Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for a/c system maintenance
Clear ✕209 customers reviewed a a/c system maintenance job here and rated it 4.95★. Most paid $200–400 (category typical: $54–$441). For this job it ranks #33 of 59 HVAC contractors we track.
All 209 Google reviews tagged “A/C system maintenance” · showing 140
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
Ms.Cris Cleveland was a delight. She was very professional, she explained everything clearly and answered all our questions. If we need services again Hopefully it will be her.
Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
Cris Cleveland was not only professional and knowledgeable, she was extremely THOROUGH! We appreciate her friendliness and taking the time to explain what was done and all future recommendations. We definitely would welcome her back for our service needs!
David T did a great job explaining system enhancements. He was quick and thorough during the service appointment and made me comfortable knowing system was working as it should.
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Lee was very professional and quick with my ac repairs. Great service.
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!
Lee Smith was AMAZING!! He was very informative and such a cool guy. He made sure we understood what the problem was, why it was happening and gave solutions for repair. He’s a gem!!! Hold on to him.
Lee was great! Very honest and helpful.
Great guys - worked fast and efficient! Thanks Donovan and Hunter!
Estes keeps us running. Our yearly contract involves electrics heater air conditioning and plumbing. They keep on top of what we need and come as convenient for us. Thank you for all you do for us and today Jonah was amazing -On it -had to do lots of extra tasks and smiled and worked the whole time! Thanks Jonah Thanks Estes
Estes Service technician, Cris Cleveland, Is fantastic to work with! She’s very professional and attentive to every detail. I look forward to working with her again in the future.
Brayden did an excellent. I would recommend him again.
Loves this company! Our technician, Tristen, is professional, thorough, and kind.
Jordan came in like Superman and handled the job like a true GOAT. He was prompt, professional, respectful, spoke clearly and showed us what was the problem while fixing it with speed and execution. If even gave us some advice after fixing our drain clog problem. Then he installed a light to help kill anything…
Salim Was professional spent time and effort on my systems to make sure everything was running correctly explained everything to me showed me that my filters were changed. Would recommend him personally and the company.
My service today with Donovan and Hunter was exceptional. They phoned me prior to their arrival and displayed courtesy and professionalism throughout. They ensured to explain their work and reasoning to my understanding and satisfaction. They did not attempt to up sale me on any unnecessary services or purchases. Thank you so much for this great team.
Joanna was very kind and helpful.
Appreciate David's thoroughness, easy demeanor and helping manage expectations on how my AC is functioning and what will be needed in the future.
Johanna was very polite and very courteous. I enjoyed our brief conversation and she was very helpful.
Excellent service. Ruben and Josh were professional and curious. Great job
Very detailed technician!!!
We had a great experience, our tech Cris Cleveland was professional and knowledgeable. Would request her again..
Jonah & Blake were able to resolve the issue with our A/C freezing up. They were prompt and courteous. We are grateful to have a working HVAC during the warm weather.
Estes has been consistent since day one. I have had a contract for AC service for years now. Their technicians are knowledgeable, professional and personable. Always on time, and you can trust them. Shout out to Jonah for his outstanding customer service.
Received excellent, professional and timely 1st-time service from technician Salim Boykin. Salim reviewed our A/C system, checked all necessary components and made recommendations to ensure we keep a cooler home!
Salim did a great job with my annual HVAC inspection! Thanks for all the hard work.
Salim was courteous, knowledgeable and punctual.
Salim came out for our regular HVAC inspection. He was on time, courteous, and professional. He took the time to explain issues he found and answered my questions all while my dog was barking her head off! I trusted his recommendations on what to fix now and what could wait until later. He took care of the shorter…
Salim was prompt, courteous, and did a thorough job inspecting the units.
Thomas did a great job as always. 5/5
Salim was courteous and explained his findings for me thoroughly. (As an added sweetness, since I am quite short and he is tall, he knelt at my side when showing me his findings on his tablet so we'd be eye-to-eye. I never expect something like that, but it is a gesture that tells me he is interested in making…
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
Brayden Rush is a true standout—his attention to detail and dedication made the whole experience stress-free. Thanks to him, my HVAC is running better than ever and I’m comfortable in my home again. I highly recommend Estes Services and would definitely ask for Brayden Rush by name next time. ⭐⭐⭐⭐⭐
Great service, friendly and knowledgeable.
