HVAC Contractors · Atlanta, GA

Is Estes Services any good?

Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.

👍 Strengths

Track record — better than 95% of peers

Momentum — better than 81% of peers

👎 Watch-outs

Satisfaction — 16th percentile

Value — 16th percentile

Reliability — 14th percentile

Price $$$$: 41% above typical

Estes Services for installation

Clear ✕

95 customers reviewed a installation job here and rated it 4.92★. Most paid $2,000+ (category typical: $1.1k–$2.8k). For this job it ranks #17 of 36 HVAC contractors we track.

All 95 Google reviews tagged “Installation” · showing 40

★★★★★ Justin · Edited 4 weeks ago

Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
★★★★★ Nancy · Edited 4 weeks ago

Josh and Ruben did a great job on furnace installation. Worked efficiently and answered all questions. Thank youDon Stanhope

InstallationHeating system installation
★★★★★ Emily · a month ago

Ruben and Josh were awesome. Extremely knowledgeable and great installation. And really friendly and pleasant!

Paid $2,000+Reasonable priceInstallationInstall AC
★★★★★ Derald · Edited a month ago

Trevor and Jaythan installed a new 17 Series cooling and heating system for our home today. They are representative of the great service that we have received from Estes Services.

Reasonable priceInstallationHeating system installationInstall AC
★★★★★ Dianne · 2 months ago

The guys that came to install was profession very respectful and tidy after service. Explained the system thoroughly. Ruben Rosas andJosh Williams needs a nice raise they are a credit to Estes. Leverne Jackson was my salesman, he was very professional..

HVAC system repairInstallationHeating system installation
★★★★★ Debra · 3 months ago

Trever, Jaxthan, Ruben, and Josh exhibited exceptional professionalism during the installation of the Rheem HVAC system at the Watkins residence. Their courteous demeanor throughout the entire process was truly commendable. The team's dedication to not only removing the old system but also expertly installing the…

Paid $2,000+Reasonable priceHVAC system repairInstallationRepair HVAC
★★★★★ Freddie · Edited 3 months ago

Fray and Chris H were friendly but professional. They finished the install efficiently and with minimal mess. GREAT job! Thanks so much!

Paid $2,000+Not sureInstallation
★★★★★ Bart · Edited 3 months ago

They did a great job installing my new AC unit . They worked non stopped and did an excellent job cleaning up.

Paid $2,000+Reasonable priceInstallation
★★★★★ Mark · Edited 4 months ago

Jacob came in and analyzed our systems based on our needs. A proposal was provided for (2) humidifiers and (2) air handlers as well as reconfiguration of duct work and plenums. Within a week a crew led by Sonny, came in and installed everything. We could not be happier with the overall experience. They were…

InstallationService not listed+ Professionalism
★★★★★ Bradley · 5 months ago

We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Drew · 6 months ago

Extremely satisfied with the work Fray and Chris H.of Estes did on my mother’s home. They went way above and beyond to make sure her new HVAC system was installed properly! I highly recommend them! Very satisfied customer!

Reasonable priceHVAC system repairA/C system repairInstallation
★★★★★ Cris · 8 months ago

An unexpected replacement. A week ago Thursday (today is February 4, 2026) I woke up without heat during one of the longest cold snaps that I have experienced since moving to Atlanta in 2014. I was told by my technician from my favorite company for HVAC, plumbing and electrical work, that I was looking at very…

Paid $1,000+Great priceInstallation
★★★★★ Page · 9 months ago

Miquel, one of the technicians who came to my house for installation and repairs recently, stood out for his sincere interest in figuring out a problem that I was having with excessive noise coming from my new furnace, which seemed to baffle others. He came in unaware of the problem, and jumped in and worked until…

InstallationPlumbing pipe repair
★★★★★ Darrell · Edited 9 months ago

We've been a customer of Estes for over 20 years and the reason why is because of great customer service. I would like to highlight two exemplary young men who represented the company very well. Jason and Ali were very professional, courteous and friendly. They completed the job in a quiet and efficient manner.…

Paid $1,000+Reasonable priceHVAC system repairHeating system installationInstallation
★★★★★ Courtney · 10 months ago

Thank you to Erick, Leverne, Marcus, and Jeff for their help removing my 17 y/o HVAC and and installing a new one. Makes a world of a difference!

HVAC system repairHVAC system maintenanceInstallation
★★★★★ Decatur · 10 months ago

Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.

Reasonable priceInstallationHeating system installationInstall thermostat
★★★★★ Harold · 10 months ago

Very pleased with instillation crew, Jared, Byron, Fray, and Chris H. Thank You. H. Eichholtz

Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
★★★★★ Tonjaih · Edited 10 months ago

The service technicians Trevor, Ruben, Gio, and Jathan were extremely polite, knowledgeable and provided great detail and suggestions for the servicing and maintenance of our unit. Before arriving, Trevor called to advise the team was en route. We are extremely satisfied with Estes and the services they have provided.

Paid $1,000+Reasonable priceInstallationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Ciara · a year ago

Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and…

Paid $1,000+Great priceInstallationHVAC duct & vent repairHVAC duct & vent installation
★★★★★ Jacqueline · a year ago

Trevor and Q were efficient and provided good service.

