Is Estes Services any good?
Our verdict: mixed — #59 of 67 hvac contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Recent priced reviews
New furnace installed. Fray and Chris H were polite and friendly. They worked efficiently and the furnace is working great at least right now.
Ruben, Carlos, and Que were very quick and efficient in installing my new AC and Furnace! Ruben did a great job at explaining everything to me after the install! Also Leverne was great at getting us the estimate very quickly and getting it installed next day!
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
Excellent job done by Chris. Ruben and Fron. They were totally professional, clean and courteous. I will recommend Estes to others.
Estes Services replaced my HVAC system that was 23 years old. After dealing with American Home Shield which I recently terminated, "What a waste of money." I decided to go ahead and replace the whole HVAC System. I've used Estes before for some of my electrical needs and was happy with their work. I was not…
Years ago may have been great service, installed my HVAC fine, but as a service and maintenance company they are completely lacking. 300% markup on parts, pushing services heavy handed. Just had a $2300 service repair, full of add-ons, yet nothing solved the actual problem I called the service ticket for. Fool me…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 hvac contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the hvac contractors median of $322.
What do customers hire Estes Services for?
Mostly hvac system maintenance (383), install ac (229), hvac system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).