Driving school · Chicago, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 40 adult educationiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★374 Google reviews · 21 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Entourage Driving School five stars based on 374 reviews, with the owner responding to 17 percent of them. Customers frequently praise the school's affordable pricing, flexible scheduling, and clear communication during lessons and road test preparation. Instructors are described as patient and professional, helping students gain confidence for various driving scenarios. However, two low-star reviews criticize the website for lacking a classroom driver's ed course and mention an unexpected fee request before proceeding with lessons.
Google rating: 5.0 out of 5 from 374 reviews (98% five-star).
Reviews on this page: 374 Google reviews (297 with written comments, 6 with photos).
Owner responses: the business replied to 17% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Entourage Driving SchoolAdult Education median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Entourage Driving School: 95/100 on this factor. Category median: 80.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Entourage Driving School: 89/100 on this factor. Category median: 80.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Entourage Driving School: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Entourage Driving School: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Entourage Driving School: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Entourage Driving School: 50/100 on this factor. Category median: 33.C
50
Bar = this company · dark tick = category median.
Star ratings
374 Google reviews we collected
5.0of 5
5 stars36898%
4 stars31%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 297 written reviews
99%praise
Praise43499%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1554%
Reasonable1346%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16137%
Would recommend12829%
Quality & results5011%
Communication358%
Speed & response297%
Price & value225%
Honesty & trust143%
What customers talk about
We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…service to use their car for the road test) - both of them were super friendly and professional - I highly recommend their service.…”
“…he road test) - both of them were super friendly and professional - I highly recommend their service.…”
“I passed my license exam the first try and I cannot recommend them enough.”
“I had an amazing experience with Miranda for my driving test.”
“He explained everything clearly, made me feel comfortable behind the wheel, and took the time to help me improve in the areas where I needed the most practice.”
“They were all patient, professional, and made me feel comfortable right away.”
“Entourage Driving School is affordable, professional, and incredibly easy to work with from start to finish.”
“Highly recommend him to anyone looking for a reliable driving instructor!”
People customers mention
Brian59 reviews
Miranda39 reviews
Eddy29 reviews
Juan15 reviews
Eddie8 reviews
Edward6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Entourage Driving School for 3 kinds of job. Pick one to see what they paid and said.
KierstenLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
The Entourage team is phenomenal! I took lessons over the summer and also used their services to get my license. I didn’t realize there were other driving schools in the city beyond the big one or two. So grateful I found Entourage. Can’t recommend them enough.
Great pricePrivate lessonsAdult lessons
EyalLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I took one 90 minute lesson with Eduardo and a the short prep 30 min with Miranda (alongside with the service to use their car for the road test) - both of them were super friendly and professional - I highly recommend their service.
Reasonable pricePrivate lessonsAdult lessons
Reck1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent driving school! Eddy was professional, patient, and extremely knowledgeable. He explained everything clearly, made me feel comfortable behind the wheel, and took the time to help me improve in the areas where I needed the most practice.
The scheduling was especially great. It was easy, flexible, and very…
Great pricePrivate lessonsAdult lessons
Rowena5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Eddy is a fantastic driving instructor. He ensures you’re learning the proper techniques covering all the essentials of all aspects of driving. With Eddy’s guidance i gained confidence behind the wheel. 😊
Elsa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
As an adult who doesn’t have many people to rely on for a car, I’m so grateful this service exists! Entourage Driving School is affordable, professional, and incredibly easy to work with from start to finish.
Miranda is AMAZING! She is knowledgeable, patient, and so comforting. She took the time to let me practice…
Reasonable priceAdult lessons
Anna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had an excellent experience with Miranda! They made every step of a stressful experience so much easier. Miranda made my appointment for my road exam and was just so incredibly kind, helpful and knowledgeable during the practice session. Thanks to her, I felt much less nervous about the exam. She’s excellent at…
The Entourage team is phenomenal! I took lessons over the summer and also used their services to get my license. I didn’t realize there were other driving schools in the city beyond the big one or two. So grateful I found Entourage. Can’t recommend them enough.
Price assessment: Great price
Services: Private lessons, Adult lessons
Eyal MillerLocal Guide · 47 reviewsiTotal number of Google reviews Eyal has written across all businesses on Google Maps, not just this one.
I took one 90 minute lesson with Eduardo and a the short prep 30 min with Miranda (alongside with the service to use their car for the road test) - both of them were super friendly and professional - I highly recommend their service.
Price assessment: Reasonable price
Services: Private lessons, Adult lessons
Reck Cesar1 reviewiTotal number of Google reviews Reck has written across all businesses on Google Maps, not just this one.
Excellent driving school! Eddy was professional, patient, and extremely knowledgeable. He explained everything clearly, made me feel comfortable behind the wheel, and took the time to help me improve in the areas where I needed the most practice.
The scheduling was especially great. It was easy, flexible, and very well organized. Eddy was accommodating and worked with my availability, which made the entire process convenient and stress-free. Communication about lesson times was clear, and everything ran smoothly from start to finish.
Thanks to the quality instruction and great scheduling, I felt much more confident. I highly recommend this driving school to anyone looking for professional instruction, flexible scheduling, and an excellent overall experience!
Price assessment: Great price
Services: Private lessons, Adult lessons
Rowena Urge5 reviewsiTotal number of Google reviews Rowena has written across all businesses on Google Maps, not just this one.
Eddy is a fantastic driving instructor. He ensures you’re learning the proper techniques covering all the essentials of all aspects of driving. With Eddy’s guidance i gained confidence behind the wheel. 😊
Elsa2 reviewsiTotal number of Google reviews Elsa has written across all businesses on Google Maps, not just this one.
As an adult who doesn’t have many people to rely on for a car, I’m so grateful this service exists! Entourage Driving School is affordable, professional, and incredibly easy to work with from start to finish.
Miranda is AMAZING! She is knowledgeable, patient, and so comforting. She took the time to let me practice before my road test, gave clear instructions, and helped calm my nerves. Thanks to her guidance and encouragement, I passed my road test on the first try! I highly recommend Entourage Driving School to anyone, especially adults who may not have access to a car or someone to practice with. This service made the entire process so much less stressful, and I’m truly thankful for the experience!
Price assessment: Reasonable price
Services: Adult lessons
Anna Garvey9 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Miranda! They made every step of a stressful experience so much easier. Miranda made my appointment for my road exam and was just so incredibly kind, helpful and knowledgeable during the practice session. Thanks to her, I felt much less nervous about the exam. She’s excellent at her job and I would highly recommend her and Entourage.
Price assessment: Reasonable price
Services: Adult lessons
Shubham AnandLocal Guide · 15 reviewsiTotal number of Google reviews Shubham has written across all businesses on Google Maps, not just this one.
Highly recommended. I used their service for my DMV road test. The instructor, Miranda, was lovely and professional. She helped me prepare for the road test, and it went successfully. I passed and got my DL on the first try. Thank you again, Miranda! And thank you, Entourage, for the easy ordering process and your professional staff!
Katie LipinskiLocal Guide · 10 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
I had an amazing experience with Miranda for my driving test. She was patient, knowledgeable, and so helpful. I owe passing my test to her support. I'm so thankful for Entourage Driving School and their team and everything they contributed to my success!
Price assessment: Reasonable price
Services: Adult lessons
sophie maluza5 reviewsiTotal number of Google reviews sophie has written across all businesses on Google Maps, not just this one.
Eddy is extremely patient and precise. You can tell he loves what he does by teaching you everything he knows. Would absolutely recommend me anytime anyday
