Tax preparation service · Seattle, WA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty76−2.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 50 tax servicesiPosition by Experts Score among all companies we track in this category. · better than 57%
4.9★★★★★101 Google reviews · 8 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Empowered Accounting Inc 4.9 out of 5 based on 101 reviews, with the owner responding to 27 percent of them. Customers frequently praise the firm for handling personal and business tax preparation, noting staff punctuality, clear communication, and reasonable pricing. Positive feedback highlights thorough explanations and responsive support for complex situations, while a recurring criticism involves filing errors that required resubmission and delayed status updates for small business clients.
Google rating: 4.9 out of 5 from 101 reviews (97% five-star).
Reviews on this page: 101 Google reviews (88 with written comments, 2 with photos).
Owner responses: the business replied to 27% of reviews.
Most recent review: July 31, 2026.
Service: Tax Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other tax services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Empowered Accounting IncTax Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Empowered Accounting Inc: 90/100 on this factor. Category median: 87.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Empowered Accounting Inc: 89/100 on this factor. Category median: 85.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Empowered Accounting Inc: 76/100 on this factor. Category median: 98.B
76
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Empowered Accounting Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Empowered Accounting Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Empowered Accounting Inc: 77/100 on this factor. Category median: 71.B
77
Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
4.9of 5
5 stars9897%
4 stars00%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
98%praise
Praise15698%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4830%
Would recommend4025%
Communication2415%
Quality & results1811%
Speed & response159%
Honesty & trust106%
Price & value43%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was friendly, fast, professional and knowledgeable.”
“Very friendly, professional, reliable and 100% recommended”
“I don't recommend them.”
“Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands.”
“Excellent service, super friendly and professional!”
“Super responsive, great attention to detail and clear in her communication.”
“There is no one else I trust to get my taxes filed correctly and on-time.”
“She got me through a very nasty tax situation, and the fee was SO very reasonable!”
People customers mention
Abigail15 reviews
Choice9 reviews
Andrea7 reviews
Karla7 reviews
Tax5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Empowered Accounting Inc for 2 kinds of job. Pick one to see what they paid and said.
Tim6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Michelle helped us in English AND Spanish with our personal taxes. My wife prefers Spanish and I prefer English. She was friendly, fast, professional and knowledgeable. Everything was perfect. I would highly recommend her!
Reasonable priceTax Accounting
Korina10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
My husband and I used Empowered Accounting for the first time this tax year. We were very impressed with their professionalism and knowledge. Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands. Thank you!
Reasonable priceTax Accounting
Brian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Abigail has always been amazing. Super responsive, great attention to detail and clear in her communication. We have a complicated tax situation and she helped us identify all the areas we needed to account for and how to plan for coming years. Tax season is no longer the stressful season it used to be. I can’t recommend her enough.
Tax Accounting
CharlotteLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Andrea is friendly, easy to talk to AND knowledgeable!! She got me through a very nasty tax situation, and the fee was SO very reasonable!! I’ve found my forever tax prep person!
Great priceTax problem consultingTax Accounting
Blanca1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Es un excelente servicio, además súper explicado todo el proceso paso a paso, tienen un 1000 % en calidad de servicio, un lugar muy agradable y la atención de las señoritas súper amables y atentas todo el tiempo y en todo momento.
Geovanni1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excelente Servicio ! Como self employed ,Andrea ayuda y quita todas tus dudas para que sepas de que manera deducir tus gastos ! Los 3 años que he venido con ellos siempre encuentro estacionamiento.
Michelle helped us in English AND Spanish with our personal taxes. My wife prefers Spanish and I prefer English. She was friendly, fast, professional and knowledgeable. Everything was perfect. I would highly recommend her!
Price assessment: Reasonable price
Services: Tax Accounting
Korina Layne-Jones10 reviewsiTotal number of Google reviews Korina has written across all businesses on Google Maps, not just this one.
My husband and I used Empowered Accounting for the first time this tax year. We were very impressed with their professionalism and knowledge. Andrea was great to work with; she took her time to explain everything to us and we felt like we were in good hands. Thank you!
Price assessment: Reasonable price
Services: Tax Accounting
Maria Dominguez2 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Abigail has always been amazing. Super responsive, great attention to detail and clear in her communication. We have a complicated tax situation and she helped us identify all the areas we needed to account for and how to plan for coming years. Tax season is no longer the stressful season it used to be. I can’t recommend her enough.
Services: Tax Accounting
Charlotte HouseLocal Guide · 17 reviewsiTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Andrea is friendly, easy to talk to AND knowledgeable!! She got me through a very nasty tax situation, and the fee was SO very reasonable!! I’ve found my forever tax prep person!
Price assessment: Great price
Services: Tax problem consulting, Tax Accounting
Blanca Angelica Vaca Lopez1 reviewiTotal number of Google reviews Blanca has written across all businesses on Google Maps, not just this one.
Es un excelente servicio, además súper explicado todo el proceso paso a paso, tienen un 1000 % en calidad de servicio, un lugar muy agradable y la atención de las señoritas súper amables y atentas todo el tiempo y en todo momento.
Geovanni Laureano1 reviewiTotal number of Google reviews Geovanni has written across all businesses on Google Maps, not just this one.
Excelente Servicio ! Como self employed ,Andrea ayuda y quita todas tus dudas para que sepas de que manera deducir tus gastos ! Los 3 años que he venido con ellos siempre encuentro estacionamiento.
Alex Johnson3 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
I have worked with Abigail for several years now and I have always had a very positive experience. Abigail helped me with my business accounting needs for years and she also helped me with everything I needed close down the business when I wanted to join up with a larger company. She helped me with everything that came up running the business and closing the business down. Since then, she has helped my wife and I file our taxes every year and it is always a great experience to work with her. She answers every question clearly and promptly. I highly recommend working with her.
Magaly Gonzalea5 reviewsiTotal number of Google reviews Magaly has written across all businesses on Google Maps, not just this one.