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Environmental Solutions Group

Environmental consultant · Greensboro, NC · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%94+28.9Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 29 Google reviews · 12 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
66%reviews answered by the owner
Sep 2026latest review

Environmental Solutions Group at a glance

Google reviewers rate Environmental Solutions Group 4.9 out of 5 based on 29 reviews, with the owner responding to 66% of them. Customers describe the company as professional, punctual, and thorough in handling mold, air quality, and lead paint assessments. Recurring themes include clear communication regarding procedures and costs, detailed reporting, and helpful staff who explain complex issues. One reviewer noted a four-star experience where the office staff were helpful in answering questions.

  • Google rating: 4.9 out of 5 from 29 reviews (93% five-star).
  • Reviews on this page: 29 Google reviews (24 with written comments, 1 with photos).
  • Owner responses: the business replied to 66% of reviews.
  • Most recent review: September 6, 2026.
  • Service: Hazardous Material Removal Service serving Greensboro, North Carolina.

Data from Google, last updated November 3, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction92Reliability94Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 92 (median 93)Reliability: 94 (median 92)Momentum: 100 (median 100)
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Environmental Solutions Group: 92/100 on this factor. Category median: 93.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Environmental Solutions Group: 94/100 on this factor. Category median: 92.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Environmental Solutions Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars2793%
  • 4 stars27%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 24 written reviews

  • Praise52100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1835%
  • Would recommend1019%
  • Communication917%
  • Speed & response713%
  • Quality & results510%
  • Honesty & trust24%
  • Price & value12%

What customers talk about

We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are thorough,, professional and provide next level service.”
  • “I had a very good experience dealing with Environmental Solutions and would highly recommend their services.”
  • “I first talked with Dan, who took the time to explain the procedures and the cost, so that there would be no surprises.”
  • “ESG not only followed up quickly, but they were able to get their specialist out in 2 days!”
  • “Gabriel did a thorough evaluation of the health of our home.”
  • “I have been using ESG for many years and trust them completely.”

People customers mention

  • Dan 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

nadine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were very friendly and professional. They explained everything that I needed answered. I had a very good experience dealing with Environmental Solutions and would highly recommend their services.

Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dan and Gabriel have been instrumental in us figuring out our mold problem. I’m hoping with the issues they were able to find it will help us resolve the issues at hand.

JennyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been using ESG for many years and trust them completely. They are thorough,, professional and provide next level service. I highly recommend them.

Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I contacted ESG because I had a suspected mold issue. From the initial call, they were kind and professional. I first talked with Dan, who took the time to explain the procedures and the cost, so that there would be no surprises. Tara, in the office was awesome. She spent a lot of time explaining things to me and…

CassieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are so happy that we chose ESG to come evaluate possible mold contamination at our home. Gabriel did a thorough evaluation of the health of our home. A mold problem was confirmed; we received a thorough report which Dan boiled down for us. His communication has been excellent. He provided references to…

HeatherLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a Realtor, quality professionals to partner with are key to my success. ESG not only followed up quickly, but they were able to get their specialist out in 2 days! He was professional, knowledgeable & friendly. Same goes for the lady who does the scheduling. 100% class. Highly recommend.

Photos

Customer reviews

4.9 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
nadine money6 reviewsTotal number of Google reviews nadine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very friendly and professional. They explained everything that I needed answered. I had a very good experience dealing with Environmental Solutions and would highly recommend their services.

Steve Batts2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan and Gabriel have been instrumental in us figuring out our mold problem. I’m hoping with the issues they were able to find it will help us resolve the issues at hand.

Jenny JoyceLocal Guide · 21 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using ESG for many years and trust them completely. They are thorough,, professional and provide next level service. I highly recommend them.

Sheila Magee2 reviewsTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contacted ESG because I had a suspected mold issue. From the initial call, they were kind and professional. I first talked with Dan, who took the time to explain the procedures and the cost, so that there would be no surprises. Tara, in the office was awesome. She spent a lot of time explaining things to me and helping to put my mind at ease. Gabriel, the tech who did the tests was excellent and answered all of my questions. When the report was complete, he explained it to me in full detail and made sure that I understood everything. What an awesome team! They very likely saved my life, and I will be forever grateful to them.

