Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Enginair Air & Refrigeration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Enginair Air & Refrigeration

Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 249 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enginair Air & Refrigeration is better than 92% of heat pump installation services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enginair Air & Refrigeration is better than 94% of heat pump installation services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enginair Air & Refrigeration is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enginair Air & Refrigeration is better than 65% of heat pump installation services.B
65

Reviews for your job

Customers hired Enginair Air & Refrigeration for 8 kinds of job.

Enginair Air & Refrigeration for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$721
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 32

All 10 Google reviews tagged “Install thermostat”

Mom2scouts6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Enginair Air & Refrigeration was a great company to deal with when replacing our AC. Professional and prompt. Worked on new unit until it was working perfectly. We received phone calls for two days to check that unit was still working correctly. Would not hesitate to recommend Enginair Air to anyone. Couple of…

Install thermostatInstallation+ Punctuality+ Quality+ Professionalism
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I highly suggest Enginair for you home or business A/C work. They are very helpful answer all questions and talked /walked you through the whole process. The fixed what the last company didn’t even care about and made the outside install look so much better than it did. Can’t thank them enough.

Install ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very knowledgeable and easy to work with. I highly recommend them to anyone needing a new system or repair.

Install ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service and they were honest and true too. All the work was done perfect. Will call over and over. They are a great company and i would recommend to anyone

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely the best a/c company I've used. Fixed an issue nobody else could figure out. Work was performed thoroughly and prices are very reasonable. I highly recommend

A/C system maintenanceCleaningA/C system dismantlement+ Responsiveness+ Punctuality+ Quality
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very satisfied with the customer service, work performed and pricing provided for my remodel project. Timely, polite and personally attentive through the process. Thankyou

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were in and out did what they said they were going to do recommend highly

HVAC system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
CatLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$166-63% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 43%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance31$114–$453
A/C system maintenance29$78–$351
A/C system repair23$227–$611
HVAC system repair22$209–$1.2k
Install AC14$1.6k–$3.7k
Repair HVAC11$57–$738
Install thermostat10$275–$721
Heating system maintenance7$78–$293

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