Emerald Valley Towing

Had a great experience. Aaron towed my truck and he was a pleasure talking with. Hopefully I get my truck started at home but if not, I know who im calling to take it to the mechanics. I definitely recommend emerald valley towing!

Zach with Emerald Valley Towing towed my car. He showed up and was very professional and pleasant. I would highly recommend them when you have to be towed.

The driver was so friendly and so helpful. He was on time and made the hookup quickly.He even msde sure that l did not overpay when l thought l owed more for Roadside service. I would highly reccomend Emerald Valley Towing. Thank you

Ricky was a great driver. Very courteous arrived at correct time. He did an amazing job.

They were fast, very professional and communication was spectacular. Would highly recommend these guys.

Very fast, prompt, and professional crew. I’m looking forward to working with them in the future.

They were right on point with everything. The driver personally called me to let me know their agenda and followed through. Extremely fast getting my vehicle on the truck and on its way. Great job! 👍👍👍

Great communication and very professional service once the tow truck arrived. Driver was quick and expert in his attaching my vehicle to the truck for towing. I recommend this company!

Great to work with and very friendly!

My insurance company sent Emerald Valley Towing after my car decided spontaneous combustion would be fun (my subaru caught on freaking FIRE). They were there quickly despite it being a busy holiday weekend, and were very friendly. If ever I need a tow *not* facilitated by my insurance, I know who I'm calling!

Highly recommend! Devan took such good care of getting our 66 Chevelle home when she didn’t want to go to a car show. He was communicative, respectful and professional.Truck was clean and exceeded our expectations.

You or one of your employees stole items out of my vehicle. Then I was told to lawyer up to get reimbursed or get the stuff back. I hate thieves and liars. You had your chance to fix things. I have the police report and the items were in there when it was searched. I hope you lose your OSP contract over this.

Worst experience ever. My roadside assistance put in a call to have them come tow me off the side of Beltline Hwy. They said it would be an hour. 2 hours later still no show and every time I tried to call it went straight to answering machine. Very unprofessional and I would never rely on them again!

Very nice staff. Towed my car right away. Also affordable.

Quick, efficient & great customer service!

If I could give Emerald Valley Towing 10 stars I would! My starter went out on my car in Junction City and I needed it towed to Eugene. I called Emerald Towing and they were there. They were quick to respond, professional, and just nice people. I can’t say enough good things about this company.

Was out at the cruise when my 69 Chevy quit running. Request a tow with Travlers and they said Emerald would be to get me in 90 minutes. I call there dispatch at Emerald and and told the very nice lady, what a predicament I was in everybody's trying to cruise, and we're broke down in the lane. She expedited my call… Read full review

Came quickly and was able to provide help

I was involved in a pretty serious car accident yesterday, and after my insurance called Emerald Valley Towing, Brandon showed up in under 10 minutes. I was still pretty shaken up, and his calm attitude and genuine concern really helped in that moment. He was professional, kind, and just an all-around great guy… Read full review

A+++ Service

Mike was very helpful. Thank you for the tow

Aaron definitely went above and beyond his job description to get the job done. Give this man a raise and be sure to ask for him if possible when you need Emerald valley towing services.

I recently used their service via USAA. My son needed help with his car and the guy fr Emerald Valley was outstanding. Hoping we don’t need a tow again but if we did they would be the first place we called

Today my vehicle blew the turbo. I was off of I-5 outside of creswell and needing to get the car towed home. Mike showed up 20 minutes later and got the job done perfectly. I was nervous because my vehicle is lowered and I have had my bumper damaged by a different company. He reassured me that he could do the job… Read full review

After an extremely traumatic car crash, these guys were so incredibly helpful and kind. They answered all my questions and were so patient with me. Reminded me to take my plates with me, something I would have not thought about in the mess of things. Just grateful for good people.

