Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for heating system maintenance
Clear ✕90 customers reviewed a heating system maintenance job here and rated it 4.92★. Most paid $1–100 (category typical: $54–$292). For this job it ranks #27 of 47 HVAC contractors we track.
All 90 Google reviews tagged “Heating system maintenance” · showing 40
tekay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
StevenLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★9/30/2026 Update: Exceptional Customer Service. Wanted to reach out to commend Jacob and Cody, and thank them for a Job Well Done. They followed through with the over and above service that we have grown accustomed to working with Estes! Cody’s team was here first thing this morning, Frank, Chris, Trevor and Jay,…
JohnLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
TLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Did a great job. Highly recommend
TessieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★Fray and Chris H. were very professional and efficient. They were kind and communicated what was happening throughout the installation process. If you're in need of HVAC installation with Estes, definitely request them.
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★Estes Heating and Air Conditioning did a fall system maintenance check. The technician arrived on time, and performed the work quickly and efficiently. He replaced the filter at no additional charge. He answered all our questions, and was careful to keep the floors clean by wearing plastic booties.
Merchuria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Estes always sends qualified workers who resolve any problem or concern I may have about my heating and cooling systems. They are prompt in arriving, explain what was done, and are courteous and efficient with the work. I am pleased.
Alicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★The technician was friendly and offered excellent customer service.
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★Furnace stop blowing heat on Jan 26 before svc repre came and restarted. It was checked and hot water heater was lighted. No charge.
DCLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★HVAC Furnace check
Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★Andrew was amazing! On time and able to explain all of his concerns in a way that was easy for me to understand.
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★Great experience with Donovan! Very informative and friendly.
PedroLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★December 24th Donovan was my technician today. This service is a routine inspection Estes provides semi-annually. Donovan completed the service in a timely manner. He briefed me thoroughly and left me feeling confident that my heating unit was in great shape. He offered an additional service which I felt was…
Ashontia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★My service was very quick a d efficient. Phenomenal service!!! Thank you!!
Trina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Thank you Lee for being such professional and polite And I appreciate all the update information i need to know provide thank you
Gilbert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Jacob Dendy was knowledgeable. He answered our concerns on our HVAC system. He explained why and what he was doing and we are extremely satisfied with using Estes Services.
LauraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Jason and Kareem were absolutely wonderful to work with. They arrived on time and worked speedily. Thank you for my new furnace. I appreciate y’all’s hard work.
Tom10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Had another great experience with Estes! Jennifer was great. Thanks for keeping everything up to speed.
patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Always good professional service!
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Checked system, careful with my home,. Polite, professional.Made good suggestions and explained very well when I had questions. Lee and Ulises did a great job!
Jeri14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…
MikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Estes is our heating/AC and plumbing service. We have been with them for 10+ years. They are great to come out as soon as they possibly can. They have professional and caring techs and office staff. I talked with James this morning abt a plumbing issue and he was very polite and friendly. He showed a caring attitude…
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Brandon was very thorough and a pleasure to work with. He was fantastic
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Excellent responsiveness. Always on time. Great work by the installation team (Fray and Ruben). Also great work from the tech Jairus and the analyst Jacob. These folks do all of this well!!
Herb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Great job
Jeff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Thomas Pepe was my tech and was very Knowledgeable and Professional! He is an asset to your company! Will request him for all my HVAC needs
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Carlos and Brandyn were detail oriented, careful of our home and did a great job!
HeatherLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I was frustrated with not getting a time window, but luckily Brandon called and was here by 11:30 a.m. Checked everything out, gave me next options since it's 6.5 years young and answered all of my questions. Even put up with my dog barking from the porch the entire time.
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Great to work with, timely in scheduling and service. Hunter was a great tech.
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Hunter C did the semi annual HVAC inspection. Hunter was punctual and professional. I would like to request him on future inspections.
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★We have been Estes Heating/Air Services customers for 15 years and continue to be pleased with their annual maintenance services. This week Technician Thomas Pepe serviced our Carrier Furnace and Carrier heat pump. Thomas was excellent. It was not a rush job at all and he was very thorough and answered all our…
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Air circulation system rejuvenation was what Hunter did for us. He cleaned out the guts for us. He did a good job of explaining everything. Hunter is a hard worker, too. We have been using Estes for years and have been pleased with all their technicians they have sent to our house.
Monica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I received my semi annual HVAC maintenance inspection by Paul H. Paul demonstrated his HVAC experience and knowledge in a professional and courteous manner. His was on time, through and he provided me with an honest assesment and advice on my 20 yr old furnace. As well as, he provided answers to all my questions,…
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Today my furnace was inspected by tech, Hunter. He provided explanation on opportunity to improve performance of the system. In addition, inspections of plumbing and electrical systems were provided by other techs. Three inspections were accomplished in a three hour window.
Travis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I've been using Estes services for years now for regular maintenance on my AC and furnace units. They are always on time, clean and does great work. Also, they teach you about different components of what's being serviced, which helps in up keep of your systems. I just got my Hvac of 16 years removed for a new…
Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★great service and Paul was fantastic. Thank you so much for the great service
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Hunter was the service person.He showed up on time, considerate, respectful and answered all questions that I had. Good job!
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The tech (Hunter) was polite, informative, and efficient. I was satisfied with the rendered services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