Brayden was very professional and knowledgeable
David did an amazing job! Very prompt, knowledgeable and professional.
Brayden serviced my house and was very knowledgeable and patient! He did an outstanding job. Thanks.
Great team. Sales and tech for 1 year maintenance
Thank you Brayden for amazing services! He was very thorough.
Our Installation Team, Carlos & Brandyn did a great job Installing The 5 Stage Infinity Air Conditioner System. They arrived on time and completed everything within 4 hours. They were courteous, answered all our questions and shared with my husband the system operation. Very happy with the end results.
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
Calling and talking with Mrs Ada was a great experience. She was very knowledgeable and courteous. I would definitely recommend Estes to anyone. OK
Fantastic low pressure sales/work team. Would recommend to anyone.
I have had multiple companies come out and try to fix my airflow issues and never cools well during the summer and nothing gets fixed. I called Estes and technician came out and he found some underlining issues with my system. And the refrigerant in my system wasn’t compatible for my unit. New unit installed and…
I had a great experience working with Jacob Dendy from Estes Services. He was extremely helpful in helping me choose a new heating and air unit that fit both my budget and efficiency needs. The installation was scheduled for the very next day, which was a huge plus. The technicians who came out were professional and…
Very professional & friendly technician
My AC went out and I needed a part replaced to get it back up and running. Donovan and Hunter came out and were absolute professionals. They gave clear communication and had the job completed in the time frame they quoted. I cannot express how impressed I am with these two gentlemen. I will be recommending them and…
Came early. Spent a good amount of time doing a thorough inspection. I have no complaints
Estes Heating and Air Conditioning did a fall system maintenance check. The technician arrived on time, and performed the work quickly and efficiently. He replaced the filter at no additional charge. He answered all our questions, and was careful to keep the floors clean by wearing plastic booties.
We recently had Estes Services perform a spring HVAC inspection and air conditioning system check at our home in Midtown Atlanta (30309), and the experience was exactly what homeowners hope for when calling an HVAC service company. Our technician Jacob Jeffery was outstanding from start to finish. He arrived on…
Estes always sends qualified workers who resolve any problem or concern I may have about my heating and cooling systems. They are prompt in arriving, explain what was done, and are courteous and efficient with the work. I am pleased.
I have used Estes for several years at my previous home, and I’ve continued service at my new home. Today, I had awesome service by Jorge M. He was extremely thorough in reviewing the systems at my home, changed my filters and diagnosed the cause of some issues that I have experienced. I am grateful for the…
Loyal customer for decades, amazing service today with David. Can’t recommend Estees enough!
Service was good, maintenance was on point. Agent was punctual and I appreciate him coming into my home and wearing plastic cover over his shoes.
The secretary was courteous helpful and fast. Confirmatory email immediately followed. I’m very pleased
Very pleasant knowledgeable team thank you for you work. 😊
Very pleased with instillation crew, Jared, Byron, Fray, and Chris H. Thank You. H. Eichholtz
I appreciate the courteous professionalism David T provided. He answered all my questions and gave insight for questions I didn’t know to ask. Thank you!
The team was very detailed and efficient with handling my A/C unit issues.
David Taylor was the Estes technician who serviced my HVAC system. He gave me a heads up 30 minutes before he arrived and performed the work promptly and courteously. He explained clearly what he had done and his recommendations for next steps. A very seamless experience.
Matthew Rowland was my technician. He is very knowledgeable and has a great work ethic. He took the time to explain the service/maintenance. My A/C is blowing snowballs now lol. Thanks and I appreciate his compassion. My father passed away last Monday and he spoke kind words and treated me with so much respect and…
David was extremely knowledgeable and helpful!
Very knowledgeable and professional.
Great customer service
Our Estes technician, RJ Collier, is great! He’s gone above and beyond on two separate occasions by putting in the time to do full due diligence, listening to our concerns and helping us figure out our entire two zone HVAC system, repairing every problem found, and explaining patiently the answers to our questions.…
Estes is a great company. They show up on time, super friendly, and watch out for you when you have elderly equipment but you're trying not replace it haha. Thanks so much Lee Smith for your help
Mathew was very friendly and professional. He took his time to explain eveything to me. He answered all my questions
Trevor and Q were efficient and provided good service.