Chase from Emerald Valley really helped us out with our car troubles this week! He was very prompt, courteous and knowledgeable. I enjoyed working with him. Plus, he had a cool light on his hat and he told me all about it. Come for the great towing service, stay for the clip-on hat light recommendations. Or just the… Read full review

They knew what they were doing. Good service.

Private property owner who needed a car towed. Fast, friendly and careful service!

Branden is the man! He not only towed my truck in a timely fashion but was able to provide me with information on issues with my vehicle that were very helpful. Give that man a raise!

Emerald valley Towing has been our goto/first choice to call when we needed our cars towed. They are professional ,fast & very positive people. We had chase last week & he was very professional & dedicated to the company .

Friendly efficient driver.

Responsive and professional. Recommend highly.

I had a flat tire and used my roadside assistance that assigned this company to come a give me a tow. Jessie is the man to beat. Very prompt with his service as well as being a super kind and inviting man to have a conversation with. If you have an unfortunate day and have to use any of their services for your… Read full review

I wish I could remember the tow truck driver's name but he was very very helpful and very very nice and let us know what could possibly be wrong with our van. He had great suggestions. And Amber at dispatch was very helpful and very very nice. I will use emerald valley towing for all my towing needs from now on.

About as scummy, predatory, and run down as every other towing company. I don't think there is much more to say than this place will absolutely screw you over when it comes to having your vehicle towed. They have a small lot that barely fits any normal sized cars, their office is filthy. And they will charge you an… Read full review

Excellent tow; the driver even help fix what the problem was. Would use, and recommend again.

I was impressed by the professionalism from office staff to the driver.i will definitely use them for my towing services again.

The driver was phenomenal! He stayed with me until my lyft came so i was not on a dark road alone. Aaron is phenomenal!! He had to come tow my kid this morning n he towed me a month ago! Hands down best employee yall have

The driver kept me informed during the day regarding pick up time. He was actually earlier than expected and got my vehicle to the body shop in plenty of time. Many thanks.

Great people and their driver was wonderful.

Service was quick and efficient! Driver was personable and experienced

Quick response and kind and friendly service!

Really appreciate the level of professionalism and how smoothly the whole process went. Thanks again for getting me out of a tight spot

Very helpful

When our 1955 Tbird broke down, Jesse came to our rescue with a fancy new flatbed tow truck. They were on time and great service! He was extra careful with our baby and even helped me get the car in the garage. Emerald Valley Towing is my new favorite tow company.

My husband and I were stuck on the side of I 5 freeway. Our car stopped running I called our insurance towing company and get a tow truck. They sent Emerald Vally towing. I told the tow truck driver I was on oxygen, and didn’t want to run out. They arrived in time for me to still have oxygen to get home.

Great service providers

Great price and speedy service! They were even willing to work with me and Aaron was a great help throughout and made sure I was on time for my tire change!

Great service and knowledgeable. Very courteous and helpful.

I can't remember the tow truck drivers name but he was very understanding and kind. The dispatch lady, Deena I believe was very nice and understanding aswell. Very good experience.

Very thankful for this company! Jake came to my rescue within a half hour when my vehicle died. He was proffesional, courteous, and kind. I have worked with other employees here and had similar experiences with them as well. Big thank you to Jake, James, Amber, and the Emerald Valley Team!

Wonderful people to work with. Professional and just a good experience all around. Thank you!

They were quick to respond. Very professional and safe. Thanks Jake. Will use them again if needed.

A buddy and I were working on a motor swap and we were able to get some help with transporting the cars back to the house on a short notice. Thank you guys!

Mike was super helpful and quick to help get my car to the shop for a new tire. I would definitely use his service again.

Mike kept me informed of his ETA, and was courteous and professional. Great job with my car.

JAKE was fantastic, on time, super communicative, and so very professional and courteous. Highly recommend Emerald Valley Towing!

Jake did a absolute great job 👏 delivered our vehicle to its destination took great care of our truck.

