IRVING DAVID RUIZ ALVARADO3 reviewsTotal number of Google reviews IRVING has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful service.
Response from the owner · 2 years ago
Thank you!
Ellipse Fitness Allouez
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%80+55.4Reliability 31%78+24Craft & service penalty99−0.1Experts Score= 79Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 144 personal trainersPosition by Experts Score among all companies we track in this category. · better than 13%
4.9 ★★★★★ 44 Google reviews · 19 photos
95%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
66%reviews answered by the owner
Sep 2024latest review
Ellipse Fitness Allouez at a glance
Google reviewers rate the facility 4.9 out of 5 based on 44 reviews, highlighting the small group format, knowledgeable coaches, and daily workout variety including kickboxing and strength training. Customers frequently praise the friendly atmosphere, individualized attention, and flexible scheduling options. One recurring criticism from lower-rated reviews notes that new instructors sometimes lack sufficient training in proper form, which can slow down class pace for regular patrons.
- Google rating: 4.9 out of 5 from 44 reviews (95% five-star).
- Reviews on this page: 44 Google reviews (30 with written comments).
- Owner responses: the business replied to 66% of reviews.
- Most recent review: September 6, 2024.
- Service: Personal Trainer serving Suamico, Wisconsin.
Data from Google, last updated November 3, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ellipse Fitness Allouez: 80/100 on this factor. Category median: 96.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ellipse Fitness Allouez: 78/100 on this factor. Category median: 96.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ellipse Fitness Allouez: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
- 5 stars4295%
- 4 stars00%
- 3 stars12%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
- Praise20100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1470%
- Quality & results315%
- Communication15%
- Price & value15%
- Would recommend15%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love the friendly trainers/staff and the variety of workouts.”
“…equipment, work out at your personal level, daily tips, and meeting great work-out friends!…”
“Great communication and alternatives throughout Covid-19 hurdles.”
“One on one attention in a small group format for a fraction of the price of a personal trainer.”
“People are great and the workouts are challenging, highly recommended!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AnneLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
It was wonderful kickboxing class for women and men, you'll feel it tomorrow and that's a good thing!
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I wasn't sure if a group workout format was for me, but I actually really like it!
+ Quality
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Love Ellipse Allouez, owner Heather and all of the staff are amazing. Even through the lockdowns they bent over backwards to help us stay active with Zooms and online workouts. They truly care about their customers.
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Knowledgeable coaches in a friendly atmosphere. Great communication and alternatives throughout Covid-19 hurdles. Always able to offer suggestions to make exercises adaptable for those with medical issues or disabilities.
+ Communication+ Quality+ Professionalism
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Unlike any other fitness place! Ellipse puts their clients first. One on one attention in a small group format for a fraction of the price of a personal trainer. Can’t say enough great things about this gym.
+ Communication+ Quality+ Professionalism
Miranda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Great classes, great trainers. I have been a long time member because no other gym/workout has ever made me feel so confident in my physical fitness.
Photos
Customer reviews
4.9 ★★★★★ 44 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Anne Van EssLocal Guide · 79 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was wonderful kickboxing class for women and men, you'll feel it tomorrow and that's a good thing!
Response from the owner · 2 years ago
Thanks Anne!
Amanda Cartwright6 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI wasn't sure if a group workout format was for me, but I actually really like it!
- Positive: Quality
Laurie Bona5 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove Ellipse Allouez, owner Heather and all of the staff are amazing. Even through the lockdowns they bent over backwards to help us stay active with Zooms and online workouts. They truly care about their customers.
Response from the owner · 7 years ago
Thanks!
Sarah Van Donsel2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKnowledgeable coaches in a friendly atmosphere. Great communication and alternatives throughout Covid-19 hurdles. Always able to offer suggestions to make exercises adaptable for those with medical issues or disabilities.
- Positive: Communication, Quality, Professionalism
Erin Noble6 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUnlike any other fitness place! Ellipse puts their clients first. One on one attention in a small group format for a fraction of the price of a personal trainer. Can’t say enough great things about this gym.
- Positive: Communication, Quality, Professionalism
Miranda Bonde5 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat classes, great trainers. I have been a long time member because no other gym/workout has ever made me feel so confident in my physical fitness.
Response from the owner · 7 years ago
Thank you Miranda! We are honored you choose Ellipse and thrilled that the workouts have built your confidence in yourself! Keep rockin' it!
Karen Stewart2 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHere are a few things I like about Ellipse Fitness. My workouts are constantly changing and I don't have to think about it! The trainers correct my form and encourage me to push myself when appropriate, as well as suggesting modifications when needed. Everyone there is friendly and welcoming. . . for the first time in my life I look forward to working out (training:)
Response from the owner · 7 years ago
Yeah! Thank you so much Karen! You've come so far and we are honored to be part of your journey!
Kelsea NitzbandLocal Guide · 12 reviewsTotal number of Google reviews Kelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI totally love this place. I'm so glad I found it on accident. The coaches are so supportive and so are the other members. The only down side is how expensive it is per month. I have recommended it to all of my friends
Response from the owner · 6 years ago
Kelsea, thank you so much for sharing your experience, both online and with all of your friends! We’re so excited to continue this journey with you! PS: tell your friends to talk directly to me so I can do something special for you all.
Melissa Cootway5 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have a been a member since 09/2015. Love the friendly trainers/staff and the variety of workouts. You get Strength training, Cardio, and Kick boxing. Love how there is something new everyday. Bonus is that they offer multiple class times so that it fits my schedule.
Response from the owner · 8 years ago
Thank you Mel! We love having you!
Business details
- Address: 801 Hoffman Rd, Green Bay, WI 54301
- Phone: (920) 241-6055
- Website: ellipsefitness.com
- Service area: Suamico, WI