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Empowered Accounting Inc

Tax preparation service · Seattle, WA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty76−2.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 57%
4.9 ★★★★★ 101 Google reviews · 8 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Jul 2026latest review

Empowered Accounting Inc at a glance

Google reviewers rate Empowered Accounting Inc 4.9 out of 5 based on 101 reviews, with the owner responding to 27 percent of them. Customers frequently praise the firm for handling personal and business tax preparation, noting staff punctuality, clear communication, and reasonable pricing. Positive feedback highlights thorough explanations and responsive support for complex situations, while a recurring criticism involves filing errors that required resubmission and delayed status updates for small business clients.

  • Google rating: 4.9 out of 5 from 101 reviews (97% five-star).
  • Reviews on this page: 101 Google reviews (88 with written comments, 2 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: July 31, 2026.
  • Service: Tax Service serving Seattle, Washington.

Data from Google, last updated October 25, 2026.

Score profile vs other tax services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction90Reliability89Craft & service76Value100Momentum100Replies to reviews77Satisfaction: 90 (median 87)Reliability: 89 (median 85)Craft & service: 76 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 77 (median 71)
Empowered Accounting IncTax Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Empowered Accounting Inc: 90/100 on this factor. Category median: 87.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Empowered Accounting Inc: 89/100 on this factor. Category median: 85.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Empowered Accounting Inc: 76/100 on this factor. Category median: 98.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Empowered Accounting Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Empowered Accounting Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Empowered Accounting Inc: 77/100 on this factor. Category median: 71.B
77

Bar = this company · dark tick = category median.

Star ratings

101 Google reviews we collected

  • 5 stars9897%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 88 written reviews

  • Praise15698%
  • Complaints32%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price360%
  • Reasonable240%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4830%
  • Would recommend4025%
  • Communication2415%
  • Quality & results1811%
  • Speed & response159%
  • Honesty & trust106%
  • Price & value43%

What customers talk about

We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was friendly, fast, professional and knowledgeable.”
  • “Very friendly, professional, reliable and 100% recommended”
    “I don't recommend them.”
  • “Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands.”
  • “Excellent service, super friendly and professional!”
  • “Super responsive, great attention to detail and clear in her communication.”
  • “There is no one else I trust to get my taxes filed correctly and on-time.”
  • “She got me through a very nasty tax situation, and the fee was SO very reasonable!”

People customers mention

  • Abigail 15 reviews
  • Choice 9 reviews
  • Andrea 7 reviews
  • Karla 7 reviews
  • Tax 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Empowered Accounting Inc for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michelle helped us in English AND Spanish with our personal taxes. My wife prefers Spanish and I prefer English. She was friendly, fast, professional and knowledgeable. Everything was perfect. I would highly recommend her!

Reasonable priceTax Accounting
Korina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My husband and I used Empowered Accounting for the first time this tax year. We were very impressed with their professionalism and knowledge. Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands. Thank you!

Reasonable priceTax Accounting
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Abigail has always been amazing. Super responsive, great attention to detail and clear in her communication. We have a complicated tax situation and she helped us identify all the areas we needed to account for and how to plan for coming years. Tax season is no longer the stressful season it used to be. I can’t recommend her enough.

Tax Accounting
CharlotteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrea is friendly, easy to talk to AND knowledgeable!! She got me through a very nasty tax situation, and the fee was SO very reasonable!! I’ve found my forever tax prep person!

Great priceTax problem consultingTax Accounting
Blanca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Es un excelente servicio, además súper explicado todo el proceso paso a paso, tienen un 1000 % en calidad de servicio, un lugar muy agradable y la atención de las señoritas súper amables y atentas todo el tiempo y en todo momento.

Geovanni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excelente Servicio ! Como self employed ,Andrea ayuda y quita todas tus dudas para que sepas de que manera deducir tus gastos ! Los 3 años que he venido con ellos siempre encuentro estacionamiento.

Photos

Customer reviews

4.9 ★★★★★ 101 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tim Stanfield6 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle helped us in English AND Spanish with our personal taxes. My wife prefers Spanish and I prefer English. She was friendly, fast, professional and knowledgeable. Everything was perfect. I would highly recommend her!

  • Price assessment: Reasonable price
  • Services: Tax Accounting
Korina Layne-Jones10 reviewsTotal number of Google reviews Korina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband and I used Empowered Accounting for the first time this tax year. We were very impressed with their professionalism and knowledge. Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands. Thank you!

  • Price assessment: Reasonable price
  • Services: Tax Accounting
Maria Dominguez2 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio, súper amables y profesionales!!!

  • Price assessment: Great price
  • Services: Business tax services
Brian Bantum1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Abigail has always been amazing. Super responsive, great attention to detail and clear in her communication. We have a complicated tax situation and she helped us identify all the areas we needed to account for and how to plan for coming years. Tax season is no longer the stressful season it used to be. I can’t recommend her enough.

  • Services: Tax Accounting
Charlotte HouseLocal Guide · 17 reviewsTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea is friendly, easy to talk to AND knowledgeable!! She got me through a very nasty tax situation, and the fee was SO very reasonable!! I’ve found my forever tax prep person!

  • Price assessment: Great price
  • Services: Tax problem consulting, Tax Accounting
Blanca Angelica Vaca Lopez1 reviewTotal number of Google reviews Blanca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Es un excelente servicio, además súper explicado todo el proceso paso a paso, tienen un 1000 % en calidad de servicio, un lugar muy agradable y la atención de las señoritas súper amables y atentas todo el tiempo y en todo momento.

Geovanni Laureano1 reviewTotal number of Google reviews Geovanni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente Servicio ! Como self employed ,Andrea ayuda y quita todas tus dudas para que sepas de que manera deducir tus gastos ! Los 3 años que he venido con ellos siempre encuentro estacionamiento.

Alex Johnson3 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with Abigail for several years now and I have always had a very positive experience. Abigail helped me with my business accounting needs for years and she also helped me with everything I needed close down the business when I wanted to join up with a larger company. She helped me with everything that came up running the business and closing the business down. Since then, she has helped my wife and I file our taxes every year and it is always a great experience to work with her. She answers every question clearly and promptly. I highly recommend working with her.

Magaly Gonzalea5 reviewsTotal number of Google reviews Magaly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy amables, profesionales, confiables y 100% recomendable

Nolvin Garcia1 reviewTotal number of Google reviews Nolvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio y atención al cliente

Empowered Accounting Inc on Google Maps →

Business details