We had a rental car that had transmission problems at the Oregon Coast. This isn’t something one expects and could’ve put even more strain on our stay, but through praying for God’s help, found Emerald Towing and specifically JAKE!! He decided to come all the way out from Eugene to Yachats where we were staying… Read full review

I give this business a five star, Jake has the best customer service I have experienced in a very long time. He was on time. He was kind, top notch individual. We will use him for towing services always! Thank you for saving the day!

Jacob was very professional! Good customer service Highly recommended

Fast and efficient. Excellent service.

Ryan was very professional and arrived very quickly.

Highly recommend this company

Thank you Emerald for getting my car towed to the mechanic! The driver was very nice

The folks at emarld valley towing are the best! Got me out of a tight spot and were very professional and kind. Towtruck drivers are some real heroes!!

Quick and easy process with great communication. Thank you Ryan!

Amazing service with this company. Always professional, courteous, and friendly! Thank you James and Tina!

My car broke down on the way home from vacation. Driver Jason responded quickly with a call back to me to let me know his eta. Confirmed my location and was there in the estimated time frame. He was super nice and had a great attitude. The service truck was clean and thankfully warm as it was a cold day. He quickly… Read full review

Jake was great when my car got wrecked today! He called us as soon as he got the information and let us know his ETA. He was very personable and took my car quickly to the shop. Thank you Jake. 10/10 recommend!

Really nice guy , well mannered, even being from out of town he still was nice and asked what was wrong with it and what happend. The local tow companies never have asked a single thing and are rude as hell. Were as the guy was ligetamently concerned and caring about everything. I wish this company was local id… Read full review

I will recommend emerald city to anyone who needs their services. Fast and kept in touch 10 out of 10

Best service in town!

I will use Emerald valley for now on. They did a great job on towing my sons lowered car. Ryan knew exactly what he was doing. Thank you Ryan & Emerald Valley Towing.

Excellent service, show up on time, knew what they were doing, and very polite.

They came earlier than predicted, were personable and professional, and dropped my car off where it needed to go. Great job.

Fast and efficient service.

Will use again if needed. Thanks

I needed to get my car unstuck and towed after I hit the towbar on my Motorhome. Ryan came within 20 minutes and did the job with ease. He was very friendly and made a bad situation seem not so bad. Thank you, Ryan.

The guy who helped us was amazing!

My car needed to be towed and the driver showed up quickly and was friendly and fast. Would recommend and call them again.

They were quick and informative, I was worried that they wouldn’t be able to pick up the car but the driver was knowledgeable and came with a flat bed. He was friendly and made the whole experience a pleasant one, even though my car was broke down.

Great service for my first roadside tow experience. Jake got the tow done in record time, extremely fast hook to get off the shoulder of i5. Professional attitude, good communication and a clean truck! Thanks Emerald valley towing!

The guy very nice.. Did everything without me there and delivered the car with no problems.. Great service..

James made a timely, friendly delivery and pick up of my rental car that I lost my keys to. He drove 3 hours each way to do so! Can’t recommend their service enough! Thanks guys! Chris

Jake was very professional and quick to respond . Highly recommend using this company

Jake was an all star, he was so kind and literally laid on the wet muddy ground to remove parts and help me put my car back together. It was a really stressful situation for me and the arrival of his kindness helped me calm down and feel confident about getting my car to the right place before they closed. I didn’t… Read full review

Daughters car was towed from a lot near UO. Was a legit tow because she was parked without a permit. The complaint is regarding method of payment and excessive fees. Total cost was $390 for a car towed on a Saturday and Picked up on Sunda. We wanted to pay for it remotely for her, however they only accept cash. In… Read full review

Was quick, easy and professional with no issues

They are very fast and professional.

you the young man that helped me who was the son of the owner I believe was amazing. I felt like he had my back in all the ways. he is what I would call a good businessman in a customer service and kind and funny worker. I felt safe.

Fast, kind and responsive! Would use again!

Great company would highly recommend.

From the friendly person who I talked to this morning to the timely, professional service from the driver, I was very satisfied with everyone.

