Tree service · Indianapolis, IN · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 61 stump removal servicesiPosition by Experts Score among all companies we track in this category. · better than 35%
4.9★★★★★182 Google reviews · 24 photos
97%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Engledow Tree Experts LLC 4.9 out of 5 stars based on 182 reviews, with the owner responding to every comment. Customers frequently praise the company for punctual arrivals, clear communication, fair pricing, and thorough cleanup after services like tree trimming and removal. While most feedback highlights professional and efficient service, a few low-star reviews criticize unresponsiveness to website quote requests and report instances of rudeness during interactions.
Google rating: 4.9 out of 5 from 182 reviews (97% five-star).
Reviews on this page: 182 Google reviews (155 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Stump Removal Service serving Indianapolis, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Engledow Tree Experts LLCStump Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Engledow Tree Experts LLC: 93/100 on this factor. Category median: 97.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Engledow Tree Experts LLC: 94/100 on this factor. Category median: 97.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Engledow Tree Experts LLC: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Engledow Tree Experts LLC: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Engledow Tree Experts LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Engledow Tree Experts LLC: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
182 Google reviews we collected
4.9of 5
5 stars17697%
4 stars42%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
98%praise
Praise32798%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1224%
Reasonable3875%
Overpriced12%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9027%
Quality & results6820%
Speed & response5817%
Would recommend5015%
Price & value278%
Communication237%
Honesty & trust165%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Engledow Tree Experts provided friendly, professional, and punctual service.”
“The crew was polite, helpful, thorough, and absolutely professional.”
“The service was fast, professional, and high quality.”
“Would definitely recommend and will have them back to do some future work for me as well”
“Their professional and responsive crew showed up on time, assessed my tree health and gave me a clear, affordable estimate.”
“They were efficient, easy to work with, and took a huge weight off my shoulders by handling everything smoothly.”
“I highly recommend their tree service for anyone looking for a trustworthy and budget‑friendly experience.”
People customers mention
Zach15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Engledow Tree Experts LLC
From 24 detailed written reviews; every point below is quoted in at least one review.
KurtLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Engledows work on my maple and bradford pear were great. Maple shaped nicely and top heights brought below my gutterline as requested. Crew did great job cleaning up. Would use again.
Reasonable priceTree trimming & pruning
Ryan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Engledow Tree Experts provided friendly, professional, and punctual service. They were efficient, easy to work with, and took a huge weight off my shoulders by handling everything smoothly.
Reasonable price
Jd1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Really impressed with Engledow Tree Experts. The service was fast, professional, and high quality. Everything was handled smoothly, and the results were excellent. Definitely a reliable Tree Service company.
Brad4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They showed up when they said they would. Fast, friendly and efficient. Would definitely recommend and will have them back to do some future work for me as well
Reasonable priceTree stump grindingTree removal
GaryLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellence from start to finish! I could not have wished for a better service. The crew was polite, helpful, thorough, and absolutely professional. They did everything that was in the quotation without any prompting. Excellent value for the money. Very affordable. I highly recommend Engledow Tree Experts!
Great priceTree stump grindingTree removal
RebeccaLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Their professional and responsive crew showed up on time, assessed my tree health and gave me a clear, affordable estimate. The certified arborist handled the tree removal quickly and efficiently, and everything was done reliably without any surprises. I highly recommend their tree service for anyone looking for a…
Engledows work on my maple and bradford pear were great. Maple shaped nicely and top heights brought below my gutterline as requested. Crew did great job cleaning up. Would use again.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a week ago
Thanks, Kurt! I’m glad our crew could get your maple shaped up and bring the tops down below the gutter line just like you wanted, and that the cleanup met your expectations. We really appreciate the recommendation and would be happy to help again anytime.
Joe Stroud6 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Thanks, Joe! We really appreciate you taking the time to share that you had a great experience, and we’re glad we could help with your tree service needs.
Rachel NunezLocal Guide · 20 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Engledow Tree Experts provided friendly, professional, and punctual service. They were efficient, easy to work with, and took a huge weight off my shoulders by handling everything smoothly.
Price assessment: Reasonable price
Response from the owner · a month ago
Ryan, thank you for the kind review. We’re glad our team could be friendly, professional, and on time, and that the whole process felt smooth and easy for you. We appreciate you trusting Engledow Tree Experts LLC to take that weight off your shoulders.
Jd Morris1 reviewiTotal number of Google reviews Jd has written across all businesses on Google Maps, not just this one.
Really impressed with Engledow Tree Experts. The service was fast, professional, and high quality. Everything was handled smoothly, and the results were excellent. Definitely a reliable Tree Service company.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Thanks, Jd! We appreciate you taking the time to share this, and we’re glad our crew could provide fast, professional service and deliver excellent results. It means a lot to hear you found the whole process smooth and reliable.
Brad Pearson4 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
They showed up when they said they would. Fast, friendly and efficient. Would definitely recommend and will have them back to do some future work for me as well
Price assessment: Reasonable price
Services: Tree stump grinding, Tree removal
Response from the owner · a month ago
Thanks so much, Brad! We really appreciate you highlighting that we showed up on time and kept things fast, friendly, and efficient. Thank you for the recommendation—we’ll be glad to help again whenever you’re ready for that future work.
Penny Tatum1 reviewiTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
Excellence from start to finish! I could not have wished for a better service. The crew was polite, helpful, thorough, and absolutely professional. They did everything that was in the quotation without any prompting. Excellent value for the money. Very affordable. I highly recommend Engledow Tree Experts!
Price assessment: Great price
Services: Tree stump grinding, Tree removal
Response from the owner · 2 months ago
Gary, thank you for the kind review. We’re glad you had an excellent experience from start to finish and that our crew was polite, thorough, and professional while taking care of everything in the quote. We really appreciate the recommendation and are happy you felt it was great value.
Rebecca HollowayLocal Guide · 39 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Their professional and responsive crew showed up on time, assessed my tree health and gave me a clear, affordable estimate. The certified arborist handled the tree removal quickly and efficiently, and everything was done reliably without any surprises. I highly recommend their tree service for anyone looking for a trustworthy and budget‑friendly experience.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree removal
Response from the owner · 2 months ago
Rebecca, thank you for the wonderful review. I’m glad our crew was professional and responsive, arrived on time, and provided a clear, affordable estimate before getting the removal done quickly and efficiently. We really appreciate the recommendation and the trust you placed in Engledow Tree Experts LLC.
J J7 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I was impressed by Engledow Tree Experts’ punctuality and professionalism – they arrived right on time and completed the work efficiently and reliably. .
Response from the owner · 2 months ago
Jay, thank you for the review and for recognizing our punctuality and professionalism. We’re glad we could arrive on time and get the job done efficiently and reliably.
