Experts Reviews · Company report
Enginair Air & Refrigeration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Enginair Air & Refrigeration

Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 249 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enginair Air & Refrigeration is better than 92% of heat pump installation services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enginair Air & Refrigeration is better than 94% of heat pump installation services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enginair Air & Refrigeration is better than 65% of heat pump installation services.B
65

Reviews for your job

Customers hired Enginair Air & Refrigeration for 8 kinds of job.

Enginair Air & Refrigeration for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “HVAC system maintenance”

Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Taylor was very kind and did a great job of explaining the problem with a part that needed replacement. I would be very happy to have him again for my maintenance checks.

Paid $200–400Reasonable priceHVAC system maintenance
KimoeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

EnginAir has done an excellent job with my maintenance calls. Eriel Ortiz does a superb job; polite, professional and no-nonsense individual. I would highly recommend this Pro-Veteran company and Eriel!

Paid $1–200Reasonable priceHVAC system maintenance
TracyAnnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

This company is always on time. They communicate well with you and go above and beyond to make sure you are happy with your service. I highly recommend Enginair!!!

Paid $1–200Reasonable priceHVAC system maintenance
Douglas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler did a great job! Notified me when he was on the way, showed up on-time and kept me informed about everything that he was doing.Very professional!

Paid $1–200Great priceHVAC system maintenance
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service and very informative explanations about maintaining my existing unit. Made you feel very comfortable. Definitely appreciated the time spent and honesty. We are glad they were recommended to us!

Paid $1–200Great priceHVAC system maintenance
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always have an amazing experience with this company!

Reasonable priceHVAC system maintenance
andrea11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Enginair was great! They are an honest company that will not try to sell unnecessary services or parts. Diandro was our service guy that completed our maintenance check. He was thorough and friendly. We received a report upon completion with any recommendations for extra services along with pictures of the check results. Thank you Enginair!

Paid $1–200Great priceHVAC system maintenance
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Appointment times were changed multiple times making it difficult to coordinate access when I raised my concerns I felt like they were dismissed instead of addressed I ultimately chose another HVAC company . I hope they improve their communication and scheduling

HVAC system maintenance
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Amazing Communication and Service. They fixed what others could not. Would not use anyone else going forward. Would highly recommend. Highly trustworthy!

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleasant company to work with. They came out multiple times to fix something. Everyone was pleasant and helpful. They even answered the phone at 11 o'clock at night. Would definitely recommend them to anyone needing air conditioner service or maintenance.

Great priceHVAC system repairHVAC system maintenance
JorgeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update 05/08/2024: Engiair replaced our older 3.5 T units with a new 4 T condenser and evaporator. I was a bit skeptic about whether or not they would complete the work in less than 5 hours, but they did, and with 10 mins to spare, as Jaime rightfully pointed out. Excellent work, well laid out, clean -- a truly…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Claudette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were very professional and polite. I would recommend them to everyone who needs their service. Thank you!!

Ductless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Punctuality
RD17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Simply Tremendous Service and felt that the team cared about my needs with great response and integrity. I had several issues and they were on time and immediately diagnosed accurately the issues and resolved with a fair price for the time, energy and diagnosing. Beyond a high recommendation, I and you should always call this company for your AC needs.

HVAC system maintenanceA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job, polite and friendly.

A/C system maintenanceHVAC duct & vent cleaningCleaning
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called Jamie and Ed and in less than 3 hours they were on site. Fixed our air problem, cleaned and did full maintenance. Amazing people. Great quality work at reasonable price.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Bruce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and friendly professional staff. Would recommend them!

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service and they were honest and true too. All the work was done perfect. Will call over and over. They are a great company and i would recommend to anyone

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jesse was professional and answered all my questions.

HVAC system maintenance
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were in and out did what they said they were going to do recommend highly

HVAC system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’d highly recommend! They knew what the issue was and fixed it right away and the price was amazing. Took great pride in the work being preformed.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system maintenance
Eric2 months ago★★★★

Rating only, no written review.

Paid $1–200Reasonable priceHVAC system maintenance
charles2 months ago★★★★★

Rating only, no written review.

Paid $200–400Great priceHVAC system repairHVAC system maintenance
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Great priceHVAC system maintenanceA/C system maintenanceCleaning
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenance
albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repair+ Punctuality+ Professionalism
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
gwen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Value
Heath2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
CatLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$166-63% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 43%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance31$114–$453
A/C system maintenance29$78–$351
A/C system repair23$227–$611
HVAC system repair22$209–$1.2k
Install AC14$1.6k–$3.7k
Repair HVAC11$57–$738
Install thermostat10$275–$721
Heating system maintenance7$78–$293

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