Needed non-running car towed from shop to home. Response was very prompt; driver was efficient and courteous.

Prompt friendly service. Would recommend their company to stranded motorists.

Very fast nice and polite very professional like we are so truck drivers I also am a tow truck driver I work for AE Towing and collision but my insurance had Emerald Valley Towing tow my vehicle done in a fast timely manner and it was for my daughter and grandkids that they helped out for the tow as a grandpa and… Read full review

They were very quick, friendly and helpful.

Ryan the driver was really nice and we didn't have to wait forever for him. Thank you for your quick reply and service.

Got me where I needed. Thanks for the save!

Very professional

They were super quick and careful with my car. I really appreciate you guys!

Helpful kind professional thank you

This was the quickest response pick up and drop off tow that I have ever had. No that might not always be the case but it was this time. The entire job from start to finish was less than 30 minutes. My insurance contacted this company for my tow. The driver was very friendly and communicated with me through the… Read full review

Very professional and timely

Didn’t have to wait long for the tow truck. I own a fully electric car and the person knew exactly how to transport the vehicle safely without damage to the body or drive components.

Quick easy pickup. Very friendly.

The guy that helped me was very nice.

Everything was fine, our town truck driver was great and very helpful.

Devin was very kind, quick and flexible with scheduling my tow. Great job and I would hire this company again.

They always show up quick and never had a problem with anything

I highly recommend this company. They are very professional and kind. Very reasonable price .

Such professional and courteous employee. They were prompt and kind.

Brake line blew and was stranded. These guys came in quick and helped me out. Called before they came and called after they dropped off my car to the shop.

Great service. Didn't have to wait long. Driver polite & knowledgeable.

Fast, efficient and friendly!

Amazing experience! Dominic was very helpful and quick.

Dominic came through and towed my 350z pretty late with no complaints. My cars lowered and he made sure that it was properly set up so It didn't receive any damage. A rarity among tow truck drivers around here. All around appreciated the good customer service

On time, personable,and efficient. Overall excellent service.

Dominic was excellent

Super friendly staff and Fast/quick response, would definitely recommend

Great job getting my car where it needed to go. The dispatcher on the phone her name was deena. Was really helpful and made me feel better about my situation. It was really hot out but they were so fast! Thank you!

Driver was very helpful. He Made me feel at ease. He was very polite and took very good care of my car. Very happy with the service.

My car got into a fight with a piece on debris on the highway, which shredded the belt, making my car not drivable. Emerald got to me super quick. The driver was very kind and empathic, and got my car to the mechanic in no time.

Strong customer service by the driver. Easily comunicated with me. An asset to the organization he works for!

The young man that towed my car did an awesome job thank you

I was happy to get my car towed, however the driver seemed to not fully know what he was doing. When he jacked up my car one of the tires was hanging off, and he had to restart the whole process. When we finally got on the road and were following him, he was going way faster than us (we were going 60 in a 55), and a… Read full review

We needed our rig towed and was covered by our roadside assistance in our insurance plan. So I can't speak to their rates, but the professionalism and promptness and efficiency was spot on! They communicated when they were on their way, which was right on time and we had absolutely no concerns with how they were… Read full review

I parked my car in a bad spot for 15 minutes (my bad I’ll admit) and the company did rounds and picked my car up in those 15 min despite the owners not calling and asking for a tow (they make their money circling like vultures). They said someone had called 2 hours prior, which was a straight up lie to my face. The… Read full review

Ryan was very quick professional and friendly, he was very helpful in a stressful situation for me! I appreciate there service

Wheel/tire sound while traveling to Cottage Grove from Creswell. Driver was on-scene pretty quickly. Had us hooked up and home in short order. Friendly and professional.

On time, efficient, friendly. Knew exactly where the jeep needed to go.

Jake was very helpful and careful with towing my car home! he was there within minutes of me calling and charged me a very good price I definitely will be calling them next time I’m trouble! Definitely recommend

Very Polite, handled my car Amazingly

Called for a tow after somebody tboned me. Insurance told me to call a local company. I called, repeated the exact instructions, and they said that couldn't be true and left me out to dry. No good.

