Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Ellijay Animal Hospital 4.7 out of 5 based on 379 reviews, with the owner responding to only 3% of feedback. Customers frequently praise the staff's friendliness, thorough examinations, and efficient handling of emergencies, including same-day referrals for specialized care. Recurring themes highlight professional communication, clean facilities, and non-corporate decision-making. However, low-star reviews criticize high costs for inconclusive diagnoses, perceived pressure toward euthanasia, and poor front-desk customer service.
Data from Google, last updated October 27, 2026.
Percentile per factor (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
379 Google reviews we collected
Phrases our text analysis found in 254 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 254 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is friendly and patient with my fur babies.”
“I will never go there again, their are some rude people that works there.”
“Dylan does a great job with Bailey and Dolly couldn’t be more pleased of the outcome every time we take them they love seeing Dylan and it’s a big”
“Doctors seem competent but the customer service was just horrible all three times.”
“I would highly recommend using them for your fur babies needs.”
“This is a kill hospital and I would not recommend this hospital at all.”
“So, they found a hospital with an ophthalmologist, got an appointment on the same day.”
“Super friendly, extremely patient and very affordable.”
“Each time we have gone in he has pushed for test that weren't needed and very expensive.”
“They were very gentle with him and explained everything to me and answered all the questions I had.”
“I feel like we are getting an honest opinion about my dog’s care.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ellijay Animal Hospital for 1 kind of job. Pick one to see what they paid and said.
Dylan does a great job with Bailey and Dolly couldn’t be more pleased of the outcome every time we take them they love seeing Dylan and it’s a big great place to take your animals. Highly recommended.
My little dog was suffering from what I thought was an eye infection, it was not. It turns out that it was two ulcers in her left eye. Ellijay Animal Hospital took her in and evaluated her in less than half hour after arriving. The facility was not equipped to handle these type of injuries. So, they found a…
Everyone was so nice and helpful. This has been the best experience for me and my Bailey boy.
Dylan has been grooming my two standard poodles for some time now and he does an excellent job on them. I have recommended him to neighbors. Great job Dylan! :-)
My cats are taken care of very well. The Vets thoroughly examine both my pets. I asked the appropriate questions and they answer. The staff is friendly and patient with my fur babies. They are all caught up on recommended rabies/distemper & any other preventative. I highly recommend.
Love Ellijay Animal Hospital, Dr Redman, and all the staff. It’s always reassuring to go to Ellijay Animal Hospital and see Dr Redman when our furry babies aren’t feeling well.
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 11 | — |
4.7 ★★★★★ 379 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dylan does a great job with Bailey and Dolly couldn’t be more pleased of the outcome every time we take them they love seeing Dylan and it’s a big great place to take your animals. Highly recommended.
My little dog was suffering from what I thought was an eye infection, it was not. It turns out that it was two ulcers in her left eye. Ellijay Animal Hospital took her in and evaluated her in less than half hour after arriving. The facility was not equipped to handle these type of injuries. So, they found a hospital with an ophthalmologist, got an appointment on the same day. Unfortunately, for my pet she lost the eye but it could been worse. That type of condition can affect both eyes causing total blindness. With quick reaction of Ellijay Animal Hospital the surgeon was able to save the right eye. We are forever grateful to the staff and vet for their quick reaction. Thank you all.
Everyone was so nice and helpful. This has been the best experience for me and my Bailey boy.
Dylan has been grooming my two standard poodles for some time now and he does an excellent job on them. I have recommended him to neighbors. Great job Dylan! :-)
Very professional and caring with our babies! Highly recommend!
My cats are taken care of very well. The Vets thoroughly examine both my pets. I asked the appropriate questions and they answer. The staff is friendly and patient with my fur babies. They are all caught up on recommended rabies/distemper & any other preventative. I highly recommend.
Love Ellijay Animal Hospital, Dr Redman, and all the staff. It’s always reassuring to go to Ellijay Animal Hospital and see Dr Redman when our furry babies aren’t feeling well.
Always great service
Great staff! My dog actually loves to go to the vet!
My babies are always treated with care and individual attention that I appreciate. I'm very happy that this clinic is not part of a corporation. The doctors here are free to make decisions based on what's best for your pet, without concern for corporate guidelines.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
