How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%38+9.2Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty75−2.5Momentum penalty38−6.2Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREEmerald Valley Towing
Eugene, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 89 towing services · 4.6★ from 924 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Emerald Valley Towing for 8 kinds of job.
Emerald Valley Towing for car towing
Clear ✕All 268 Google reviews tagged “Car towing” · showing 20
Had a great experience. Aaron towed my truck and he was a pleasure talking with. Hopefully I get my truck started at home but if not, I know who im calling to take it to the mechanics. I definitely recommend emerald valley towing!
Zach with Emerald Valley Towing towed my car. He showed up and was very professional and pleasant. I would highly recommend them when you have to be towed.
The driver was so friendly and so helpful. He was on time and made the hookup quickly.He even msde sure that l did not overpay when l thought l owed more for Roadside service. I would highly reccomend Emerald Valley Towing. Thank you
Ricky was a great driver. Very courteous arrived at correct time. He did an amazing job.
They were fast, very professional and communication was spectacular. Would highly recommend these guys.
Very fast, prompt, and professional crew. I’m looking forward to working with them in the future.
They were right on point with everything. The driver personally called me to let me know their agenda and followed through. Extremely fast getting my vehicle on the truck and on its way. Great job! 👍👍👍
Great communication and very professional service once the tow truck arrived. Driver was quick and expert in his attaching my vehicle to the truck for towing. I recommend this company!
Great to work with and very friendly!
My insurance company sent Emerald Valley Towing after my car decided spontaneous combustion would be fun (my subaru caught on freaking FIRE). They were there quickly despite it being a busy holiday weekend, and were very friendly. If ever I need a tow *not* facilitated by my insurance, I know who I'm calling!
Highly recommend! Devan took such good care of getting our 66 Chevelle home when she didn’t want to go to a car show. He was communicative, respectful and professional.Truck was clean and exceeded our expectations.
You or one of your employees stole items out of my vehicle. Then I was told to lawyer up to get reimbursed or get the stuff back. I hate thieves and liars. You had your chance to fix things. I have the police report and the items were in there when it was searched. I hope you lose your OSP contract over this.
Worst experience ever. My roadside assistance put in a call to have them come tow me off the side of Beltline Hwy. They said it would be an hour. 2 hours later still no show and every time I tried to call it went straight to answering machine. Very unprofessional and I would never rely on them again!
Very nice staff. Towed my car right away. Also affordable.
Quick, efficient & great customer service!
If I could give Emerald Valley Towing 10 stars I would! My starter went out on my car in Junction City and I needed it towed to Eugene. I called Emerald Towing and they were there. They were quick to respond, professional, and just nice people. I can’t say enough good things about this company.
Was out at the cruise when my 69 Chevy quit running. Request a tow with Travlers and they said Emerald would be to get me in 90 minutes. I call there dispatch at Emerald and and told the very nice lady, what a predicament I was in everybody's trying to cruise, and we're broke down in the lane. She expedited my call…
Came quickly and was able to provide help
I was involved in a pretty serious car accident yesterday, and after my insurance called Emerald Valley Towing, Brandon showed up in under 10 minutes. I was still pretty shaken up, and his calm attitude and genuine concern really helped in that moment. He was professional, kind, and just an all-around great guy…
A+++ Service
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 268 | — |
| Special vehicle towing | 48 | — |
| Local hauling | 25 | — |
| Battery service | 16 | — |
| Car lockouts | 6 | — |
| Tire change | 6 | — |
| Battery | 5 | — |
| Motorcycle towing | 4 | — |