Rapid response time. Very friendly. Professional and respectful of my property. Highly recommend.

Always the best experience with James and the entire EVT crew. They are fair, detailed and very friendly!

Driver was prompt and very professional. Was very friendly and towed our car to the right mechanic and parked it on the spot.

The tow arrived sooner than expected. The driver was courteous, friendly, and efficient. He got my vehicle hooked up quickly. He had to work in a tight space so it was amazing to watch.

Emerald Valley Towing was recommended to me by a friend and the company did not disappoint. James the owner serviced the towing personally. He was not only friendly but took care of my car like it was his. His personality won me over and the expert way he handled my car. To add to this, he give me a huge discount as… Read full review

My car insurance company arranged to have our car towed by Emerald Valley Towing so it could be serviced. EVT notified me they were on their way within and hour or so, and delivered our vehicle to our mechanic for repairs 30 minutes later. Very happy with the service we received.

Amazing as always! I only call these guys when I’m in any car trouble. Always super reliable, professional and they go above and beyond for customers. Thanks guys! You’re the best!

Great service! Jake was excellent to work with. He was over an hour early and was very kind and knowledgeable. He made a very stressful day a little less so. Thank you very much 🙏

Fast response and very courteous and professional towtruck operator. Quickly got my vehicle hooked up and off to the repair shop. Would definitely use Emerald Valley towing again.

My driver was exceptional in every way! Careful, courteous, went the extra mile to place my vehicle inside the shop right on the money!!!

Jake got our car back up the hill we slid down during the last snow storm. It was wedged on a tree and on a steep angle. The service was courteous and very professional. All in all it was a great interaction. I will recommend them to my friends.

Very quick service and the driver was friendly and professional

When they were contacted to tow my car for a total they came the same day, had no bad experience with them, the guys who came to tow it were also helpful

Tyler showed up fast. He was friendly and quickly got my car hooked up. He was a super nice guy and got us towed quick what was sure a busy day, day before thanksgiving.

The service was quick and seamless!! Thank you!

Best service ever. They were on-time. Helped us not only get home but also get our vehicle to a mechanic. Easy billing for my insurance. Guys were professional and sweet. Definitely recommend. Oh and best tow rate ever! I was quoted $100 from 3 others Emerald was $65.

They have wonderful communication and were very prompt.

Wonderful came earlier than expected 😌.

I believe the gentleman who came to my rescue was the owner of the company and he serviced my vehicle with much care and prompt service...he also offered to wait for my ride to pick me up...very courteous kind and genuinely a great guy! I will definitely always call Emerald Valley towing in times of need and highly recommend them to everyone.👍

Ryan went above and beyond. He was compensating for lack of information given to him as to where we were on hwy 126. I am forever grateful for his service and the fact I had my 85 yr old mom with me. Lane County Trooper was also amazing. Thank you so much.

After I called every other tow yard in the area and was told that they couldn't help me out I was a little worried I wasn't going to get the help I needed thankfully these guys are around because not only did they help me out they made me feel like a priority and that right there is good customer service I will… Read full review

Ryan was so fast and friendly! Very quick service and very efficient!!! Thank you!!!

Driver was timely, professional, and friendly. Handled the tow with ease. Would highly recommend!

Stranded 8 miles from home, insurance company said it would be at least 1hr 30min wait. Emerald called me within 5 minutes showed up 10 minutes later! James was awesome, polite and worked quick. 5+ STARS. I TOTALLY RECOMMEND EMERALD KUDOS

Very satisfied with their performance and speedy timing I was actually called 5 minutes after hanging up with my insurance company. The driver was very cool and let me grab a quick bite to eat (him as well) about 20 minutes, before meeting me at my vehicle, he was waiting as I arrived. I am very satisfied with Emerald Vally Towing.