Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for a/c system repair
Clear ✕121 customers reviewed a a/c system repair job here and rated it 4.85★. Most paid $1–200 (category typical: $209–$880). For this job it ranks #51 of 57 HVAC contractors we track.
All 121 Google reviews tagged “A/C system repair” · showing 20
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
AC just stopped unexpectedly was able to call to get assistance same day. Rep came and checked out my system and did problem shooting with different possible issues. Figured out a few issues and came up with a game plan to address them. Would definitely call them again future issues.
Excellent same day experience to resolve my a/c emergency!
Ryan did an exceptional job today! I’m so grateful that he found the issue with my upstairs AC unit. Ryan is quick, professional and very knowledgeable! He even offered quotes on recommended repairs for future heating issues that may happen down the roads. I’m very satisfied with the service provided today!
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly…
Lee Smith was AMAZING!! He was very informative and such a cool guy. He made sure we understood what the problem was, why it was happening and gave solutions for repair. He’s a gem!!! Hold on to him.
Lee was great! Very honest and helpful.
Lee is so kind & professional! I’m very happy with the services he provided & I’ve definitely found our future HVAC guy. We definitely will be paying the yearly membership to prevent this from ever happening again that’s for sure!
Jordan came in like Superman and handled the job like a true GOAT. He was prompt, professional, respectful, spoke clearly and showed us what was the problem while fixing it with speed and execution. If even gave us some advice after fixing our drain clog problem. Then he installed a light to help kill anything…
My service today with Donovan and Hunter was exceptional. They phoned me prior to their arrival and displayed courtesy and professionalism throughout. They ensured to explain their work and reasoning to my understanding and satisfaction. They did not attempt to up sale me on any unnecessary services or purchases.…
Paul was an excellent technician. He diagnosed our problem and explained the situation clearly as well as our options moving forward. He was not rushed and patiently took the time to answer all of my questions.
Such great HVAC service from Mauricio! He took his time to clearly explain everything he did and was so polite! Thank you Estes for sending Mauricio!
Jonah and Blake were great! They walked through and explained everything, answering all of my questions, and left my condo in great condition.
Salim came out for our regular HVAC inspection. He was on time, courteous, and professional. He took the time to explain issues he found and answered my questions all while my dog was barking her head off! I trusted his recommendations on what to fix now and what could wait until later. He took care of the shorter…
Donovan and Hunter did a fantastic job of getting my air condition unit up and running. They arrived on time, kept me informed with all aspects of the service even confirming estimated payment before services started to avoid any surprises. Great service would definitely recommend.
Salim Was a very conscientious worker. He performed multiple tasks and did them all well. He also went to bat for me on an issue with warranty and was able to get the company to agree to continue it. Good job!
Great service. Raymond is very knowledgeable and courteous. A/C is working fine now.
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
We’ve had this technician multiple times now and he’s always courteous, knowledgeable, and informs us of what’s going on.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
