braden mccormick
Review from Google · view on GoogleFantastic company to work with, exceptional service, highly recommend!!!
IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 42%
4.9 ★★★★★ 80 Google reviews · 12 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Nov 2026latest review
IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC at a glance
Google reviewers rate the service 4.9 out of 5 based on 80 reviews, with the owner responding to 99 percent of comments. Customers frequently cite fair pricing without hidden fees, prompt delivery and pickup, and responsive communication as key benefits. Many note that the company assists with contract cancellations for previous providers. One recurring criticism involves a failed online order where the dumpster was not delivered as scheduled, yet the payment was processed, leaving the customer without service.
- Google rating: 4.9 out of 5 from 80 reviews (95% five-star).
- Reviews on this page: 80 Google reviews (66 with written comments).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: November 2, 2026.
- Service: Hazardous Material Removal Service serving Greensboro, North Carolina.
Data from Google, last updated November 3, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 79/100 on this factor. Category median: 92.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC: 100/100 on this factor. Category median: 69.A
100
Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
- 5 stars7695%
- 4 stars11%
- 3 stars23%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
- Praise9499%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price267%
- Reasonable133%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response2122%
- Staff & attitude2021%
- Quality & results1920%
- Would recommend1617%
- Price & value1011%
- Honesty & trust55%
- Communication44%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Email responses are quick and requests are handled in a timely manner.”
“highly professional, A seamless and entirely stress-free experience.”
“Fantastic company to work with, exceptional service, highly recommend!”
“…bout our waste management needs- I truly enjoyed our visit and would strongly recommend your business.…”
“Very transparent , honest and reasonable pricing along with very good service.”
“Dependable and courteous, Jordan navigates our streets with precision and a friendly demeanor.”
“They have been very responsive and easy to work with.”
People customers mention
- Jordan 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The folks over at Ideal have provided top notch customer service for the company I work with. Email responses are quick and requests are handled in a timely manner. Couldn't be happier.
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ideal helped us get out of a bad contract with a rival company and has exceeded our expectations in performance. I sing their praises to anyone who asks about Dumpster services. Thank you, Ideal!
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ideal has been a great service to work with dealing with our trash needs. Tom was a huge help getting a dumpster on site and great customer service always. Prompt pick up and delivery whenever we call.
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We recently started service with Ideal. They have been very responsive and easy to work with. Pricing was fair and no hidden fees. Highly recommend.
Sunil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very transparent , honest and reasonable pricing along with very good service. what else can we ask for ? There are no hidden costs like other companies (for example GFL). On top of that, the customer service is very good and has fast service and they will work with you and recommend what is best and are flexible for any changes that you request.
Harry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our experience with Ideal has been great so far! Easy onboarding, quick delivery, and easy to get in touch with if needed! You get to meet and speak with real people, and their response time is quick! Thank you, Crystal Lush for hooking us up! AHB
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 10 | — |
| Dumpster rental | 7 | — |
| Construction debris removal | 4 | — |
| Waste recycling | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 80 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
David Smith1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGREAT PLACE TO DO BUSINESS WITH !!! AND THE STAFF IS AWESOME !!!
Response from the owner · a week ago
Thank you! We’re so glad you’ve enjoyed working with us, and we’ll make sure the team hears your shout-out.
Justin Jobe7 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe folks over at Ideal have provided top notch customer service for the company I work with. Email responses are quick and requests are handled in a timely manner. Couldn't be happier.
Response from the owner · a week ago
Thank you so much for the kind words! Quick responses and getting requests handled on time is exactly what we aim for, so it means a lot to hear it’s making a difference for your team. We appreciate your business and are always here if you need anything.
Jenny Spillman1 reviewTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIdeal helped us get out of a bad contract with a rival company and has exceeded our expectations in performance. I sing their praises to anyone who asks about Dumpster services. Thank you, Ideal!
Response from the owner · a month ago
Jenny, thank you for the wonderful review! We’re glad we could make the transition easier and exceed your expectations. We truly appreciate your trust in IDEAL and all the recommendations!
Charlie Hutch3 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIdeal has been a great service to work with dealing with our trash needs. Tom was a huge help getting a dumpster on site and great customer service always. Prompt pick up and delivery whenever we call.
Response from the owner · a month ago
Charlie, thank you for the great review! We’re glad Tom and the team have provided prompt, reliable service whenever you need it. We truly appreciate you choosing IDEAL!
Jay Buchanan2 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe recently started service with Ideal. They have been very responsive and easy to work with. Pricing was fair and no hidden fees. Highly recommend.
Response from the owner · a month ago
Thank you, Jay. We appreciate the kind words and look forward to working with you.
Sunil Kumar7 reviewsTotal number of Google reviews Sunil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery transparent , honest and reasonable pricing along with very good service. what else can we ask for ? There are no hidden costs like other companies (for example GFL). On top of that, the customer service is very good and has fast service and they will work with you and recommend what is best and are flexible for any changes that you request.
Response from the owner · a month ago
We look forward to working with you and your team!
Harry Sandford2 reviewsTotal number of Google reviews Harry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur experience with Ideal has been great so far! Easy onboarding, quick delivery, and easy to get in touch with if needed! You get to meet and speak with real people, and their response time is quick! Thank you, Crystal Lush for hooking us up! AHB
Response from the owner · a month ago
Thank you so much for the kind words. We're thrilled to hear onboarding and delivery went smoothly for you. Being real people who pick up the phone and respond quickly is something we take pride in, so it means a lot that it stood out. We'll be sure to pass your shout-out along to Crystal. We appreciate your business and look forward to serving you for years to come!
Debra Wittkofsky8 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service. Reasonably priced more than the other disposable companies. Pleasure doing business with the owners.
Response from the owner · a month ago
Debra, thank you for the great review! We’re glad you’ve had a positive experience with our service, pricing, and team. We truly appreciate your business and support of IDEAL!
Erin BaileyLocal Guide · 22 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI work for Providence: A Christian Montessori Community. Ideal Trash is who we use and they are awesome! We wanted to change and our previous trash provider was giving us so much trouble canceling our contract. Crystal with Ideal stuck through it all with us! Now we have a great trash company at a great price! They saved us headache and money!
Response from the owner · a month ago
Erin, thank you for the wonderful review! We’re glad Crystal was there to help make the transition easier. We truly appreciate your trust in IDEAL and are proud to serve the Providence community!
IDEAL Trash and Recycling | Dumpster Rental Service Greensboro NC on Google Maps →
Business details
- Address: 2311 W Cone Blvd #140, Greensboro, NC 27408
- Phone: (336) 360-6363
- Website: idealtrash.com
- Service area: Greensboro, NC