Estes is the absolute best when it comes to heating and air repairs!. Our repair tech, Lee S, was very courteous, polite, and definitely professional. He called with an arrival time, and was 10 min early. He not only answered all of our questions, but was very knowledgeable and also had a few questions for us that…
I didn’t have any issue with my air condition, but I decided to have this company to come and do inspection on it, The technician was awesome. He Checked everything, Cleaned the unit, he was there for almost 2 hours. Never mention anything I need to replace, I will use this company any time, thank you
Excellent service as always! David T. was fantastic.
The technicians are always so thorough, friendly and professional. I’ve never had a bad experience. There is never an upsell, just an honest analysis of our system and recommendations that are balanced against the age of our system.
We have used Estes for over 25 years for installation and maintenance of our HVAC system in two homes. They are a reliable, knowledgeable, professional company. We highly recommend them and will continue to use them. Jordan completed our spring inspection of our AC and thermostat today. He was prompt, professional,…
Very pleasant technician. Mr steward was upbeat with explaining his work on my unit. Thank you Estes team
I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
Well, as I went to post another review for another recent installation, I see that I never hit “post” on this review two years ago! Oops! Had multiple services performed by Estes Services this week. Monday upstairs HVAC tune-up and diagnostic with Darryl, Friday am Upstairs A/C warranty repair with Ken and also new…
Your service repairman, Marcus/Jeff were very puntual and informative. We have used Estes for many, many years and have always been pleased with the services. We would highly recommend them for expert service, repairs, replacements and always curtious recommendations.
I have been a customer of Estes since 2007. I have purchased two hot water heaters and two HVAC systems from them. They do my maintenance twice a year on my HVAC systems. I met Justin Whitlock when he was in the service department. His knowledge of the systems and patience in answering all of questions was most…
I cannot speak highly enough of Justin and his install team- Carlos and Brandyn. From the initial quote, Justin took the time to thoroughly evaluate my HVAC system and let me know not only what needed to be done, but what could wait, and what the pros & cons for doing each item would be. He sat with me for over an…
Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…
Estes has always exceeded my expectations as a company. I must also commend Natalie in customer service who knows exactly what she is doing and really listens to the customer. She is so polite and a real asset to the company!
Este company sent someone out immediately after taking my information. The technician was courtesy, respectful, attentive to my concerns, and professional in his evaluation. I will definitely be recommending this company to my neighbors.
We have always had a great relationship with Estes. Top notch customer service.
Great customer service. Sent a service request in and shortly received a call from Jennifer to help schedule an appoint appointment only three days out.
Each Estes person that I have dealt with has been responsive, professional and polite. They explain everything and are thorough. Thank You!
Estes is our heating/AC and plumbing service. We have been with them for 10+ years. They are great to come out as soon as they possibly can. They have professional and caring techs and office staff. I talked with James this morning abt a plumbing issue and he was very polite and friendly. He showed a caring attitude…
Jason and Kareem were very professional on time and courteous
Jennifer was wonderful
On time, fast and efficient. Highly recommended!
Ver professional and a very punctual they were there early. They were also informative about their product and their company.
I had water spigot replaced because it was leaking. Justin Rose good as a plumber and has been here to take care of our plumbing needs. He answered questions that asked
Jennifer was a pleasure to talk to and answered all of our questions.
I had my AC inspected and have apt for heating . Super nice and professional Associate who assisted me
Customer service was very good. Jennifer was so helpful and friendly.
Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…
I have used the Estes Service since 2002 and have always been pleased with the pro-active testing of heat and air. I pre-purchase this service and with this remain on the preferred customer list. Always where you want to be if there are any issues. On Sunday evening, of the Holiday Weekend, I returned home to a…
Not only did they come out when they were supposed to be off, but they made accommodations for me to come even sooner than any other business in the field! They have a lifelong customer for sure.
Living in Georgia, you are bound to run into AC issues in the summer. Estes always come to the rescue in a very prompt and professional manner. We had a new AC unit installed and Tray and Ruben did a great job. Thanks for coming out on a Saturday!
Fonte was very knowledgeable and professional I will definitely refer Estes to anyone who need of HVAC service.
We had some plumbing work done by another company and the plumbers broke an air conditioner line, releasing freon. Estes was called and came immediately. Coston and Tristan were here most of the day and made the tricky repair without complications. Patrick came the same day to repair a dry wall issue when the…
Thomas, the tech who worked on my systems, was very thorough and explained what he was doing on each unit. Thomas was great to work with. Thanks!
