Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for install AC
Clear ✕229 customers reviewed a install AC job here and rated it 4.99★. Most paid $1,000+ (category typical: $1.5k–$3.2k). For this job it ranks #4 of 59 HVAC contractors we track.
All 229 Google reviews tagged “Install AC” · showing 20
Ruben, Carlos, and Que were very quick and efficient in installing my new AC and Furnace! Ruben did a great job at explaining everything to me after the install! Also Leverne was great at getting us the estimate very quickly and getting it installed next day!
Estes Services replaced my HVAC system that was 23 years old. After dealing with American Home Shield which I recently terminated, "What a waste of money." I decided to go ahead and replace the whole HVAC System. I've used Estes before for some of my electrical needs and was happy with their work. I was not…
Ruben and Josh were awesome. Extremely knowledgeable and great installation. And really friendly and pleasant!
Jared and Byron did a great job installing our new HVAC system. They were thorough in execution and took great care of our home while they were here. They paid attention to details down to cleaning up, turning off the lights and locking up the basement when they were done installing the system. Wouldn’t have asked…
Estes reached out to schedule an appointment within minutes of my online request. Then they rescheduled giving me a sooner appointment. That was appreciated. Trevor and Jaythan were great technicians. They arrived on time, worked diligently, were amiable and polite. Trevor answered all my questions and provided…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Trevor and Jaythan installed a new 17 Series cooling and heating system for our home today. They are representative of the great service that we have received from Estes Services.
I appreciated the professionalism of Fray, Chris H., and "Q". They were on time in the morning and had everything installed by lunch. You don't think about A/C until you don't have it. Everything is up and running again. Thanks, Estes.
Excellent Service from Trevor and Jaythan Trevor and Jaythan were absolutely wonderful! They arrived on time, were very kind and professional, and communicated with me throughout the entire process. They took the time to explain what they were doing every step of the way, which made the experience smooth and…
Jared & Byron were friendly and very professional! Excellent customer care and showed up an hour early!
My technicians, Ruben,Carlos and Que were very friendly and professional. They came in did the work in a timely manner. After, the installation Ruben explained everything and showed pictures of all of the repairs! They cleaned up after themselves and left. I can say it was a very nice installation experience!…
I LOVE Estes Air. Their work was timely, professional, and performed by the best group of guys you could ask for. Lee, Service Technician, came out quickly to diagnose the problem. Unfortunately my 21 year old HVAC system was not working and he was up front about it not being cost effective to repair. He arranged to…
The whole team (Fray, Chris H, Carlos, and Q) was kind, Courteous, and efficient. They took the time to make sure I understood everything, and everything was left in wonderful condition.
Jared and Byron are an amazing tram! Respectful of property, amazingly skilled and efficient. Just great guys and wonderful professionals! Definitely a good experience!
Carlos and Que did an amazing job installing my unit at my condo. They were professional, friendly, and on-time. Estes was communicative throughout all stages of the process and very prompt.
Trever, Jaxthan, Ruben, and Josh exhibited exceptional professionalism during the installation of the Rheem HVAC system at the Watkins residence. Their courteous demeanor throughout the entire process was truly commendable. The team's dedication to not only removing the old system but also expertly installing the…
Ruben and Josh were very efficient and thorough…Good job!
Carlos & Que were phenomenal with our install! So kind and knowledgeable! Will definitely be recommending this company to my family, friends and clients!
Fray and Chris H. we're great with the install of the HVAC system. Professional and courteous. Pricing was in line with other companies.
Super friendly and professional staff from the very first phone call to complete HVAC installation. Complete new system installed within 48 hours was a blessing in the Georgia humidity! Carlos and Que were prompt and explained new system operations!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