Not sureA/C system maintenanceA/C system repairInstallation
★★★★★ Eileen · a year ago

Damey and Juan werw professional, timely, responsible, and efficient. A+. 5 Stars Here!!

Reasonable priceHVAC system repairInstallation
★★★★★ Kaye · Edited 2 years ago

Estes installed 2 heating and air units in our home. The team working on this project was Jordan, Brad, Davis and Mitchell. They were very knowledgeable thorough respectful and professional. They all worked well together and their service was seamless. Thank you to these 4 gentleman for an job well done.

HVAC system maintenanceInstallationHeating system installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jeri · Edited 2 years ago

I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.

A/C system maintenanceInstallationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff · Edited 2 years ago

Well, as I went to post another review for another recent installation, I see that I never hit “post” on this review two years ago! Oops! Had multiple services performed by Estes Services this week. Monday upstairs HVAC tune-up and diagnostic with Darryl, Friday am Upstairs A/C warranty repair with Ken and also new…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · 2 years ago

Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…

A/C system maintenanceHeating system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ thomas · 3 years ago

Jason and Kareem were very professional on time and courteous

A/C system maintenanceHVAC system maintenanceInstallation+ Punctuality+ Quality+ Professionalism
★★★★★ Reginia · 3 years ago

Ver professional and a very punctual they were there early. They were also informative about their product and their company.

A/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ DR · Edited 3 years ago

I had an encapsulation of my crawl space and whole home dehumidifier installed. Everyone I encountered from (Justin-my "Comfort Analyst") to Patrick, Howard, Joey, Brad and Brandon were excellent! Even when there a was a small glitch they were on top of it. I will recommend Estes to everyone!

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 3 years ago

Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 3 years ago

Marcus, Jeff and Juan provided excellent service. They installed a completely new A/C system quickly and professionally. Friendly, helpful, knowledgeable people. A big "thank you" for their service.

Install ACInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Caryl · 3 years ago

We recently purchased a new HVAC system from Estes with Justin as our sales rep. Justin was extremely knowledgeable and professional. He diligently inspected our home to determine our specific needs. He answered all of our questions(and we had a lot!) and promptly returned our phone calls and text messages. The…

Installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Angela · 3 years ago

I receive a new heating and air service from Estes, each time that I have contacted Estes customer service. I have received exceptional service the last agent, Miss Jennifer Dorsey took the time to find information that nothing to do a/c and she email me all of the documents. She also took the time to answer…

Installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Rebecca · 3 years ago

The team of Jered M., Trevor and Josh did an excellent job of our new heating and air installation. They gave us notice, arrived on time, explained the process, answered all questions. They also gave us a tutorial on the new thermostat. They were efficient, courteous, competent, patient and friendly. And we like…

Installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jacquelyn · 3 years ago

Great services! Fray and Ruben did an Excellent job! They are both professional, knowledgeable, courteous, respectful and dedicated to their jobs! We’d recommend this particular team to everyone!

Installation+ Punctuality+ Professionalism
★★★★★ GINA · 3 years ago

Estes is the best!!! I was in dire need of 2 HVAC units doe my home and Estes was able to send a sales rep, Jacob, the same morning that I called. Jacob effectively assessed my needs and thoroughly educated me on the products and pricing. The next day technicians arrived for the install. Jared, Byron, Carlos, and…

Installation+ Punctuality+ Quality+ Professionalism
★★★★★ Mackenzie · 3 years ago

Jered & Trevor were extremely knowledgeable, professional, and friendly. They did an outstanding job replacing our outdoor unit, furnace, and evaporator coil. We’ll be longtime customers of Estes and hopefully of Jered and Trevor!

HVAC system maintenanceHVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Baleigh · 3 years ago

I had to get my whole furnace and AC system replaced in the middle of June after our AC went out. Estes got someone out to look at our system the following day and immediately got us scheduled for the next morning. Fray and Ruben showed up exactly as scheduled to get the replacement done. They were so nice,…

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ lee · 3 years ago

Estes' reps Nick and Joey were able to assess my electrical issue and solve it very quickly. Their installation work was thorough and professional. Nick's flexibility with the scheduled time was greatly appreciated. These electricians have earned Estes my first call for electrical issues in the future.

InstallationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Marcia · 3 years ago

Superb service from Brandon Grant-Inspection of all systems, Jacob Thomas- Comfort Analyst- recommendation of unit(s) for purchase as well as team Marcus and Joel excellent Installers of the HVAC system.

HVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 3 years ago

Fray and Reuben from Estes Services installed a replacement HVAC system this week. They were hard working and professional and did a great job. Thanks to Estes we are looking forward to a cooler summer.

Installation+ Responsiveness+ Punctuality+ Professionalism

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Price

$$$$
$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about Estes Services

Is Estes Services good?

Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).

How much does Estes Services charge?

Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.

What do customers hire Estes Services for?

Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).

Does the owner respond to complaints?

The owner replied to 73% of 1–3★ reviews (category: 63%).

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