Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for HVAC system repair
Clear ✕210 customers reviewed a HVAC system repair job here and rated it 4.86★. Most paid $1,000+ (category typical: $192–$955). For this job it ranks #47 of 60 HVAC contractors we track.
All 210 Google reviews tagged “HVAC system repair” · showing 40
Ruben, Carlos, and Que were very quick and efficient in installing my new AC and Furnace! Ruben did a great job at explaining everything to me after the install! Also Leverne was great at getting us the estimate very quickly and getting it installed next day!
Years ago may have been great service, installed my HVAC fine, but as a service and maintenance company they are completely lacking. 300% markup on parts, pushing services heavy handed. Just had a $2300 service repair, full of add-ons, yet nothing solved the actual problem I called the service ticket for. Fool me…
Have been doing business with Estes for a few years. I have their plumbing and HVAC plan and recently my HVAC went out. They were able to send Donovan & Hunter to resolve my issues. Thanks guys!
9/30/2026 Update: Exceptional Customer Service. Wanted to reach out to commend Jacob and Cody, and thank them for a Job Well Done. They followed through with the over and above service that we have grown accustomed to working with Estes! Cody’s team was here first thing this morning, Frank, Chris, Trevor and Jay,…
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
The people answering the emergency number are not helpful or seem to understand basic concepts about how the utilities in a home work.
My AC unit shut off and I was able to get a same day appointment with Estes. The service provider, Lee Smith, was courteous and explained what went wrong with my unit in an easy to understand manner. This was an exceptional experience and I highly recommend Estes and Lee, in particular.
I had a great experience with Micah. He was professional, friendly, and knowledgeable from start to finish. He quickly diagnosed the issue with my AC unit and replaced the capacitor. He took the time to explain what was wrong and made sure everything was working properly before he left. I really appreciated his…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Lee was very professional and quick with my ac repairs. Great service.
Called Estes this afternoon and service man came right out. Lee Steward was very professional, knowledgeable and courteous. He found our noise problem. Motor speed problem, water drain problem. Everything was fixed and my wife and I are very happy.
Prompt, no up selling, efficient and reasonable priced.
Ruben and Josh were great. Very professional, did a great job explaining their work, and were on time.
Had a full attic replacement of all supply and return duct work and had the plenum replaced. Trevor, Jaythan, Ruben, Josh W, and Que were outstanding. They arrived on time, were very professional, did an outstanding installation, and cleaned up all areas. They also did the work well ahead of the estimated time.…
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!
Donovan was awesome. Friendly, professional and very thorough and detailed. Thank you so much!
Donovan was an excellent repairman and was polite and informative.
The guys that came to install was profession very respectful and tidy after service. Explained the system thoroughly. Ruben Rosas andJosh Williams needs a nice raise they are a credit to Estes. Leverne Jackson was my salesman, he was very professional..
I called Estes to schedule my yearly AC unit inspection. The operator offered to send someone the next day due to another customer’s cancellation. I declined and chose a date later in the week. As soon as I hung up the phone, we noticed that the unit stopped cooling. I immediately called Estes back to see if the…
Lee is so kind & professional! I’m very happy with the services he provided & I’ve definitely found our future HVAC guy. We definitely will be paying the yearly membership to prevent this from ever happening again that’s for sure!
Jonah with Estes was incredibly professional and helped repair our HVAC that flooded our ceiling the same day. He was courteous, on time, and went above and beyond. We would absolutely work with Estes again.
Cris Cleveland came out to service our HVAC system. 5 star customer service.
Loves this company! Our technician, Tristen, is professional, thorough, and kind.
Trever, Jaxthan, Ruben, and Josh exhibited exceptional professionalism during the installation of the Rheem HVAC system at the Watkins residence. Their courteous demeanor throughout the entire process was truly commendable. The team's dedication to not only removing the old system but also expertly installing the…
Trevor and Jaythan were very professional. They were on time and ready to work. They took the time to explain everything to me.
I had been a loyal customer of this company for nearly 20 years, which made this experience even more disappointing. During a recent service call, I was told that my HVAC system had a failed inverter that was supposedly out of warranty. I was presented with an expensive diagnosis that would have led me to replace my…
Very detailed technician!!!
I purchased an HVAC system from another company 4 years ago and have had issues with it requiring repairs each year since then. Rather than calling them back again this year to fix yet another problem, I decided to call Estes. I am so happy I did. They responded quickly, kept me updated on technician arrival, and…
Estes services sent Salim to my home to do a repair on my HVAC system. He arrived on time and was very polite and professional. He completed the work in a timely manor. Great job Salim!
Our technician Ryan B. Was great! He was thorough and was able to fix our issue same day.
Fray and Chris H.were professional . They were perfect gentleman and explained everything to us. We are lifetime customers
Jonah and Blake were great. Responsive and answered all my questions. They couldn’t repair everything today day but will be back to complete the work later this week.
Jonah and Blake came and fixed my non-working AC. They were very pleasant, professional, and efficient.
Victor was great. Honestly went above and beyond.
I highly recommend Carlos and Que for AC installation. From start to finish, they demonstrated outstanding workmanship. They were incredibly respectful and courteous throughout the morning. Their attention to detail to secure the work area to protect surrounding furniture was also impressive. Professional, clean, and top-tier service.
Thomas did an excellent job in servicing my ac-unit. He was very professional and educated me too! I highly recommend Thomas.
The appointment was scheduled promptly (on a weekend no less ) and the technician clearly explained the issue and next steps to repair the HVAC unit.
Great service - fast, reliable, and extremely helpful.
When the HVAC system went down in our home on the weekend, Cody and Jonah were highly responsive. They sent out a service technician on Sunday to identify the problem, and our system was repaired and back on-line by Monday afternoon.
I have been using Estes for a few months now .The service is excellent from the ladies in the office , the sales team and the field tech provide clear detailed service. I had a new system installed on Saturday by Ruben and Josh. They were very professional and Ruben was very thorough in explaing the operation of the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
