Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for a/c system maintenance
Clear ✕209 customers reviewed a a/c system maintenance job here and rated it 4.95★. Most paid $200–400 (category typical: $54–$441). For this job it ranks #33 of 59 HVAC contractors we track.
All 209 Google reviews tagged “A/C system maintenance” · showing 20
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
Ms.Cris Cleveland was a delight. She was very professional, she explained everything clearly and answered all our questions. If we need services again Hopefully it will be her.
Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
Cris Cleveland was not only professional and knowledgeable, she was extremely THOROUGH! We appreciate her friendliness and taking the time to explain what was done and all future recommendations. We definitely would welcome her back for our service needs!
David T did a great job explaining system enhancements. He was quick and thorough during the service appointment and made me comfortable knowing system was working as it should.
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Lee was very professional and quick with my ac repairs. Great service.
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly…
Lee Smith was AMAZING!! He was very informative and such a cool guy. He made sure we understood what the problem was, why it was happening and gave solutions for repair. He’s a gem!!! Hold on to him.
Lee was great! Very honest and helpful.
Great guys - worked fast and efficient! Thanks Donovan and Hunter!
Estes keeps us running. Our yearly contract involves electrics heater air conditioning and plumbing. They keep on top of what we need and come as convenient for us. Thank you for all you do for us and today Jonah was amazing -On it -had to do lots of extra tasks and smiled and worked the whole time! Thanks Jonah…
Estes Service technician, Cris Cleveland, Is fantastic to work with! She’s very professional and attentive to every detail. I look forward to working with her again in the future.
Brayden did an excellent. I would recommend him again.
Loves this company! Our technician, Tristen, is professional, thorough, and kind.
Jordan came in like Superman and handled the job like a true GOAT. He was prompt, professional, respectful, spoke clearly and showed us what was the problem while fixing it with speed and execution. If even gave us some advice after fixing our drain clog problem. Then he installed a light to help kill anything…
Salim Was professional spent time and effort on my systems to make sure everything was running correctly explained everything to me showed me that my filters were changed. Would recommend him personally and the company.
My service today with Donovan and Hunter was exceptional. They phoned me prior to their arrival and displayed courtesy and professionalism throughout. They ensured to explain their work and reasoning to my understanding and satisfaction. They did not attempt to up sale me on any unnecessary services or purchases.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
