Analyzing 9,114,2679.1M ReviewsFor 25,81725.8K Experts

Experts Reviews · Company report
ERS Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

ERS Construction

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 125 Google reviews

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Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ERS Construction is better than 89% of deck staining services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ERS Construction is better than 91% of deck staining services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ERS Construction is better than 99% of deck staining services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ERS Construction is better than 98% of deck staining services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ERS Construction is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ERS Construction is better than 100% of deck staining services.A
100

Reviews for your job

Customers hired ERS Construction for 8 kinds of job.

ERS Construction for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 6 Google reviews tagged “Roof inspection”

josephine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ERS' professionalism, promptness, dedication and thoroughness throughout the entire project demonstrated the exceptional standards that the company upholds. I highly recommend their service.

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t say enough good things about Lyle and his team! We had an emergency roof leak, and he came right out, got us a very reasonable quote, and fixed it right away!! I hope we never have another problem like this again, but if we do, I’m definitely calling him!!!

Gutter repairsRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Cory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot praise Lyle and the team at ERS enough. He went above and beyond working with our insurance company. Making multiple trips to the property as well as creating repair video demonstrating the work needed. I highly recommend ERS roofing and will most Certainly use them in the future. Thank you to Lyle and the team!

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Erminia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick to respond and check on my roof after I was worried about storm damage. Lyle was very honest and knowledgeable.

Roof inspection+ Responsiveness+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ERS Roofing took care of my roof replacement as a result of wind damage. From the beginning, Lyle helped walk me through an inspection and was there to work with the insurance inspector to take pictures of the damage. My insurance was initially not willing to cover a full replacement, but Lyle helped navigate and…

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
roxie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ERS Roofing made having my damaged roof repaired as painless as possible! Lyle set my appt the next day, showed up on time and was able to walk me through the process of dealing with my insurance. I knew exactly what I would be responsible for before any work was done. Lyle is a great person to work with. I will…

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deck installation10—
Roof repair8—
Roof repair for storm & wind damage8—
Roof damage repair6—
Roof inspection6—
Roof installation5—
Deck design4—
Deck remodeling4—

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