Brandon was very thorough and a pleasure to work with. He was fantastic
On time service and very professional service,Jonna very knowledgeable and caring about his customers and explained how to care for my equipment
Fantastic service yesterday. I have a contract with Estes for heating/air, electric and plumbing. I love that they are just a call away when I need them! They were also great before I had the contract when I would call they on an as needed basis. Either way, Estes is a good supplier of services. Yesterday I got…
Carlos and Brandyn did an excellent job replacing a 15 year old ac unit. The new graveled pad looks wonderful and they went a step further to reposition the second, existing unit and level it. They enlarged one of the air returns inside the house and the airflow now is so much better. These guys were great--right on…
Brandon was extremely professional and insightful. He was able to provide an in-depth explanation of the issues along with recommendations. I will continue to do business with Estes and highly recommend Brandon.
Jason and Dominic were very professional and di an excellent job installing my new AC unit
Marcus & Carson were a great help!!
From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…
Hunter was polite, knowledgeable and explained what services he was providing all through the process. Will request him next time.
Overpriced incompetence. They don't even have the equipment they need to perform the service they bill you for. (pressure/leak test) They do the leak test with $800 worth of refrigerant and no way to find a leak & then con you into buying a one year service plan "to save some money". They say you can leave at any…
Professional service rep, efficient and knowledgeable.
Top notch people from a top notch company. Their team did a tremendous job on my house. I could not be happier!! Eric Weaver and Logan Newby were professional and efficient!!
Christopher always informative and effective. Excellent service tech.
Tech—Hunter was great hope we can have him service our system again
Awesome customer service. We've been using Estes at my home for over 3 years and my place of business for even longer. First class company all the way!!
We had biyearly service this month. Paul Harrison did a complete review of system. He was excellent. Took pictures, discussed problem and recommended a new system to replace our 20+ a/c and furnace. Bad news for us, but thankful that he did a thorough inspection and found we had significant issues. Thank you Paul and Estes
My service technician was Jonah McClure. Jonah was very professional and has a keen knowledge of my system. He also recommended other services for me to consider. I highly recommend Jonah and Estes Services for your HVAC needs.
Amazing company. Best plumbers in Atlanta!! HVAC techs are great. Everyone is always on time and doe’s amazing work!! Definitely recommend
Tech was on time and was very professional.
Brayden was very professional with a call upon arrival and made sure I was kept abreast of what he was during throughout his vist.
This company has been my choice for plumbing, heating and AC. I highly recommended them.
Paul Kim needed to replace a capacitor and he explained everything very well and why it was needed and what the consequences would be without the repair or replacement. After Mr Kim left I did some research and found out that a capacitor is supposed to last for 20 years. That brings up the question why did we change…
Jered & Trevor are extremely good at their jobs
Marcus and Bryan were great, will continue using this company.
Thomas worked diligently to determine why the unit was not operating. He was able to identify the issue. The part was on back order so the only issue was the amount of time we had to wait for the part to arrive. Once it did Estes placed on the schedule and the repair was completed.
Excellent company. The technician came on time. He informed me exactly what he was going to do. He was very polite and personable. Hunter was great! Thanks for excellent service.
Great service from the time I called ESTES and the time they installed my air conditioner. They are responsive and quick. They know what they are doing. Leverne is a great consultant and Hector and Danney are great technicians!
Hunter Coulter was very thorough, professional and helpful at explaining everything he completed during our routine A/C maintenance service. He was honest and didn’t upsell us on non needed services. We will be requesting him on future A/C maintenance/services.
Bread and Joel did a fantastic job working and replacing my A/C unit! Very professional! Can they come to work for me?
Once again Estes did a great job for us. Sam came promptly last week after our fall service to explain the reasons we needed to replace 3 furnaces. He actually remembered being in our home some 15 months before when he counseled us about replacing old air conditioning units. Once again he clearly explained our…
Estes is an Amazing Company.....Jason and Trevor showed up on time, were professional and answered all of our questions thoroughly. They did a Wonderful job.....Thank you
Jared and Byron are truly professional. Outstanding job.
I have been using Estes for approximately 10 years and have always found them to be very professional. I have used their HVAC, plumbing and electrical services over the years. Would not think of having anyone else in my house for these repairs. Brad and Brandon did a great job.
Turner was our technician today. We really liked him. Serviced and cleaned both hvac units. Very helpful explaining what he was doing and keeping it simple. Would like to have him visit our place next time too.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
