IT! - she's absolutely…

Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Elke is really amazing to work with! I don't even think we knew exactly what we were looking for, but she viewed about a million houses with us and helped us find it. It was our first time buying, so she guided us through the process and just went above and beyond to make sure we were taken care of. I'm kind of an…

Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Elke helped us find our dream home. She was very detail oriented and made it such a smooth transition for our growing family! We are so grateful for her and her expertise….plus answering our thousands of questions!

Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have hired Elke for two property sales. Elke is professional, knowledgeable, and prompt. She made everything easy, took care of every detail, and communication was excellent. I wouldn’t consider anyone else.

Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been working with Elke for several years. She is listens to our needs, is attentive, and always anticipates our needs.

JaredLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Elke is amazing! She found the perfect place for us and I would highly recommend to anyone moving into the Waterloo/Cedar Falls area!

Photos

Customer reviews

4.9 ★★★★★ 56 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Laureen SandovalLocal Guide · 39 reviewsTotal number of Google reviews Laureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend signing Elke Gerdes as your RE Agent for buying & selling your home - we hired her as our agent for both processes, couldn't have been more pleased & can't sing her praises enough. She is not only extremely experienced & professionally intuitive, she's consistently ON IT! - she's absolutely fantastic with communication, follow-up & appropriately-timed friendly reminders, when needed, which is SO HELPFUL, especially if one has a lot going on in addition to getting their house ready to sell. She's also honest, caring, understanding, easy to work with, and knows how to meet you where you're at in providing needed support - she was so valuable in lovingly keeping me focused on priorities when preparing our home for sale, as I can easily get side-tracked & overwhelmed by non-critical details at times. She's simply the best at what she does. Need an agent? Look no further!

cbierman80Local Guide · 22 reviewsTotal number of Google reviews cbierman80 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to work with!

Jamie K9 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elke is really amazing to work with! I don't even think we knew exactly what we were looking for, but she viewed about a million houses with us and helped us find it. It was our first time buying, so she guided us through the process and just went above and beyond to make sure we were taken care of. I'm kind of an anxious person, and working with her was so grounding. I never felt pressured and she helped me identify what were big things to worry about and what things had easier fixes. She never pushed to go out of our budget, which I've heard happens with other people sometimes. When I got discouraged, she encouraged me that we would find the right one! Just a really wonderful person and really wonderful realtor to work with. And she advocates for you hard! If we ever move, away she's just gonna have to learn real estate there too because I only want to work with her.

Response from the owner · 11 months ago

Thanks Jamie! If I have to travel to your next location, can you move somewhere warm like Florida, Texas, or maybe Arizona? How hard can the license test be? For you, I would do it :)

Hannah Michelson3 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elke helped us find our dream home. She was very detail oriented and made it such a smooth transition for our growing family! We are so grateful for her and her expertise….plus answering our thousands of questions!

Brad Block5 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have hired Elke for two property sales. Elke is professional, knowledgeable, and prompt. She made everything easy, took care of every detail, and communication was excellent. I wouldn’t consider anyone else.

Carol Lilly3 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been working with Elke for several years. She is listens to our needs, is attentive, and always anticipates our needs.

Jared CunninghamLocal Guide · 7 reviewsTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elke is amazing! She found the perfect place for us and I would highly recommend to anyone moving into the Waterloo/Cedar Falls area!

Aubrey Bahl1 reviewTotal number of Google reviews Aubrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing! Would never let us end up in a home that wasn’t perfect for us!

michael knock1 reviewTotal number of Google reviews michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elke was an absolute saint, she made the house buying process a breeze and would highly recommend her to anyone looking into buying a house. I appreciate everything she did for us and will continue to recommend her to anyone looking into a home.

Renee Wright3 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As we’ve bought and sold over the years, we truly could not have a better realtor and partner in our corner than Elke!!

Response from the owner · 2 years ago

Thanks Renee! Love working with your family. Hopefully we run into each other downtown soon - or expect that random phone call 😉.

Elke Simmer Gerdes / Realtor - Broker on Google Maps →

Business details