Cassie McCLocal Guide · 15 reviewsTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so happy that we chose ESG to come evaluate possible mold contamination at our home. Gabriel did a thorough evaluation of the health of our home. A mold problem was confirmed; we received a thorough report which Dan boiled down for us. His communication has been excellent. He provided references to remediation companies he trusts/has worked with and has offered to remain in the loop until everything is completed to our satisfaction. I am in the process of contacting remediation companies, but we are so grateful that Dan wants to remain involved throughout the process. Highly recommend!

Response from the owner · 2 months ago

Cassie, thank you so much for taking the time to share this review. We truly appreciate you trusting ESG to help with your home. Gabriel and the team were grateful to hear your kind words. We work hard not only to provide a thorough evaluation and clear information, but also to help our clients understand their options and feel supported through the next steps. We’re very glad that has been your experience with our team! Thank you again for your recommendation and for choosing ESG. It means a great deal to us! - Dan Whittaker

Clay & Lynda Cole8 reviewsTotal number of Google reviews Clay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a particularly vexing mold remediation challenge to overcome. Our house was uninhabited pending our move when a bathroom sink hose-line failed. The leak wasn’t discovered until days later. By that time the plumbing leak had done extensive damage to floors, walls and ceilings. The prevailing heat and humidity had also created a need for mold remediation. We engaged a professional remediation company to take corrective action. Fortunately, we contacted Dan Whittaker, founder and owner of Environmental Solutions Group (“ESG”) to conduct visual inspections of the progress in remediating the mold and to take both surface and air samples that were analyzed by an independent lab to ensure mold spores post-remediation were at normal indoor levels according to well-established industry standards. Throughout the process Dan and his team at ESG excelled in communicating with us as to the remediation actions needed for success. Critically, Dan and his team also collaborated closely with the remediation team to ensure the appropriate remediation steps were being taken to obtain verified visual and lab results. That collaboration was instrumental to achieving our goal of obtaining ESG’s Fungal Hazard Clearance Report. We highly recommend Dan and the team at ESG without reservation.

Response from the owner · 3 months ago

Clay and Lynda, thank you so much for this incredibly thoughtful review. I know this was a stressful and complicated situation, and I truly appreciate the trust you placed in me and the ESG team throughout the process. It was a pleasure working with both of you and collaborating with the remediation team to help keep the project moving toward a successful outcome. Your patience, communication, and commitment to getting the work done correctly made a real difference. We are grateful for your recommendation and very glad we could help you reach the point of verified visual and laboratory clearance. Wishing you both all the best as you move forward with your home! - Dan Whittaker

Heather BrooksLocal Guide · 50 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a Realtor, quality professionals to partner with are key to my success. ESG not only followed up quickly, but they were able to get their specialist out in 2 days! He was professional, knowledgeable & friendly. Same goes for the lady who does the scheduling. 100% class. Highly recommend.

Response from the owner · a year ago

Thank you so much, Heather!

Nay 16 reviewsTotal number of Google reviews Nay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so grateful for the entire team at Environmental Solutions Group. ESG has come to our rescue multiple times over the years and saved us potentially devastating home damage and health consequences. Dan has extensive knowledge that he is generous to share with clients. During a home inspection, Scott detected water damage in a home that we were under contract to purchase which allowed us to negotiate appropriately with the seller. Most recently, Dan and Jake came out to help us with an ongoing water infiltration issue that we’ve had since hurricane Debby. They were the utmost in professionalism: respectful, compassionate, and generous with their time to provide us with much -needed assistance and support; they even made time to acknowledge our dogs which included playing tug of war with our young dog while they talked to us. Tara is professional, personable, responsive and competent in assisting clients with scheduling and assuring clients receive the support and assistance they need.

Response from the owner · a year ago

Thank you for taking the time to write this review! We really appreciate it and are glad you had a great experience.

Professional Opinion HaverLocal Guide · 131 reviewsTotal number of Google reviews Professional has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The 32-page report they provided has proven to be invaluable! From the moment they stepped into our home, the team provided a thorough and comprehensive report covering all areas with the utmost professionalism. Their attention to detail and expertise were immediately evident, leaving no stone unturned in their evaluation. The insights and recommendations given have been invaluable, to the point where I can confidently say I will never purchase another house without consulting them first. I strongly recommend their services to anyone considering a home purchase. Your health and well-being depend on it! Truly exceptional service that goes above and beyond expectations.

Response from the owner · 2 years ago

Thank you for sharing your experience! We're happy to have helped.

Stephanie FerrellLocal Guide · 129 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service.

Response from the owner · 2 years ago

Thank you Stephanie! We're glad we could help.

Environmental Solutions Group on Google Maps →

Business details