Junk removal service · Taunton, MA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 23 upholstery repair servicesiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★29 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight the punctuality, efficiency, and professional demeanor of the junk removal team. Reviews frequently mention clear communication, fair pricing, and the thoroughness of the cleanup process, with many noting same-day or next-day service availability. The service received a perfect 5.0 rating from 29 Google reviews, and the owner responded to 34% of the feedback provided by clients.
Google rating: 5.0 out of 5 from 29 reviews (100% five-star).
Reviews on this page: 29 Google reviews (28 with written comments).
Owner responses: the business replied to 34% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Emergency cleanup crewUpholstery Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Emergency cleanup crew: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Emergency cleanup crew: 95/100 on this factor. Category median: 82.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Emergency cleanup crew: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Emergency cleanup crew: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 26.–
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Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
5.0of 5
5 stars29100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise72100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2129%
Quality & results1622%
Staff & attitude1318%
Would recommend1115%
Price & value57%
Communication46%
Honesty & trust23%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“the team showed up on time worked fast and cleared everything out”
“Quick fast and efficient, amazing work by the crew really professional!”
“They were quick to respond, showed up on time, and handled everything professionally.”
“I’d definitely recommend them to anyone needing fast and reliable junk removal.”
“Pricing was fair and straightforward, and they made sure everything was cleaned up before leaving.”
“Quick response, great communication, and excellent cleanup work.”
“Very reliable and did an excellent job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Emergency cleanup crew for 2 kinds of job. Pick one to see what they paid and said.
Ermith1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I had a great experience with this junk removal service. They were quick to respond, showed up on time, and handled everything professionally. The crew worked efficiently and made the whole process super easy for me. Pricing was fair and straightforward, and they made sure everything was cleaned up before leaving.…
Great priceJunk removal
Jorge3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great work. They were quick and efficient with throwing my junk. Good communication before and during the service.
Great priceJunk removal
Tee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They were awesome and good people. They did the work fast And great communication would highly recommend
ariana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had great experience with this junk removal company from start to finish. The team was professional, punctual, and incredibly efficient!!
Anna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They showed up on time we’re super nice and got the junk out fast. great service!!!
Isabel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I hired this junk removal service and was really impressed. They worked quickly, were very affordable, and super friendly throughout the whole process. I would definitely call them again if I ever need help removing stuff. Highly recommended!
the team showed up on time worked fast and cleared everything out
Response from the owner · 4 months ago
Thank you for the great review! We appreciate you choosing Emergency Junk Removal. Fast response, hard work, and getting the job done right is what we’re all about Glad we could help clear everything out for you
THEOFFICIAL SPAZZ2 reviewsiTotal number of Google reviews THEOFFICIAL has written across all businesses on Google Maps, not just this one.
I had a great experience with this junk removal service. They were quick to respond, showed up on time, and handled everything professionally. The crew worked efficiently and made the whole process super easy for me. Pricing was fair and straightforward, and they made sure everything was cleaned up before leaving. I’d definitely recommend them to anyone needing fast and reliable junk removal.
Price assessment: Great price
Services: Junk removal
Response from the owner · 4 months ago
Thanks so much for the awesome review, Ermith! We really appreciate you trusting Emergency Junk Removal with the job. We pride ourselves on fast response times, fair pricing, and making the whole process stress-free. Glad we could deliver for you! 💪🚛♻️ Looking forward to helping again anytime you need us.
jaelyn lavigne3 reviewsiTotal number of Google reviews jaelyn has written across all businesses on Google Maps, not just this one.